AdBlue in the Diesel Tank in East Malling: What Now?
All of it hinges on a single fact: if your motor has started since the AdBlue went in — more than anything else. If it hasn't, keep it that way, whether the car is around East Malling itself or out in Ditton. Leave the engine and the ignition off and phone 0333 366 0103; it is generally a drain and a thorough flush, done where the car is around East Malling. Pull over the minute you safely can then switch off, if it has been run. A larger job, yes, but the identical opening step.
Compare what happened to a situation from the list below, anywhere around Kent you happen to be.
AdBlue in a diesel on a East Malling forecourt
Only at this point, nozzle yet in hand, it dawns on you that the cap you took off was the wrong one, right at the petrol pump. It could be the Esso, or perhaps the Sainsbury's, or another station in East Malling.
The point: of all places to find out, this is the best. Still in that tank, with nothing drawn through: that is where the AdBlue is.
Next: resist the urge to start it only to free up the petrol pump. Ask the attendants to help you roll your car into a parking bay, keep the till receipt or the bottle, then ring us from the forecourt. Our equipment is explosion-proof and safe on a busy forecourt, and so a car that cannot be pushed clear is drained right at the pump.
At home in East Malling with AdBlue in the diesel tank
The warning light had been on for days. A bottle from the shop, emptied in at the driveway — and it's just by the bin that the cap got your eye. Just off New Road is no different from any other place.
The point: zero miles since leaves this nearly as good to finding it at the pump. Being unable to blend, AdBlue drops to the base in the tank and waits. One night parked alters none of that.
What to do: leave the keys inside the house so nobody moves the vehicle in the morning. Then call. Out in Mill Street or right here in East Malling, the drain is done at your driveway. Even at night, our pumps stay quiet enough for a residential street.
Set off with AdBlue in a diesel around East Malling?
Lumpy running, smoke, lost power or a lit dashboard arrived a mile or two after the fill. It might have been heading for Southend-on-Sea, under 25 miles away, or simply down High Street.
In short: the AdBlue has been pulled into your fuel system. Past the fuel filter, through the lines, and — the more the distance — deeper into the injection pump and each injector. Each mile and each restart takes it further.
What to do: pull over where it is safe to do so and switch off. Services farther on can wait: from the M20, under 3 miles out of East Malling, use the next junction. It will not have cleared, so there's no sense starting it again to check. Phone, and say what distance the vehicle was driven.
AdBlue in the wrong tank: hire, lease and company vehicles
You've just had the car a week. The AdBlue filler is right beside the diesel one, which you did not know, since your own car either has no AdBlue or keeps it somewhere else. Throughout Kent, nobody is safe from it.
Put simply: an extra step on top of the situations above, which depend on if it has run. Many hire and company contracts want the owner to approve work on your car.
Do this: rental firm or your fleet manager first, us next, because sorting it beforehand cuts time. Leave it off while the answer comes, whether you are parked outside the nearest station or near St James the Great.
AdBlue in your diesel tank? Not sure, in East Malling
At times, "I think so" is the most you can honestly say. Too light, that bottle; a hint of ammonia round your filler; a hazy recollection of the cap. Sound familiar? Perhaps it happened in a hurry at the school gates at Lift St James the Great, or on a friend's drive in East Malling Heath.
Meaning? Spills around the inlet never touch the motor at all. Inside your diesel tank, by contrast, AdBlue damages it. If there is AdBlue in the tank, firing up the vehicle would suck it in, and it would not tell you which either.
Assume it was put in, and never start your engine. Call us and explain what you saw; we'd rather check a tank that turns out clean than drain one that has already been run.
What each AdBlue drain around East Malling has in common
Whatever the situation, a single start applies. Three things are asked when we arrive — on a forecourt, a drive, a road by East Malling Village Hall or the car park at King and Queen: the fluid, the quantity, and whether it has run. Replies set the work; the quote follows by phone whilst no one has set off yet.
AdBlue forms crystals and is corrosive to certain metals in fuel systems, so it won't wash out on its own; that's why a full flush, after the drain, counts much more with AdBlue than with petrol. Next comes your filter — flushed, or replaced when needed — then fresh diesel, and a test of the car. If the motor hasn't run, the majority of jobs take about half an hour once we're there.
The last step is firing it up. Before our engineers head off, it's checked to confirm it runs properly on new diesel. Lasting damage is very uncommon when it's spotted quickly, and the entire job is done where your car is. Nothing is taken upfront, payment happens on the day, and you get what your insurer wants: an engineer report and a VAT invoice. Check your insurance while we arrive: misfuelling cover is included in many policies.
About East Malling, briefly
East Malling is a village in Kent, situated on the banks of the River Medway at an elevation of 34 metres. East Malling has a mix of old and new housing, with detached homes being the predominant type, and is located near to Mill Street, Well Street, and Larkfield. East Malling is close to the town of Southend-on-Sea, approximately 21 miles away, and is also within commuting distance of London, which is around 29 miles to the west. East Malling has a population of around 1007 people, according to recent estimates.
AdBlue drains around East Malling, and across Kent too
Well Street and Larkfield get the same teams as East Malling, a village, along with other places throughout ME postcodes. Quickest of all: a ME19 6 postcode for your location.
Centre of East Malling or a lay-by near Kilnbarn Recreation Ground: either way it sits, your vehicle never needs to move an inch for us. Where it sits, that is where it is drained. Phone and ask rather than guess when you are by Bradbourne House, near a border, or somewhere tricky to explain.
In one line: your situation
Where it has not run, ring then keep it off. Already run: stop, switch off and call. Either way, Petrol in Diesel takes it from there around East Malling and anywhere around Kent on 0333 366 0103.