AdBlue in the Diesel Tank in Cymmer, and What to Do Next
One fact counts most once AdBlue is in a diesel tank, and it is if your engine has run afterwards. If it has not, keep it that way, whether the car is around Cymmer itself or out in Britannia. Phone 0333 366 0103 with your key and engine still off. In Cymmer, such a case is typically drained and flushed where it stands. Pull over the moment it is safe then turn off, if it has already run. The job is bigger, but the first step is the same.
Further down: the situations we see, anywhere around Rhondda Cynon Taf. Choose yours.
At the petrol pump around Cymmer: AdBlue in a diesel
Picture it: standing by the petrol pump, gripping the nozzle, you spot the filler you took off was not the right one. Be it Texaco, Shell or anywhere else in Cymmer, the case is the same.
The point: of every spot to notice, this is the best. Only the tank has AdBlue; not one part past it has taken it in.
Next: resist the urge to start it only to free up the pump. Ask the attendants to help you push the vehicle into a parking bay, keep your receipt or the bottle, and phone us from the forecourt. If it cannot be moved, it can be emptied at the pump: the equipment is explosion-proof and fine on a busy forecourt.
At home around Cymmer with AdBlue in the diesel tank
Days had gone by with the warning light on. A bottle bought at the shop, tipped in at the drive — and it's just by the recycling that the cap caught your eye. It takes place on driveways just off Lincoln Street as often as anywhere.
Put simply: if your vehicle hasn't moved since, it's nearly equal to finding out at the forecourt. AdBlue doesn't mix with diesel; it sinks to the bottom of that tank and waits there. Overnight does not change that.
Next: the keys indoors, and so no one drives your vehicle off first thing. After that, ring. Porth or Cymmer: wherever your driveway is, that's where it is cleared. The pumping kit works quietly enough not to disturb the neighbours at night.
Cymmer: set off with AdBlue in a diesel?
Lumpy running, smoke, falling power or a glowing dashboard started a mile or two beyond the fill. Argyle Street, perhaps, or the route to Cardiff — a run of under 15 miles.
What it means: the fuel system has sucked the AdBlue in. It has been through the fuel filter and the fuel lines and, the further you went, into the high-pressure pump and the fuel injectors. Each mile and each restart takes it further.
Next: pick a safe place, pull in, and switch your motor off. Services farther on can wait: from the M4, under 10 miles out of Cymmer, use the first junction. No trial starts: clearing itself isn't something AdBlue will do. About what distance did it go? Tell us as you call.
Hire, lease or company car with AdBlue in the wrong tank
It's a car you have had for a week. The AdBlue filler is right alongside the diesel one, which you did not know, since your own car either has no AdBlue or keeps it somewhere else. It can happen to anyone, anywhere around Rhondda Cynon Taf.
The point: just as above, divided by if it ran, but with one added stage. Plenty of hire and company agreements want the owner to approve work on the vehicle.
What to do: call the hire firm or your fleet manager first, then us. That's faster settled before our engineers arrive than after. Stuck by Valleys Kids or outside Porth till the firm answers, your vehicle remains turned off throughout.
Cymmer: unsure if it was AdBlue in your diesel tank?
Truthfully, the only answer might be that you think it did. Lighter, that bottle; a trace of ammonia near your filler; a hazy recollection of the cap. Sound familiar? A rushed stop by the gates of the local primary school, or a call to a friend in Llwyncelyn: both fits.
In short: spillage round the filler leaves the engine unharmed. If it's inside the diesel tank, though, it does. If there is AdBlue in that tank, firing up the car will draw it in, and it would not tell you which either.
Assume it was put in, and don't start your engine. Ring with the details: we would sooner confirm a tank free of AdBlue than empty one once the motor has been run.
Cymmer: what each AdBlue drain has in common
The job opens identically, whichever your situation. Our engineers come to the vehicle, whether it's on a forecourt, a drive, the car park outside Sports Bar or a side street near William Evans, and ask three things: what got in, roughly how much, and whether the motor has been run. Those replies decide this work, and you hear our quote by phone, before anyone sets off.
Draining that tank comes first, followed by a full flush — more vital after urea than after petrol, since crystals and corrosion won't go on their own, no matter how long it sits. The filter is cleaned, or replaced where it needs to be; fresh diesel goes in; and the vehicle is tested. The majority of unrun cars are a half-hour job from the moment our technicians arrive.
Last, we fire it up. Our technicians confirm it runs correctly on clean diesel before we leave. Our technicians do the whole job where the vehicle is, and permanent damage is very rare if it has been spotted early. Paying comes that day, never upfront. For your insurer, you get a VAT invoice plus a report from the engineer. Plenty of insurance policies include misfuelling, and so check yours as we head over.
About Cymmer itself
Cymmer is a suburban area in Rhondda Cynon Taf, situated on the banks of the River Rhondda at an elevation of around 124 metres. Cymmer is located near the towns of Porth and Glynfach, and is characterized by its predominantly terraced housing stock. Cymmer is close to the larger urban centre of Cardiff, which is approximately 13 miles away.
AdBlue drains around Cymmer, and across Rhondda Cynon Taf too
Cymmer is a residential suburb, and the same teams that cover it work the towns near it too, Glynfach and Birchgrove among them, across the CF postcode area. Quickest of all: a CF39 9 postcode to show where you stand.
Whether the car is on a lay-by on the way to Bronwydd Park or in a car park in the middle of Cymmer, it doesn't need to move. Draining happens right there. Assuming won't help beside Porth Library, on a county line or anywhere awkward to describe; ring and ask.
In one line: your scenario
Motor not started: phone, and leave it switched off. Run already: stop, power down, ring 0333 366 0103. Petrol in Diesel handles the rest, within Cymmer or anywhere across Rhondda Cynon Taf.