What Now? AdBlue in the Diesel Tank in Eastleaze
Everything turns on a single detail: if the motor has been run since the AdBlue went in — more than anything else. Wherever the vehicle stands — The Prinnels, Eastleaze — never run an engine that hasn't been started yet. Normally that means draining and properly flushing it on the spot in Eastleaze — and so leave the ignition and engine off then phone 0333 366 0103. When your motor has been run, stop somewhere safe straight away, then turn it off. It's a bigger job, yet step one doesn't change.
Find the scenario below that matches yours, wherever in Wiltshire it happened.
At the petrol pump around Eastleaze: AdBlue in a diesel
Imagine it: stood by the petrol pump, holding the nozzle, you spot the cap you opened was not the right one. Be it Asda, Shell or anywhere else in Eastleaze, the case is identical.
Put simply: no better spot to be to spot it. Still inside that tank, with nothing drawn onwards: that is where the AdBlue sits.
Your move: stay out of the car, however much the queue needs freeing. Get the attendants to help rolling it to a space, hold on to the bottle, then ring us from there. If it can't be shifted, it can be drained at the petrol pump: the equipment is explosion-proof and safe on a busy forecourt.
Eastleaze, at home: AdBlue in your diesel tank
On your dash, a warning had been lit for days. Only at the recycling bin, the empty bottle in hand, did you glance back at the cap you had opened on the driveway. It takes place on drives just off Goldsborough Close as commonly as anywhere.
Meaning? Provided the car has not been driven since, it is close to the forecourt case. Diesel and AdBlue stay separate: the AdBlue settles to the floor of that tank and remains there, no matter how long the night.
What to do: leave your keys inside the house so nobody moves the car in the morning. Then call. Westlea or Eastleaze: wherever your driveway is, that is where it is emptied. Even at night, the pumps are quiet enough for a driveway.
Set off with AdBlue in a diesel in Eastleaze?
You filled up, set off, and a mile or two later the motor began to run unevenly, smoke, lose power or light up the dashboard. Carronbridge Road, say, or the route towards Bath — a trip of under 50 miles.
What it means: the fuel system has sucked the AdBlue in. It has been through the filter and your lines and, the further you went, into the high-pressure fuel pump and the injectors. Each mile and each restart takes it further.
Stop safely — that's the next step — then turn it off. Exit by the next junction — not the services further along — if you are on the M4, under 3 miles from Eastleaze. No trial starts: clearing isn't something AdBlue does. Call, saying how far your vehicle went.
AdBlue in the wrong tank: hire, lease and company motors
You've just driven this vehicle a week. On your own car, AdBlue is missing or somewhere else. On this one, the inlet is just next to your diesel cap — news to you. Across Wiltshire, no one is immune.
What it means: the same as the scenarios above, depending on whether it's run, with one more step. Plenty of rental and company contracts require the owner's sign-off for work.
Sorting it before we turn up is faster, so ring the hire company or your fleet manager, and then us. If you are stuck in the car park at Swindon, or by St. Peter's Catholic Church, whilst you wait for an answer, leave your car off.
Eastleaze: unsure whether it was AdBlue in the diesel tank?
"I think so" is often as honest as it gets. Lighter, that bottle; a hint of ammonia near the filler; a hazy recollection of which cap. Look familiar? Perhaps it happened in a hurry at the school gates at Shaw Ridge Primary School, or on a friend's drive in Ramleaze.
What it means: a little spilled around your filler does no damage to the engine. If it is inside your diesel tank, though, that changes. If there is AdBlue in the tank, starting the car would suck it in, and it would not tell you which either.
Do this: behave as if it did, and never start the motor. Checking a tank that turns out free of AdBlue beats draining one once it's been run — so phone and tell us what you noticed.
Eastleaze: what every AdBlue drain has in common
Whatever the situation, one opening is used. Anywhere your car stands — The Harvey's car park, a road beside Cineworld, a driveway, a forecourt — the van gets there and we ask for the liquid, the quantity, and whether the motor has turned over. Your price is given on the call, ahead of anyone setting off, and those answers shape the work.
A thorough flush comes after this drain. With petrol it is routine; with AdBlue it's essential, because crystals form and some metals corrode, and neither washes out unaided. Finally are the filter, flushed or replaced as needed; fresh diesel; and a check of your car. The majority of unrun cars are a half-hour visit from the moment we get there.
Starting the car comes last. Our check that it runs smoothly on fresh diesel comes before our technicians leave. Long-term damage is very unusual when it is noticed soon, and the whole job is done where the car is. Nothing is taken upfront, settlement happens on the day, and you receive what your insurer wants: an engineer report and a VAT invoice. It is worth remembering: many insurers include misfuelling cover, and so a check of your documents while we travel pays.
About Eastleaze, for a moment
Eastleaze is a suburban area in Wiltshire, situated inland at an elevation of 109 metres, and is located approximately 25.9 miles from the city of Bath. Eastleaze forms part of a larger residential area that includes nearby Westlea, Rivermead, and Toothill. Eastleaze has a population of around 5830 people and is characterised by predominantly terraced housing. Eastleaze is also within commuting distance to London, being around 73.2 miles away.
Eastleaze and Wiltshire: AdBlue drains across the area
As a residential suburb, Eastleaze has the same vans as the surrounding places — Toothill, Rivermead — right across SN postcodes. A postcode starting SN5 7 is the quickest way to tell us where you are.
Whether your car is on a lay-by on the way to Shaw Ridge Linear Park or in a car park in the middle of Eastleaze, it does not need to shift. Our technicians drain the vehicle where it sits. Guessing won't help near Diana Dors, on a border or anywhere awkward to describe; phone and check.
Your situation, in one line
Not run yet: keep it off and ring. Run by now? Pull over, switch off, phone. Petrol in Diesel takes over the remainder whatever it is, across Eastleaze and Wiltshire, on 0333 366 0103.