What Now? AdBlue in the Diesel Tank in Eaglestone
What to do about AdBlue in a diesel tank comes down to one thing more than any other: if your engine has run since it was put in. Not run yet? Then leave the car like that, whether your vehicle is — Eaglestone or Fishermead. Keep nothing on, phone 0333 366 0103, then count on a thorough flush after a drain, carried out just where your vehicle sits around Eaglestone. If it's run, stop as soon as it is safe and switch off. A bigger job, then, but the same first step.
Compare your case to one of the list below, wherever in Buckinghamshire you are.
At the pump around Eaglestone: AdBlue in a diesel
You are at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Anywhere in Eaglestone, then — Shell, Esso, or anywhere else close by.
The point: of all places to notice, the forecourt is the best. Just your tank has AdBlue; not one part past it has drawn it in.
What to do: do not get back in and start the vehicle to clear the petrol pump. Ask the attendants to help you roll the vehicle into a parking space, keep the receipt or the bottle, and ring us from the forecourt. Emptying it right at the petrol pump is fine when it can't be shifted, since the equipment is explosion-proof.
At home in Eaglestone with AdBlue in your diesel tank
On the dash, a warning had shown for days. Picked up a container, tipped it in at home, recycled the empty — and at that point looked at the cap again, too late. It happens on driveways just off V8 Marlborough Street as frequently as anywhere.
Put simply: if the vehicle has not moved since, it is nearly as good as spotting it at the pump. Being reluctant to mix, AdBlue settles to the base inside that tank and stays. One night standing changes none of that.
Put the keys indoors overnight — or a person might drive it away first thing — and phone us. Our engineers drain the vehicle on your driveway, whether that is in Eaglestone or out in Peartree Bridge. The pumps are quiet enough to use outside a house after dark.
Eaglestone: set off with AdBlue in a diesel?
You filled up, set off, and a mile or two later your motor began to run roughly, smoke, lose power or light up the dashboard. Anywhere on or heading towards Milton Keynes — under 3 miles away.
In short: the AdBlue has been pulled through your fuel system. Through your filter, through the lines, and — the more the mileage — on into the high-pressure pump and every injector. Each mile and each restart takes it further.
Next: pick a safe spot, stop, then turn your motor off. On the M1, under 3 miles from Eaglestone, that means the next junction, not the services further on. It will not have cleared, so there is no sense starting it again to find out. Call us and say how far you went.
A hire or company car with AdBlue in the wrong tank?
You've only had the car for days. Your own motor either has no AdBlue or keeps it somewhere different, and so nothing told you the AdBlue cap sits right beside your diesel. Anywhere you are in Buckinghamshire, any motorist can slip up.
Put simply: one extra stage on top of the situations above, which turn on if it has run. Many hire and fleet contracts require the owner's approval for work.
What to do: ring the hire firm or your fleet manager first, then us. That's quicker settled before we turn up than after. Leave the car switched off while the answer arrives, even if you are waiting outside Milton Keynes Central or close to Concrete Dinosaur.
Unsure about AdBlue in the diesel tank in Eaglestone?
Truthfully, the only answer may be that you think it did. Too light, the bottle; a hint of ammonia near your filler; no clear memory of which cap. Look familiar? It might have been at a friend's drive in Tinkers Bridge, or in a rush outside Falconhurst School at the school run.
Meaning? Drips outside the inlet never touch your motor at all. If it is inside your diesel tank, though, that changes. If there is AdBlue in the tank, turning on the car will pull it in, and it would not tell you which either.
Do this: act as if it got in, and never start the motor. Checking a tank that proves clean is better than draining one once it's been run — so phone then describe to us what you saw.
Every AdBlue drain around Eaglestone shares these stages
Whichever situation you are in, this job starts the same way. Three questions are asked when our engineers arrive — on a forecourt, a driveway, a road beside MKUH Staff Library or the car park at The Eagle: the fluid, the quantity, and whether the motor has run. Those replies determine this work, and you get the quote by phone, before anyone heads out.
Then that tank is emptied and the fuel system purged thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. Your filter is flushed, or replaced where it needs to be; clean diesel goes in; and the car is tested. The majority of unstarted cars are a half-hour visit after the moment we arrive.
Starting the car comes last. Our check that it runs correctly on clean diesel comes before our technicians leave. Permanent damage is very uncommon if it is noticed soon, and the whole job is done where the car is. For your insurer: the engineer's report and the VAT invoice. For you: payment on the day, nothing in advance. It is worth knowing: many insurers include misfuelling cover, so a quick look at your documents while we travel pays.
About Eaglestone, for a moment
Eaglestone is a suburban area situated on the outskirts of Milton Keynes in Buckinghamshire, with Eaglestone being close to the River Great Ouse and having an elevation of around 78 metres. Eaglestone is characterized by its predominantly terraced housing and is located near other local places such as Peartree Bridge and Woughton on the Green. Eaglestone has a population of approximately 4859 residents and is part of the larger Milton Keynes urban area. Eaglestone is also within commuting distance to London, being around 44 miles away.
Eaglestone and Buckinghamshire: AdBlue drains across the area
As a residential suburb, Eaglestone shares its vans with the nearby towns — Woughton on the Green, Leadenhall — all the way through MK postcodes. Telling us your MK6 3 postcode pins you fastest of all.
Whether the car is on a lay-by on the way to Woughton on the Green or in a car park in the middle of Eaglestone, it does not need to move. The van empties it in place. If you're somewhere hard to describe, close to Griffin sculpture or close to a border, ring and ask instead of assuming.
The one-line version
Still unrun? Keep the vehicle that way and phone. Already run: stop, switch off then call. Either way, Petrol in Diesel takes it from there around Eaglestone and anywhere around Buckinghamshire on 0333 366 0103.