AdBlue in the Diesel Tank in Dilhorne: What Now?
Has the motor turned over since the AdBlue was put in? That single point decides almost everything about what comes next. Not run yet? Then keep it like that, whether the vehicle sits — Dilhorne or Brookhouses. Leave your engine and your ignition off and ring 0333 366 0103; it's generally a drain and a thorough flush, done where the car is in Dilhorne. If it's run, stop as soon as it is safe then switch off. A larger job, then, but the same first step.
Find the scenario below that matches yours, wherever across Staffordshire it happened.
At the petrol pump around Dilhorne: AdBlue in a diesel
Imagine it: standing by the petrol pump, holding the bottle, you realise the cap you opened was not the correct one. It might be the Knights Of Cheadle, or perhaps the JRM, or another forecourt around Dilhorne.
Meaning? Finding out on the forecourt is the best it can be. Still inside the tank, with nothing pulled onwards: that's where the AdBlue sits.
Clearing the petrol pump is no reason to run it — and so do not get back in. Ring us from the forecourt after the vehicle sits in a bay — the attendants will help push it — then keep the bottle. If it can't be shifted, it can be drained at the petrol pump: the equipment is explosion-proof and fine on a working forecourt.
AdBlue in the diesel tank at home around Dilhorne
The warning light had been on for days. A bottle from the garage, tipped in on the drive — and it's just at the bin that the cap got your eye. Just off Sarver Lane is not less likely from any other place.
Meaning? As long as your car hasn't moved since, it is second to the pump case. Diesel and AdBlue stay separate: the AdBlue drops to the floor of your tank and stays put, no matter how long it waits.
What to do: leave your keys inside the house so nobody moves your car in the morning. Then call. We drain the car on your driveway, whether that's around Dilhorne or out in Godleybrook. The equipment works quietly enough not to disturb the street at night.
Set off with AdBlue in a diesel around Dilhorne?
You filled up, set off, and a mile or two later your motor began to run roughly, smoke, lose power or light up the dashboard. Anywhere along Common Lane or on the road to Stoke-on-Trent — under 10 miles away.
Meaning? Your fuel pump has taken the AdBlue in. It's been through the fuel filter and the fuel lines and, the further you went, into the high-pressure fuel pump and the injectors. Every restart, like every mile, carries it deeper.
Next: pick a sensible place, pull in, then turn your engine off. Leave at the first junction — not the services further along — if you are on the M6, under 10 miles from Dilhorne. Do not restart it to see if it has cleared; it will not have. Let us hear the mileage driven as you call.
AdBlue in the wrong tank: hire, lease and company motors
You've just driven the car for days. The AdBlue filler is right beside the diesel filler, which you did not know, because your own motor either has no AdBlue or keeps it somewhere else. Anywhere you are around Staffordshire, any driver could be caught.
What it means: the same as the scenarios above, depending on whether it's run, with one more stage. Plenty of hire and company contracts want the owner to approve work on the car.
Next: ring the hire company or your fleet manager first, then us — sorting it before our arrival is faster. Stranded near All Saints or outside Blythe Bridge until someone replies, the car remains turned off the whole time.
Not sure it was AdBlue in your diesel tank, Dilhorne?
Sometimes the honest answer is "I think so". Which cap was taken off, you cannot recall; meanwhile the bottle weighs less than expected, and a whiff of ammonia lingers by the filler. A hurried stop by the gates of Dilhorne Endowed CofE Primary School, or a call to a friend in Commonside: either fits.
In short: spillage near your filler does the motor unharmed. AdBlue inside your diesel tank does. Any AdBlue in your tank would be sucked in by firing up your car, and the start wouldn't settle which it is in any case.
What to do: treat it as if it went in. Don't fire it up. Phone and give what you saw: we'd sooner find a clean tank than drain one after the motor has run.
Dilhorne: what each AdBlue drain has in common
The job opens identically, whichever your situation. Three questions are asked when our technicians arrive — on a forecourt, a driveway, a street beside Boundary Methodist Church or the car park at The Royal Oak: the liquid, the amount, and if it has run. Over the phone, ahead of dispatch, you are told our quote, and those answers decide the job too.
Emptying your tank comes next, followed by a full flush — more important with urea than with petrol, because crystals and corrosion will not go by themselves, however long you wait. Finally come the fuel filter, flushed or renewed as needed; fresh diesel; and a test of the vehicle. Never started? In that case about half an hour once we are there is most jobs.
The final step is firing it up. We confirm it runs smoothly on new diesel before leaving. Our technicians do the entire job where the vehicle is, and long-term damage is very rare when it has been noticed soon. Nothing is taken upfront, settlement happens on the day, and you get what your insurer wants: an engineer report plus a VAT invoice. Check your insurance before we're en route: misfuelling cover comes built into plenty of policies.
About Dilhorne
Dilhorne is a small village in Staffordshire, situated approximately 6 miles north of Stoke-on-Trent, and is characterised by its detached housing stock. Dilhorne sits at an elevation of 219 metres, in a rural area surrounded by nearby places such as Godleybrook, Boundary, and Whitehurst. Dilhorne has a population of around 522 residents, and is located inland, about 130 miles northwest of London. Dilhorne remains a quiet, residential community with a strong sense of locality.
AdBlue drains round Dilhorne and across Staffordshire
Being a rural village, Dilhorne shares its vans with the nearby towns — Whitehurst, Boundary — all the way across ST postcodes. Telling us a ST10 2 postcode pins you quickest of all.
Whether the vehicle is on a lay-by on the way to Dilhorne Rec or in a car park in the middle of Dilhorne, it does not need to shift. We drain the vehicle where it is. If you're somewhere hard to explain, close to Foxfield Steam Railway or close to a border, ring and ask instead of guessing.
Your scenario, summed up
Unstarted? Keep the car off and phone. Whichever case fits, Petrol in Diesel handles from there on 0333 366 0103, across Staffordshire and within Dilhorne — once you stop, turn off and ring, if it's run.