AdBlue in the Diesel Tank in Douglas and Angus, and What to Do Next
One fact matters most when AdBlue is in a diesel tank, and it is if the engine has been started afterwards. Not run so far? Then leave the car that way, wherever your car sits — Douglas and Angus or Whitfield. Ring 0333 366 0103 with the ignition and engine both off. Across Douglas and Angus, that is generally drained and cleaned where it stands. If it has run, stop as soon as it is safe then switch off. The job is bigger, yet the first step is the same.
Find the situation below that matches yours, wherever across Dundee City it happened.
Douglas and Angus forecourt: AdBlue in a diesel at the pump
You're at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Somewhere around Douglas and Angus, then — Sainsbury's, Asda, or somewhere else close by.
The upshot: of all places to find out, the forecourt is the best. The AdBlue is inside your tank and nowhere else. Nothing has pulled it in.
Do this: stay out of the car, even if the pump needs clearing. Three jobs: a push into a space with the attendants helping, the receipt kept, and a ring to us from the forecourt. The equipment is explosion-proof and fine on a live forecourt, and so a vehicle that can't be pushed away is drained where it is at the pump.
AdBlue in your diesel tank on a Douglas and Angus drive?
For days the dash had been nagging you. Only at the recycling bin, the empty container in your hand, did you look back at the cap you had opened on the driveway. Homes just off Balunie Avenue are caught out as often as anywhere else.
What it means: if you have not driven since, this is almost as good as the forecourt. Diesel and AdBlue stay apart: the AdBlue drops to the floor of that tank and remains there, however long it waits.
What to do: leave the keys inside the house so nobody moves the car in the morning. Then call. Your drive is where it gets drained, be it around Douglas and Angus or West Ferry. The pumps are quiet enough to use outside a house at night.
On the road in Douglas and Angus with AdBlue in a diesel
Filled up, drove away, and soon the motor was turning unevenly, blowing smoke, losing power, or lighting up your dash. It might have been driving for Dundee, under 5 miles away, or simply down Balmoral Avenue.
The point: your system has drawn AdBlue in by now. Past your filter, along the lines, and — the further the mileage — on into the injection pump and each injector. Each mile and each restart takes it further.
Your move: pull up somewhere sensible, then turn your motor off. Leave by the next junction — not the services further along — if you are on the M90, under 25 miles from Douglas and Angus. Restarting it to test achieves nothing — AdBlue doesn't clear on its own. Ring us and say how far you travelled.
A hire or company car with AdBlue in the wrong tank?
You've had the car barely a week. On your own car, AdBlue is absent or elsewhere. On this one, the inlet is just next to your diesel cap — a surprise to you. Wherever you happen to be in Dundee City, any motorist could slip up.
Put simply: one extra step on top of the situations above, which depend on if it has run. Many hire and company agreements need the owner's approval for work.
Do this: rental firm or fleet manager first, us second, since sorting it beforehand cuts time. Hanging on for an answer in the car park at Broughty Ferry, or beside Douglas & Mid Craigie Parish Church? Leave the car off throughout.
AdBlue in your diesel tank? Not sure, around Douglas and Angus
Honestly, the best answer might be that you think so. The bottle is lighter than it should be, there's a faint smell of ammonia about the filler, and you can't remember which cap you took off. Possibly it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Ballumbie.
Put simply: a spill round the filler does the motor no harm. A diesel tank with AdBlue inside is another matter. If there is AdBlue in the tank, starting your car will suck it in, and it would not tell you which either.
Your move: act as if it got in, and never start your motor. Call us and describe what you saw; we'd rather check a tank that turns out clean than drain one that has already been run.
Douglas and Angus: what every AdBlue drain has in common
The work opens identically, whichever your case. Three questions are asked when our engineers arrive — on a forecourt, a driveway, a street beside Douglas Community Centre & Library or the car park at The Boars Rock: the fluid, the quantity, and if the motor has run. The price is given on the call, ahead of anyone setting off, and those answers set the job.
AdBlue crystallises and eats at certain metals in fuel systems, and so it does not wash out on its own; that is why a full flush, after the drain, matters much more here than with petrol. Clean diesel is put in after the fuel filter has been cleaned or replaced, and the car is then checked. Not started? Then roughly half an hour once we are there covers most jobs.
The last step is starting it. With clean diesel in, it runs while our technicians check it's running correctly, and then we head off. Permanent damage is very uncommon if it's caught soon, and the whole job is done where the vehicle is. For your insurer: the engineer's report and the VAT invoice. For you: payment on the day, nothing in advance. Worth knowing: lots of insurers include misfuelling cover, so a check of your policy as we travel pays.
About Douglas and Angus itself
Douglas and Angus is a suburban area located on the coast of Dundee City, with a mix of semi-detached housing and other residential properties. Douglas and Angus sits at an elevation of 41 metres, close to the city centre of Dundee, which is approximately 3 miles away. Douglas and Angus is situated near other nearby places such as West Ferry, Stannergate, and Craigie, and is home to around 5585 people.
AdBlue drains across Dundee City, Douglas and Angus included
Throughout DD postcodes, the teams covering Douglas and Angus — a residential suburb — reach surrounding places too, Stannergate and Craigie included. A postcode starting DD4 8 is the quickest way to tell us where you are.
Centre of Douglas and Angus or a lay-by towards Douglas Community Park: wherever it sits, your car never needs to move at all for this drain. Where it stands, that's where it gets emptied. Ring and check instead of guessing if you're by St Pius' Church, near a border, or anywhere awkward to pin down.
Your scenario, summed up
Engine not started: ring, leaving it switched off. Started by now? Stop, turn off, ring. Petrol in Diesel takes over the remainder whatever case, in Douglas and Angus and Dundee City, on 0333 366 0103.