AdBlue in the Diesel Tank in Dalshalloch: What Now?
What to do about AdBlue in a diesel tank depends on one thing more than any other: if your motor has run since it went in. If it hasn't, keep it that way, whether the vehicle is around Dalshalloch itself or out in Knockroon. Switch nothing on, ring 0333 366 0103, and count on a thorough flush plus a drain, carried out just where the vehicle sits in Dalshalloch. Where your engine has run, pull in safely first, then switch the vehicle off. Step one stays the same, even if the job grows.
Wherever across East Ayrshire it happened, one of the situations below fits yours.
Dalshalloch forecourt: AdBlue in a diesel at the pump
Picture it: standing by the petrol pump, gripping the nozzle, you spot the filler you opened was not the correct one. Possibly you're at the the nearest petrol station, possibly at the JET, perhaps somewhere else around Dalshalloch.
In short: no better place to be to discover it. The AdBlue is in your tank and nowhere else. Nothing has drawn it in.
Clearing the petrol pump is no excuse to start it — and so don't get back in. Have the attendants to help rolling it to a bay, hold on to the bottle, then phone us from there. Our equipment is explosion-proof and fine on a busy forecourt, so a car that cannot be pushed clear gets drained right at the pump.
AdBlue in your diesel tank on a Dalshalloch drive?
For days the dash had been warning you. Only by the recycling, the empty bottle in your hand, did you glance back at the cap you had used at the drive. Houses just off Arran Drive are hit as much as everywhere else.
The upshot: zero driving since leaves it nearly as good to spotting it at the pump. Diesel and AdBlue keep apart: the AdBlue drops to the floor of your tank and stays put, no matter how long it waits.
Put the keys indoors tonight — or a person might drive it away at breakfast — and phone us. Our engineers drain the car on your driveway, whether that's around Dalshalloch or out in Auchinleck. Even at night, the pumps are quiet enough for a driveway.
Dalshalloch: set off with AdBlue in a diesel?
A short way beyond filling up, your engine started playing up: roughness, smoke, less power, warnings on the dash. It might have been driving for Glasgow, under 50 miles away, or just down Dippol Crescent.
Meaning? The pump has sucked the AdBlue in. Past the filter, along the lines, and — the further the distance — deeper into the injection pump and every injector. More miles, more starts: deeper it goes.
What to do: pull over where it is safe to do so and switch off. Exit by the next junction — not the services beyond — if you're on the M77, under 15 miles from Dalshalloch. No trial starts: clearing is not something AdBlue will do. Call us and say how far you travelled.
A hire or company car with AdBlue in the wrong tank?
Seven days ago, it was unknown to you. Unbeknown to you, the two fillers sit side by side here — not like your own vehicle, which has no AdBlue or stores it in another spot. Anyone, wherever across East Ayrshire, might make it.
The upshot: exactly as above, divided by if it ran, but with an added step. Plenty of hire and company contracts want the owner to approve work on your car.
Your move: rental firm or your fleet manager first, us next, since settling it early cuts time. If you're stranded in the car park outside Auchinleck, or by Mining Memorial, whilst you wait for an answer, leave your car off.
Dalshalloch: unsure whether it was AdBlue in your diesel tank?
Now and then, "I think so" is all you can honestly say. What cap was taken off, you cannot say; but the bottle feels less than it ought to, and ammonia hangs by your filler. It might have been on a friend's driveway in Holmhead, or rushing by the local primary school on the school run.
Meaning? Spills around the filler don't reach the engine at all. Inside your diesel tank, however, AdBlue damages it. You can't tell which by turning the ignition, and doing so would suck in any AdBlue that is in your tank.
Assume it was put in, and don't turn the engine. Tell us what you saw on your phone. A clean tank checked is a happier result than a run one emptied.
What each AdBlue drain around Dalshalloch has in common
Each situation has the same start to the job. Forecourt, driveway, Boswell Arms's car park or a street beside Auchinleck Memorial Garden Clock — our van comes to your vehicle, and three questions come next: which liquid, what quantity, and if it ran. On the phone, before anything else, you hear the price, and those replies shape the job too.
Then your tank is emptied and the fuel system rinsed thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. Your filter is cleaned, or replaced where it needs to be; fresh diesel goes in; and the vehicle is tested. Most unrun vehicles are a half-hour job after the moment we turn up.
Starting it comes at the end. With new diesel in, it runs while our engineers confirm it's running properly, and then we go. When it is spotted soon, the vehicle very rarely has long-term damage, and the whole job happens where it is. For your insurer: an engineer's report and the VAT invoice. For you: payment on the day, no money upfront. Plenty of insurance policies include misfuelling cover, so it's worth checking yours whilst we're on the way.
About Dalshalloch, for a moment
Dalshalloch is a suburban area situated on the riverside in East Ayrshire, with a mix of flat housing and local amenities. Dalshalloch sits at an elevation of 158 metres, near the communities of Auchinleck and Back Rogerton. Dalshalloch is located approximately 27 miles from Glasgow, making it a commuter base for the city. Dalshalloch has a population of around 1560 residents, living in a relatively small and compact area.
AdBlue drains across East Ayrshire, Dalshalloch included
Dalshalloch is a residential suburb, and the same teams that cover it work the towns near it too, Back Rogerton and The Rigg among them, across the KA postcode area. Telling us your KA18 2 postcode finds you quickest of all.
Whether the car is on a lay-by on the way to Pennyland Plantation or in a car park in the middle of Dalshalloch, it doesn't need to shift. Draining is done right there. Phone and check rather than guess when you are by Beechwood Park, on a border, or somewhere tricky to pin down.
The one-line version
Still unrun? Leave the vehicle that way and phone. Whichever case applies, Petrol in Diesel handles the rest on 0333 366 0103, throughout East Ayrshire and within Dalshalloch — after you stop, switch off and phone, if it has run.