What Now? AdBlue in the Diesel Tank in East Craigs
What to do about AdBlue in a diesel tank comes down to one thing more than any other: whether the motor has run since it was put in. If it has not, keep it that way, whether your car is around East Craigs itself or out in Drumbrae. Leave your engine and the ignition off then call 0333 366 0103; it is usually a drain and a thorough flush, done where the car is in East Craigs. Pull over the moment you safely can then turn off, if it has been run. Step one stays the same, even though the work grows.
Compare what happened to a situation from the list below, anywhere in City of Edinburgh you happen to be.
East Craigs forecourt: AdBlue in a diesel at the pump
The cap you unscrewed was the wrong one — and you only spot it as you are stood at the petrol pump, bottle or the nozzle in hand. It could be the Shell, or the Tesco, or a different forecourt around East Craigs.
The point: of all places to notice, this is the best. Just your tank holds AdBlue; no part past it has drawn any in.
Clearing the petrol pump is no reason to start it — and so do not get back in. Three jobs: a shove into a space with the attendants assisting, the receipt kept, and a call to us from where you stand. If it cannot be shifted, it can be cleared at the pump: the equipment is explosion-proof and safe on a working forecourt.
AdBlue in the diesel tank on a East Craigs drive?
On your dash, a reminder had been lit all week. A bottle bought at the garage, tipped in at the drive — and it was only by the bin that the cap got your eye. Homes just off Craigievar Wynd get hit as much as anywhere else.
Meaning? Provided your vehicle hasn't moved since, it is close to the pump case. AdBlue does not mix with diesel; it sinks to the bottom of your tank and waits there. Overnight does not change that.
Next: stop any early-morning move by keeping the keys in the house, then ring us. We drain it on your drive, whether that is around East Craigs or out in The Gyle. The equipment runs quiet enough that it won't wake the neighbours at night.
AdBlue in a diesel and already driving around East Craigs?
A short way beyond topping up, the motor started misbehaving: roughness, smoke, lost power, warnings on the dash. Maybe driving for Edinburgh, under 5 miles away, or simply along Craigs Road.
What it means: your fuel system has drawn the AdBlue in. Mileage decides how far it gets: filter and pipework to begin with, then the injection pump and every injector. Each mile and each restart takes it further.
What to do: pull over where it is safe and switch off. On the M8, under 3 miles from East Craigs, that means the next junction, not the services further on. It won't have cleared, and so there is no point starting it again to check. About how far had it go? Say so as you call.
A hire or company car with AdBlue in the wrong tank?
You've just had the vehicle a week. Unbeknown to you, the two inlets are next to each other here — not like your own car, which has none or keeps it in another spot. Throughout City of Edinburgh, no one is immune.
Meaning? Whichever case above counts here — run or not — and one extra step. Many rental and company contracts need the owner's approval for repairs.
Sorting it before we arrives is quicker, and so phone the rental company or your fleet manager, then us. Hanging on for a reply at the car park at Edinburgh Gateway, or near East Craigs Church Centre? Leave your engine off meanwhile.
AdBlue in the diesel tank? Not sure, around East Craigs
Honestly, the only answer may be that you think so. Lighter, the bottle; a hint of ammonia round the filler; no clear recollection of which cap. Sound familiar? Perhaps it happened in a hurry at the school gates at the local primary school, or on a friend's drive in South Gyle.
The point: the motor is not hurt by a little AdBlue spilled around the filler. Once it is inside the diesel tank, though, that changes. Any AdBlue in that tank will be sucked in by starting the vehicle, and the start wouldn't settle which it is in any case.
Do this: act as if it did, and don't start your engine. Ring with what you saw: we would rather find a clean tank than empty one once your engine has run.
What every AdBlue drain around East Craigs has in common
The job opens the same way, whatever your situation. Three questions are asked once our technicians reach your car — at a filling station, a drive, a road beside Craigsbank Parish Church or the car park at Mid Yoken Pub: the fluid, the amount, and whether it has run. Those answers determine the work, and you get the quote by phone, before anyone sets off.
AdBlue crystallises and eats at certain metals in fuel systems, and so it won't wash out on its own; that's why a full flush, after the drain, matters much more with AdBlue than with petrol. Your filter is flushed, or replaced where it needs to be; clean diesel goes in; and the car is tested. Where the engine has not run, expect about half an hour once we arrive, for most cases.
Starting the car comes last. Our test that it runs properly on clean diesel comes before our technicians leave. We do the whole job where your car is, and permanent damage is very unusual when it has been spotted soon. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Many insurance policies include misfuelling, and so check yours as we head over.
About East Craigs itself
East Craigs is a suburban area in the City of Edinburgh, situated approximately 4.6 miles west of Edinburgh's city centre. East Craigs is characterized by its predominantly detached housing stock and relatively low elevation of 61 metres above sea level. East Craigs is close to nearby places such as The Gyle, Bughtlin, and West Craigs, and is part of the wider Edinburgh urban area. East Craigs has a population of around 6041 residents.
East Craigs and City of Edinburgh: AdBlue drains across the area
Throughout EH postcodes, the vans covering East Craigs — a residential suburb — work nearby places as well, Bughtlin and West Craigs among them. Fastest of all: a EH12 8 postcode for your location.
Whether your car is on a lay-by on the way to Rowallan Court or in a car park in the middle of East Craigs, it doesn't need to shift. Our technicians drain the car where it sits. Assuming won't help beside David Lloyd Clubs, on a county line or anywhere hard to describe; ring and check.
Your situation, in one line
Where it hasn't started, ring then leave it that way. Run by now: pull over, power down, ring 0333 366 0103. Petrol in Diesel takes over the remainder, in East Craigs or wherever in City of Edinburgh.