AdBlue in the Diesel Tank in Eastheath: What Now?
One fact matters above all when AdBlue is in a diesel tank, and that is whether the engine has been started since. Anywhere your vehicle is — Woosehill, Eastheath — never run an engine that has not run yet. Switch nothing on, phone 0333 366 0103, and count on a thorough flush after a drain, carried out just where your vehicle stands in Eastheath. When your engine has run, stop safely straight away, then switch it off. Stage one remains the same, even if the job grows.
Find the scenario below that matches yours, wherever around Berkshire it happened.
AdBlue in a diesel on a Eastheath forecourt
Picture it: stood by the pump, gripping the bottle, you spot the cap you opened wasn't the right one. It might be the Tesco, or the BP, or another forecourt in Eastheath.
Meaning? Finding out on the forecourt is as good as it gets. Still in that tank, with no fuel drawn onwards: that's where the AdBlue is.
Do this: stay out of the driver's seat, even if the queue wants clearing. Phone us from the forecourt after the car sits in a bay — the attendants will help roll it — and keep the bottle. If it can't be moved, it can be cleared at the pump: the equipment is explosion-proof and fine on a busy forecourt.
At home in Eastheath with AdBlue in the diesel tank
For days the dashboard had been warning you. A bottle from the garage, emptied in at the drive — and it's just at the bin that the cap caught a second look. Houses just off Evendons Lane get hit as much as anywhere else.
The upshot: no driving since makes it nearly equal to finding it at the petrol pump. On the floor of the tank sits exactly where AdBlue waits, because it will not blend with diesel — and a night passing changes nothing of the difference.
What to do: leave the keys inside the house so no one moves the vehicle in the morning. Then call. Your driveway is where it gets drained, be it in Eastheath or The Throat. The pumping kit works quiet enough that it won't wake the street at night.
Eastheath: drove off with AdBlue in a diesel?
Rough running, smoke, lost power or a lit dashboard started a mile or two beyond the fill. Finchampstead Road, perhaps, or the route to Oxford — a run of under 50 miles.
What it means: your fuel system has drawn the AdBlue in. Through the filter, along the pipework, and — the further the distance — on into the high-pressure pump and every injector. More driving, more restarts: deeper it goes.
What to do: pull over where it is safe to do so then switch off. Leave at the first junction — not the services further along — if you are on the A329(M), under 3 miles from Eastheath. It will not have cleared, so there's no point starting it again to check. About what distance did it go? Say so when you call.
AdBlue in the wrong tank of a hire, lease or company car
You've only had the car for days. Unbeknown to you, the AdBlue and diesel inlets are next to each other here — not like your own car, which has none or keeps it elsewhere. It can happen to anyone, anywhere across Berkshire.
The upshot: just as above, split by whether it ran, but with an added step. Plenty of hire and company contracts want the owner to approve work on the car.
Sorting it before the van arrives is faster, and so phone the rental company or your fleet manager, then us. Stuck by Carnival Hub or outside Wokingham until the firm answers, your vehicle remains switched off the whole time.
Not sure it was AdBlue in your diesel tank, Eastheath?
"I think so" is sometimes as honest answer there is. A slight ammonia-like smell lingers around your filler, the bottle seems too light, and the cap you took off is a blur. It might have been at a friend's driveway in Gardeners Green, or in a rush by Evendons Primary School on the school run.
Meaning? Drips around the filler never touch your engine at all. The diesel tank with AdBlue in it is a different story. You can't tell which by turning the ignition, and doing so would suck in any AdBlue that is in that tank.
Assume it got in, and never start your key. Call us and explain what you saw; we would rather check a tank that turns out free of AdBlue than drain one that has already been run.
The common ground in each Eastheath AdBlue drain
Whichever situation you are in, the job starts the same way. We come to the car, whether it's on a forecourt, a driveway, the car park at The Two Poplars or a side street near Wokingham Library, and ask three things: what got in, about how much, and if the engine has been run. Replies set the work; the quote comes on the call whilst nobody has left yet.
Emptying the tank comes next, followed by a full flush — more vital after urea than after petrol, because crystals and corrosion will not clear on their own, no matter how long it sits. Next comes the fuel filter — flushed, or replaced where needed — followed by fresh diesel, and a test of your car. Where your motor hasn't run, expect about half an hour once we arrive, in most cases.
Finally, our engineers start the car. Our technicians check it runs properly on new diesel before we go. Permanent damage is very unusual if it is spotted early, and the whole job is done where the car is. For your insurer: the engineer's report and the VAT invoice. For you: payment that day, nothing in advance. Many insurance policies include misfuelling cover, and so it's worth checking yours while we're on the way.
About Eastheath and where it is
Eastheath is a suburban area in Berkshire, situated inland at an elevation of 63 metres, and is located approximately 31.8 miles from London. Eastheath is characterized by its predominantly detached housing stock and is near to other local areas such as The Throat and Chapel Green. Eastheath has a population of around 2578 residents and is close to the town of Wokingham. Eastheath is also within commuting distance of the city of Oxford, which is 30.3 miles away.
AdBlue drains around Eastheath, and across Berkshire too
Chapel Green and Wokingham have the same vans as Eastheath, a residential suburb, plus further places over RG postcodes. A postcode starting RG41 4 is the quickest way to tell us where you are.
Centre of Eastheath or a layby near Leslie Sears Playing Field: wherever it is, your vehicle doesn't need to shift an inch for us. The van empties it in place. Tricky to explain? Close to Everyman Cinema or a county line? Asking is better than assuming, and so ring.
Your situation, summed up
Motor never started: ring, and leave it switched off. Already run: stop, switch off then ring. Either way, Petrol in Diesel takes it from there in Eastheath and anywhere across Berkshire on 0333 366 0103.