What Now? AdBlue in the Diesel Tank in Eastbrook
Has your engine turned over since the AdBlue got in? This single point settles almost everything about what comes next. Not started yet? Then leave it that way, whether the car is — Eastbrook or Kibbear. Usually that means draining and properly flushing it on the spot around Eastbrook — so keep your key and motor off and call 0333 366 0103. If it has run, stop as soon as it is safe then switch off. A bigger job, yes, but the identical first step.
Find the scenario below that matches yours, wherever in Somerset it happened.
Eastbrook forecourt: AdBlue in a diesel at the pump
The cap you opened was the wrong one — and you just notice it while you are stood at the petrol pump, bottle or nozzle in your hand. It might be the Esso, or the Texaco, or a different station in Eastbrook.
Meaning? Spotting it here is the best it can be. Still in your tank, with nothing drawn through: that is where the AdBlue is.
Next: resist the temptation to fire it up only to move away from the petrol pump. Ask the attendants to help you roll your car into a parking space, keep the till receipt or the bottle, and ring us from the forecourt. If it can't be shifted, it can be cleared at the petrol pump: the equipment is explosion-proof and fine on a working forecourt.
At home around Eastbrook with AdBlue in the diesel tank
The warning light had been on for days. A bottle from the garage, emptied in at the driveway — and it was only by the recycling that the cap got a second look. Driveways close to Church Road get it as much as anywhere.
Meaning? Provided your car has not been driven since, it's close to the pump case. AdBlue does not mix with diesel; it sinks to the bottom of the tank and waits there. Overnight does not change that.
Next: prevent an early move by putting the keys indoors, then phone us. In Trull or right here around Eastbrook, the draining happens at your drive. Late-night clears beside a house are no problem: the pumps are quiet.
Eastbrook: set off with AdBlue in a diesel?
Filled up, drove away, and before long your engine was running roughly, blowing smoke, losing power, or flashing up the dash. Eastbrook Terrace, perhaps, or the route to Wells — a run of under 50 miles.
The upshot: the system has pulled AdBlue through by now. It's been through the fuel filter and your lines and, the further you went, into the high-pressure pump and the fuel injectors. Every restart, like each mile, carries it deeper.
What to do: pull over where it is safe and switch off. On the M5, under a mile from Eastbrook, that means the next exit, not the services further on. Restarting it to test gets nothing — AdBlue doesn't clear itself. Phone, saying what distance your vehicle was driven.
A hire or company car with AdBlue in the wrong tank?
You've had the car hardly a week. Your own motor either has no AdBlue or keeps it elsewhere, and so no one warned you the AdBlue inlet sits right next to the diesel. Anywhere you are across Somerset, any motorist could slip up.
The point: exactly as above, divided by if it ran, but with an added step. Many rental and fleet agreements need the owner's sign-off for work.
Next: ring the rental company or the fleet manager first, then us — settling it before we arrive is faster. Hanging on for a reply in the car park outside Taunton, or beside All Saints? Leave the engine off throughout.
Eastbrook: unsure if it was AdBlue in your diesel tank?
At times the honest answer is "I think so". The bottle is lighter than it should be, there is a faint smell of ammonia about the filler, and you cannot remember which cap you took off. Possibly it happened in a hurry at the school gates at Trull Church of England VA Primary School, or on a friend's drive in Sherford.
In short: spillage near your filler does your engine unharmed. A diesel tank with AdBlue inside is another matter. Turning on the vehicle won't tell you which, and if there is AdBlue in your tank it would draw it in.
Do this: behave as if it got in, and don't start the engine. Ring and give what you saw: we'd sooner confirm a clean tank than drain one after the engine has run.
Eastbrook: what each AdBlue drain has in common
Whichever scenario you are in, the job starts the same way. Three questions come when our engineers reach your car — on a filling station, a drive, a street by Trull Memorial Hall or the car park outside The Winchester Arms: the fluid, the quantity, and whether the motor has run. Those replies settle the work, and you get the price by phone, before anyone heads out.
Emptying the tank comes first, followed by a full flush — more vital after urea than after petrol, because crystals and corrosion will not clear by themselves, however long you wait. Then comes the filter — flushed, or replaced when necessary — then clean diesel, and a test of your vehicle. Where your motor has not been started, allow roughly half an hour once we arrive, for most jobs.
We fire it up at the end. With fresh diesel in, it runs while our engineers make sure it is running correctly, and then we head off. The whole job is done where your car is, and if it is spotted early, long-term damage is very unusual. Payment is on the day, never upfront. For the insurer, there is a VAT invoice plus a written report from the engineer. Many policies include misfuelling, and so look at yours while the van travels.
About Eastbrook itself
Eastbrook is a suburban area in Somerset, situated on the riverside at an elevation of 42 metres. Eastbrook lies near the villages of Trull and Staplehay, and is approximately 25 miles from the city of Wells. Eastbrook has a population of around 1427 people, predominantly living in detached housing. Eastbrook is also close to Canonsgrove, and is about 134 miles west of London.
Eastbrook and Somerset: AdBlue drains across the area
As a residential suburb, Eastbrook shares its vans with the nearby towns — Canonsgrove, Staplehay — right through TA postcodes. Telling us your TA3 7 postcode pins you fastest of all.
Central Eastbrook or a layby near King George's Field: wherever it sits, your car doesn't need to move an inch for us. The van drains it where it stands. Ring and ask instead of guessing if you're close to Trull Church Community Centre, near a boundary, or anywhere tricky to explain.
In one line: your situation
Where it has not started, ring then leave it that way. Run by now: pull over, power down, phone 0333 366 0103. Petrol in Diesel handles the rest, in Eastbrook or anywhere in Somerset.