AdBlue in the Diesel Tank in Eastrop: What Now?
Has the motor run since the AdBlue was put in? This one point settles nearly everything about what comes next. Wherever the car is — Sevenhampton, Eastrop — never start a motor that hasn't run yet. Normally that is emptying and properly cleaning it right there in Eastrop — so leave the ignition and motor off then phone 0333 366 0103. Where your engine has been run, pull in safely straight away, then switch it off. The job is bigger, yet the first step is the same.
Compare your case to a situation from the list below, anywhere across Wiltshire you are.
AdBlue in a diesel on a Eastrop forecourt
You're at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Anywhere around Eastrop, then — Shell, Sainsbury's, or somewhere else nearby.
What it means: this is the ideal spot to find out. Still inside the tank, and nothing drawn onwards: that is where the AdBlue sits.
What to do: don't get back in and fire it up to clear the pump. Get the attendants to help pushing it to a bay, hold on to the bottle, then phone us from there. If it can't be shifted, it can be drained at the pump: the equipment is explosion-proof and fine on a busy forecourt.
At home in Eastrop with AdBlue in your diesel tank
Days had gone by with the warning light on. A bottle bought at the shop, emptied in on the driveway — and it was only by the bin that the cap got a second look. Just off Eastrop is not less likely from anywhere.
Meaning? Provided your vehicle hasn't moved since, it's second to the pump case. Diesel and AdBlue keep separate: the AdBlue drops to the floor of that tank and stays there, however long the night.
Next: the keys in the house, and so no one drives the vehicle anywhere first thing. After that, ring. Your driveway is where it gets drained, whether around Eastrop or Westrop. The pumps are quiet enough to use outside a house after dark.
Eastrop: set off with AdBlue in a diesel?
You filled up, set off, and a mile or two later your motor began to run roughly, smoke, lose power or light up the dashboard. Roundhills Mead, perhaps, or the route towards Oxford — a run of under 25 miles.
The point: the system has pulled AdBlue through already. The injection pump and every injector get it too on a longer trip, after the filter and pipework have had it. It travels further with each extra mile covered and every restart.
Your move: pull up anywhere sensible, then switch your engine off. Eastrop lies under 10 miles from the M4; there, pull off at the first junction instead of pushing on for the services. It won't have cleared, and so there is no point starting it again to check. Roughly what distance had it gone? Say so as you phone.
Hire, lease or company car with AdBlue in the wrong tank
A week ago, it was new to you. Your own motor either has no AdBlue or puts it somewhere different, so nothing warned you the AdBlue cap sits right beside your diesel. Anywhere you happen to be in Wiltshire, every driver could be caught.
The point: exactly as above, divided by whether it ran, only with one added step. Many hire and fleet contracts need the owner's sign-off before repairs.
Sorting it before we turn up is quicker, and so phone the hire company or your fleet manager, and then us. If you are stranded in the car park at Swindon, or by St Michael and All Angels, whilst you wait for an answer, leave your car off.
Not sure it was AdBlue in the diesel tank, Eastrop?
Occasionally the fair answer is "I think so". A slight ammonia-like smell hangs around the filler, the bottle seems too light, and the cap you took off is hard to recall. The gates of Eastrop Infant School in a hurry, say, or someone's driveway out in Swanborough.
Meaning? Drips outside the filler never touch your motor at all. The diesel tank with AdBlue inside is a different story. If there is AdBlue in your tank, starting the car would draw it in, and it would not tell you which either.
What to do: treat it as if it went in. Don't crank it. Call us and describe what you saw; we would rather check a tank that turns out free of AdBlue than drain one that has already been run.
Every AdBlue drain in Eastrop shares these steps
No matter the case, a single opening applies. Three things come once our engineers reach the car — at a forecourt, a drive, a street beside Highworth Methodist Church or the car park outside The Saracen's Head Hotel: the fluid, the quantity, and whether it has run. Those answers determine the work, and you hear the price on the phone, before anybody heads out.
Emptying your tank comes next, then a careful flush — more vital with urea than after petrol, because crystals and corrosion won't go by themselves, however long you wait. Clean diesel is put in once the filter has been cleaned or changed, and your car is then tested. Not started? In that case about half an hour once we are there covers most jobs.
The last step is firing it up. With fresh diesel in, it runs while we make sure it's running properly, and then we head off. Long-term damage is very unusual when it's noticed quickly, and the whole job is done where the vehicle is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Plenty of policies cover misfuelling, and so look at yours as we head over.
About Eastrop
Eastrop is a suburban area in Wiltshire, situated inland at an elevation of 136 metres, with a mix of residential and rural landscapes. Eastrop lies near the towns of Highworth and Westrop, and is within commuting distance of Oxford, which is approximately 20 miles away. Eastrop has a population of around 2879 people, predominantly living in detached houses. Eastrop is also relatively close to major cities, with London being around 68 miles to the east.
Eastrop and Wiltshire: AdBlue drains across the area
Highworth and Redlands have the same teams as Eastrop, a residential suburb, plus other towns over SN postcodes. A postcode starting SN6 7 is the quickest way to tell us where you are.
Whether the vehicle is on a lay-by on the way to The Green or in a car park in the middle of Eastrop, it does not need to shift. The van drains it in place. If you're somewhere hard to describe, near United Reformed Church or close to a boundary, ring and ask rather than guessing.
In one line: your scenario
Motor never started: ring, and leave it switched off. Already run: stop, switch off then call. Either way, Petrol in Diesel takes it from there in Eastrop and anywhere around Wiltshire on 0333 366 0103.