What Now? AdBlue in the Diesel Tank in East Hanney
One fact matters above all when AdBlue is in a diesel tank, and that is whether the motor has been started since. If it hasn't, keep it that way, whether the vehicle is in East Hanney itself or out in Garford. Leave your motor and your ignition off then call 0333 366 0103; it is usually a drain and a thorough flush, done where your car is around East Hanney. Already run? Pull over once you safely can, then turn it off. It's a larger job, yet stage one doesn't change.
Anywhere around Oxfordshire it happened, one of the cases below matches yours.
East Hanney forecourt: AdBlue in a diesel at the pump
You're at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Anywhere around East Hanney, then — JET, another forecourt nearby, or somewhere else close by.
What it means: this is the best spot to find out. Only the tank holds AdBlue; no part beyond it has drawn any in.
Freeing the petrol pump is no excuse to run it — so don't get back in. Three things: a push into a bay with the staff helping, the bottle saved, and a call to us from where you stand. Emptying it there at the petrol pump is fine when it cannot be shifted, since the equipment is explosion-proof.
AdBlue in your diesel tank at home around East Hanney
On the dash, a reminder had shown for days. Picked up a bottle, poured it in at home, binned the empty — and only then checked the cap a second time, too late. It takes place on driveways just off Main Street as frequently as anywhere.
The upshot: zero miles since makes it almost equal to spotting it at the pump. AdBlue does not mix with diesel; it sinks to the bottom of that tank and waits there. Overnight doesn't change that.
Put your keys in the house tonight — otherwise a person might drive it away at breakfast — then phone us. Your drive is where it is drained, whether around East Hanney or West Hanney. The pumps are quiet enough to use outside a house after dark.
AdBlue in a diesel and already driving around East Hanney?
Filled up, drove away, and soon the motor was turning roughly, smoking, down on power, or lighting up your dash. Perhaps it was on The Paddocks, possibly on the way out towards Oxford, under 15 miles away.
Put simply: the AdBlue has been sucked into the system. Through the fuel filter, along the lines, and — the further the distance — on into the injection pump and each injector. More miles, more starts: further it goes.
Next: pick a sensible place, stop, then turn your engine off. On the M4, under 15 miles from East Hanney, that means the next exit, not the services further on. It will not have cleared, and so there is no sense starting it again to find out. Call, saying what distance your vehicle was driven.
Hire, lease or company car with AdBlue in the wrong tank
It is a motor you have had for a week. Your own motor either has no AdBlue or puts it somewhere different, so no one warned you the AdBlue inlet was right next to the diesel. Anyone, wherever across Oxfordshire, might do it.
The point: just as above, divided by if it ran, only with one added step. Many hire and company contracts want the owner to approve work on your car.
Do this: rental firm or your fleet manager first, us next, because sorting it early cuts time. Keep the vehicle switched off while the reply arrives, whether you are waiting at Appleford or near Hanney War Memorial Hall.
AdBlue in the diesel tank? Not sure, in East Hanney
At times, "I think so" is the most anyone can truthfully say. Too light, the bottle; a hint of ammonia near the filler; no clear recollection of the cap. Look familiar? Maybe on a friend's driveway in Denchworth, or rushing by St James Church of England Primary School, Hanney on the school run.
The point: your engine isn't harmed by some AdBlue splashed on the outside. A diesel tank with AdBlue inside is a different story. If there is AdBlue in the tank, starting the vehicle will suck it in, and it would not tell you which either.
Next: assume it went in, and keep the engine off. Inspecting a tank that turns out clean is better than emptying one after it has been run — so phone and describe to us what you noticed.
The common ground in each East Hanney AdBlue drain
Whatever the situation, one start applies. We come to your car, whether it is at a forecourt, a driveway, the car park outside The Plough or a side street near Saint James the Great, and ask three things: what got in, about how much, and if your engine has run. Those replies settle this work, and you get the price by phone, before anybody sets off.
Then the tank is cleared and the fuel system purged thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it does not rinse out on its own. Next comes your filter — flushed, or replaced when needed — followed by clean diesel, and a test of the vehicle. Where the engine has not been started, allow about half an hour once we arrive, for most cases.
Finally, we fire it up. Our engineers check it runs smoothly on fresh diesel before we leave. The whole job is done where the car is, and when it's spotted soon, permanent damage is very rare. For your insurer: the engineer's report and the VAT invoice. For you: payment that day, no money upfront. It is worth remembering: many insurers include misfuelling cover, and so a quick look at your documents while we travel pays.
About East Hanney and where it is
East Hanney is a village in Oxfordshire, situated on the banks of the River Ock at an elevation of around 64 metres. East Hanney lies near the villages of West Hanney and Lyford, and is approximately 10 miles from Oxford. East Hanney has a population of around 790 people, with a predominance of detached housing. East Hanney is also within commuting distance of London, being around 55 miles from the capital.
East Hanney and Oxfordshire: AdBlue drains across the area
Being a village, East Hanney has the same vans as the surrounding towns — Grove, Lyford — right through OX postcodes. A postcode starting OX12 0 is the quickest way to tell us where you are.
No towing is required, whether parked in the centre of East Hanney or in a layby en route to Nigel Eady Community Woodland, so leave it put. Our van drains it where it stands. Tricky to pin down? By Site of Wantage Road Station or a border? Asking beats guessing, so ring.
Your situation, in one line
Motor never started: ring, leaving it switched off. Whatever line applies, Petrol in Diesel takes over from there on 0333 366 0103, throughout Oxfordshire and within East Hanney — after you stop, turn off then phone, if it's run.