What Now? AdBlue in the Diesel Tank in Down End
Has your motor run since the AdBlue was put in? This single point decides almost everything else from here. Over in Pawlett or right in Down End, an unstarted engine should stay unrun. Keep nothing on, phone 0333 366 0103, and expect a proper flush plus a drain, done right where your car stands around Down End. If it has run, stop as soon as it is safe then switch off. The job is bigger, yet the first step is the same.
Anywhere across Somerset it happened, one of the situations below matches yours.
At the petrol pump in Down End: AdBlue in a diesel
Imagine it: stood by the pump, holding the bottle, you realise the cap you opened was not the right one. Be it BP, Shell or anywhere else around Down End, the case is identical.
Meaning? Finding out here is as good as it can be. Only that tank holds AdBlue; not one part past it has taken any in.
Next: avoid the temptation to start it only to move away from the petrol pump. Three jobs: a push into a space with the attendants assisting, the receipt saved, and a call to us from the forecourt. Can't move the vehicle beside the petrol pump? Our explosion-proof kit keeps a live forecourt safe, and so we can drain the vehicle in place.
AdBlue in the diesel tank on a Down End drive?
For days the dashboard had been nagging you. A bottle bought at the garage, tipped in on the drive — and it's only at the recycling that the cap got your eye. Just off Downend Crescent is not different from anywhere.
Meaning? As long as your vehicle hasn't moved since, it's close to the forecourt case. AdBlue doesn't mix with diesel; it sinks to the bottom of the tank and waits there. Overnight doesn't change that.
Keep the keys in the house overnight — otherwise someone might take it off at breakfast — then call us. Dunball or Down End: wherever your drive sits, that is where it gets drained. Late-night drains outside a house are fine: the pumps are low-noise.
Set off with AdBlue in a diesel in Down End?
Rough running, smoke, falling power or a glowing dashboard started a short way beyond the top-up. Perhaps it was on Downend Road, possibly on the way out towards Wells, under 25 miles away.
The point: your system has pulled AdBlue through already. It's been through the fuel filter and the lines and, the further you went, into the high-pressure pump and the injectors. Every restart, like every mile, carries it deeper.
Do this: pull up anywhere safe, then turn your motor off. Services farther on can wait: on the M5, under a mile out of Down End, use the first junction. It will not have cleared, and so there is no point starting it again to find out. Ring us and say how far you drove.
Hire, lease or company car with AdBlue in the wrong tank
A week ago, the car was unknown to you. Your own vehicle either does without AdBlue or puts it elsewhere, and so no one told you the AdBlue inlet sits right beside your diesel. Throughout Somerset, no one is immune.
Meaning? Whichever applies above applies here — run or unrun — plus one further stage. Many hire and company contracts want the owner to approve work on the vehicle.
What to do: call the hire firm or your fleet manager first, then us. That is quicker settled before our technicians turn up than after. Stuck by Caput Montis or outside Bridgwater until the firm replies, your car remains switched off the whole time.
Not sure it was AdBlue in your diesel tank, Down End?
Sometimes the honest answer is "I think so". The bottle is lighter than it should be, there is a faint smell of ammonia about the filler, and you cannot remember which cap you took off. It might have been on a friend's driveway in Chilton Trinity, or rushing by Puriton Primary School at the school run.
The upshot: your motor is not harmed by some AdBlue spilled on the outside. If it's inside the diesel tank, though, that changes. Turning on your car will not tell you which, and if there is AdBlue in your tank it would suck it in.
What to do: treat it as if it was put in. Don't fire it up. Call us and describe what you saw; we'd rather check a tank that turns out clean than drain one that has already been run.
What every AdBlue drain in Down End has in common
Each situation gets the same opening to the job. Forecourt, drive, The Admirals Table's car park or a street by Somerset County Council-Highways Depot — the van reaches your car, and three answers come next: which liquid, what amount, and if it has run. Those answers determine the work, and you get the quote by phone, before anybody heads out.
Emptying the tank comes next, followed by a full flush — more vital after urea than after petrol, because crystals and corrosion will not go on their own, no matter how long you wait. Clean diesel is put in after the filter has been cleaned or changed, and your car is then checked. Most unstarted vehicles are a half-hour job after the moment our engineers turn up.
Our technicians start it last. With new diesel in, it runs while our engineers make sure it's running properly, and then we head off. When it is spotted soon, the vehicle very rarely has long-term damage, and the whole job takes place where it is. For your insurer: the engineer's report and the VAT invoice. For you: payment that day, no money in advance. Check your insurance while we're en route: cover for misfuelling is included in plenty of policies.
About Down End, briefly
Down End is a small village in Somerset, situated near the coast and approximately 15 miles from Wells. Down End has a population of around 579 people and is characterised by predominantly detached housing. Down End sits at a low elevation of 13 metres above sea level, close to nearby places such as Dunball and Puriton.
AdBlue drains around Down End and across Somerset
Down End is a coastal village, and the same teams that cover it work the places near it too, Walpole and Puriton among them, across the TA postcode area. A postcode starting TA6 4 is the quickest way to tell us where you are.
No moving is needed, be it stopped centrally in Down End or on a layby heading to Eleven Acre Covert, so leave it put. Our engineers drain it where it sits. Awkward to explain? Close to St Michael and All Angels or a county line? Checking is better than assuming, and so phone.
In one line: your scenario
Still unrun? Keep the vehicle that way and phone. Whichever case applies, Petrol in Diesel takes over the rest on 0333 366 0103, throughout Somerset and in Down End — after you pull over, turn off then ring, if it has run.