What Now? AdBlue in the Diesel Tank in Dickleburgh
Everything turns on a single fact: if your motor has been run since the AdBlue was added — far more than anything else. If it hasn't, keep it that way, whether the vehicle is around Dickleburgh itself or out in Langmere. Keep nothing on, phone 0333 366 0103, and expect a thorough flush plus a drain, carried out just where the car stands around Dickleburgh. If it has run, stop as soon as it is safe and switch off. The job is bigger, yet the first stage is the same.
Match what happened to one of the list below, wherever in Norfolk you happen to be.
Dickleburgh forecourt: AdBlue in a diesel at the pump
You are at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Somewhere in Dickleburgh, then — BP, Shell, or somewhere else close by.
Meaning? Spotting it on the forecourt is the best it gets. Nothing has pulled it in, so the AdBlue sits only inside your tank.
Next: avoid the temptation to fire it up just to free up the petrol pump. Ask the attendants to help you push your car into a parking bay, keep the till receipt or the bottle, then phone us from the forecourt. Stuck beside the pump? Our explosion-proof kit makes a live forecourt safe, and so we can drain it in place.
At home in Dickleburgh with AdBlue in your diesel tank
Several days had gone by with the dash light on. Bought a container, poured it in at home, binned the empty — and at that point looked at the cap a second time, too late. Drives near Norwich Road get it as much as anywhere.
What it means: if you haven't driven since, this is almost as good as the forecourt. On the floor of that tank sits where AdBlue waits, because it will not blend with diesel — and a night going by changes nothing of the difference.
Keep the keys in the house overnight — or someone might take it off first thing — and call us. Your driveway is where it is emptied, whether in Dickleburgh or Dickleburgh Moor. The pumps are quiet enough to use outside a house after dark.
On the road around Dickleburgh with AdBlue in a diesel
You filled up, set off, and a mile or two later your engine began to run unevenly, smoke, lose power or light up the dashboard. Anywhere on The Street or heading towards Norwich — under 25 miles away.
Meaning? The fuel pump has sucked the AdBlue in. Past your filter, through the lines, and — the more the distance — on into the injection pump and every injector. Each mile and each restart takes it further.
Next: pick a sensible place, stop, then switch your motor off. Exit at the next junction — not the services beyond — if you're on the M11, under 50 miles from Dickleburgh. It will not have cleared, so there is no sense starting it again to find out. Let us know the distance driven as you call.
AdBlue in the wrong tank: hire, lease and company motors
It is a car you have had for a week. On your own car, AdBlue is missing or elsewhere. On this one, the inlet is right by the diesel inlet — news to you. It can happen to anyone, anywhere across Norfolk.
The point: just as above, split by if it ran, only with an added stage. The owner frequently needs to approve any work, under plenty of rental and fleet contracts.
What to do: call the hire firm or your fleet manager first, then us. That's faster settled before our technicians turn up than after. If you're stranded in the car park at Diss, or by Dickleburgh Village Sign, whilst you wait for an answer, leave the car off.
Not sure it was AdBlue in the diesel tank, Dickleburgh?
Honestly, the best answer might be that you think so. Too light, that bottle; a hint of ammonia near your filler; a hazy recollection of which cap. Look familiar? Maybe it happened in a hurry at the school gates at Dickleburgh Church of England Primary Academy (With Pre-School), or on a friend's drive in Upper Street.
The upshot: your motor is not harmed by a little AdBlue splashed on the outside. Inside the diesel tank, by contrast, AdBlue harms it. Firing up your car will not tell you which, and if there is AdBlue in that tank it will pull it in.
Next: assume it went in, then keep your engine off. Ring us and explain what you saw; we would rather check a tank that turns out free of AdBlue than drain one that has already been run.
Each AdBlue drain in Dickleburgh shares these steps
The work opens the same way, whichever your case. Anywhere your vehicle is — The Dickleburgh Crown's car park, a road by All Saints, a drive, a forecourt — our van arrives and asks for the fluid, the amount, plus if the engine has turned over. Over the phone, ahead of dispatch, you are told the quote, and those answers shape the job too.
A thorough flush comes after the drain. With petrol it is standard; with AdBlue it is crucial, since deposits build up and some metals are attacked, and neither washes out unaided. Next is your filter — flushed, or swapped when needed — then clean diesel, and a test of your vehicle. Most unrun cars are a half-hour visit after the moment we arrive.
The final step is firing it up. With fresh diesel in, it runs while we check it is running properly, and then we go. The entire job is done where your car is, and when it is caught soon, lasting damage is very unusual. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Many insurance policies cover misfuelling, so look at yours as we head over.
About Dickleburgh itself
Dickleburgh is a small village in south Norfolk, situated inland at an elevation of around 37 metres. Dickleburgh lies near the villages of Thelveton and Shimpling, and is close to Dickleburgh Moor. Dickleburgh has a population of approximately 610 people, and its housing stock is predominantly made up of detached homes. Dickleburgh is located about 16.6 miles from Norwich and 83.1 miles from London.
AdBlue drains about Dickleburgh and across Norfolk
Throughout IP postcodes, the vans covering Dickleburgh — a rural village — reach nearby towns too, Thelveton and Shimpling included. Telling us your IP21 4 postcode pins you quickest of all.
Stopped en route to Long Covert, or right in the heart of Dickleburgh, the vehicle stays put — there's no need to move it at all. Where it sits, that is where it gets emptied. Guessing doesn't help beside Village Centre, close to a county line or anywhere awkward to describe; phone and check.
In one line: your scenario
Motor never started: phone, and leave it switched off. Run already: stop, switch down, ring 0333 366 0103. Petrol in Diesel handles the remainder, in Dickleburgh or wherever across Norfolk.