AdBlue in the Diesel Tank in East Clevedon: What Now?
Everything turns on one detail: whether your engine has started after the AdBlue was added — far more than anything else. Wherever your vehicle stands — Nortons Wood, East Clevedon — never run an engine that hasn't run yet. Leave your motor and your ignition off then phone 0333 366 0103; it's normally a drain and a thorough flush, done where your car is around East Clevedon. Already run? Stop once safe, then turn everything off. It's a bigger job, though step one does not change.
Wherever in Somerset it took place, one of the situations below matches yours.
AdBlue in a diesel on a East Clevedon forecourt
The cap you opened was the wrong one — and you only spot it as you are stood at the pump, bottle or the nozzle in hand. Perhaps you are at the BP, possibly at the Tesco, perhaps somewhere else around East Clevedon.
Put simply: no better spot to be to discover it. The AdBlue is inside that tank and nowhere else. Nothing has drawn it in.
Do this: keep out of the car, even if the pump wants freeing. Get the attendants to lend a hand pushing it to a space, save the bottle, then phone us from there. If it cannot be moved, it can be cleared at the pump: the equipment is explosion-proof and fine on a busy forecourt.
AdBlue in the diesel tank on a East Clevedon drive?
Days had gone by with the warning light on. Only at the recycling bin, the empty bottle in your hand, did you look back at the cap you'd opened on the drive. Right off Tickenham Road is no different from any other place.
The upshot: zero miles since makes it almost as good to finding it at the petrol pump. Diesel and AdBlue keep apart: the AdBlue drops to the floor of that tank and stays there, however long the night.
Next: prevent any early-morning drive by putting your keys indoors, then ring us. Our engineers drain the vehicle on your drive, whether that's around East Clevedon or out in Clevedon. The equipment works quiet enough that it won't wake the neighbours at night.
Set off with AdBlue in a diesel in East Clevedon?
A short way beyond topping up, the engine started misbehaving: roughness, smoke, lost power, warnings on the dash. Maybe it was on Walton Road, possibly on the way out towards Bristol, under 15 miles away.
Meaning? Your pump has taken the AdBlue up. It has been through your filter and your lines and, the further you went, into the high-pressure pump and your injectors. Each restart, like each mile, carries it on.
Stop safely — that's the next job — then switch everything off. East Clevedon lies under a mile from the M5; there, pull off at the next junction instead of pushing on for the services. It won't have cleared, so there is no sense starting it again to find out. Roughly what distance did it go? Tell us when you phone.
Hire, lease or company car with AdBlue in the wrong tank
Seven days ago, the car was new to you. The AdBlue filler is right beside the diesel filler, which you didn't know, because your own motor either has no AdBlue or keeps it somewhere else. Across Somerset, nobody is safe from it.
Meaning? Whatever applies above counts here — run or not — plus one extra step. Plenty of hire and company contracts want the owner to approve work on the vehicle.
Next: ring the hire company or the fleet manager first, and then us — settling it before we arrive is quicker. Hanging on for an answer in the car park at Yatton, or near All Saints Church? Leave the engine off throughout.
AdBlue in your diesel tank? Not sure, in East Clevedon
Now and then, "I think so" is the most anyone can truthfully say. A faint ammonia-like smell hangs near the filler, the bottle seems too light, and the cap you took off is a blur. The gates of St Nicholas Chantry Church of England Primary School in a rush, say, or a friend's driveway out in West End.
What it means: a little spilled about the filler does no damage to your engine. AdBlue inside the diesel tank does. Any AdBlue in that tank would be sucked in by firing up your car, and the start would not settle which it is in any case.
Do this: act as though it did, and never start the motor. Call us and explain what you saw; we would rather check a tank that turns out free of AdBlue than drain one that has already been run.
What each AdBlue drain in East Clevedon has in common
Each case has the same start to the work. Three questions come when our technicians reach the car — at a filling station, a drive, a street by The Salvation Army - Clevedon or the car park at The Old Inn: the fluid, the amount, and if the motor has run. The price comes on the call, before a van leaves, and those answers set the job.
Then your tank is cleared and the fuel system purged thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it doesn't rinse out on its own. Last come the fuel filter, flushed or renewed if necessary; fresh diesel; and a check of the vehicle. The majority of unstarted cars are a half-hour visit from the moment we get there.
Our technicians fire it up at the end. With fresh diesel in, it runs while our technicians make sure it is running properly, and then we go. Our engineers do the entire job where your car is, and long-term damage is very uncommon when it has been spotted early. Payment is that day, never upfront. For your insurer, you get a VAT invoice plus a written report from the engineer. Plenty of policies cover misfuelling, and so look at yours while the van travels.
About East Clevedon and where it is
East Clevedon is a suburban area located on the coast of Somerset, near the town of Clevedon and the village of Walton in Gordano. East Clevedon sits at a low elevation of around 9 metres, close to the Bristol Channel, and is situated approximately 10 miles from Bristol. East Clevedon has a mix of housing types, with semi-detached homes being predominant in the area. East Clevedon is part of the larger Clevedon community, with nearby Walton St Mary also being a neighbouring settlement.
East Clevedon and Somerset: AdBlue drains across the area
Walton St Mary and Walton in Gordano have the identical vans as East Clevedon, a residential suburb, plus further places over BS postcodes. A postcode starting BS21 6 is the quickest way to tell us where you are.
Parked en route to Clevedon Cricket Grounds, or right in the heart of East Clevedon, your car stays where it is — there is no need to shift it anywhere. Draining happens right there. Awkward to pin down? Close to Clevedon Town Hall or a border? Asking is better than guessing, so phone.
In one line: your scenario
Unstarted? Keep the car off and ring. Run by now: pull over, switch down, phone 0333 366 0103. Petrol in Diesel handles the remainder, within East Clevedon or wherever across Somerset.