AdBlue in the Diesel Tank in Ebdon: What Now?
What to do about AdBlue in a diesel tank depends on one thing more than any other: whether your motor has run since it was put in. Wherever your car is — Bourton, Ebdon — don't run an engine that has not run yet. Keep nothing on, phone 0333 366 0103, then count on a proper flush after a drain, done right where your vehicle sits around Ebdon. If it has run, stop as soon as it is safe then switch off. It is a larger job, though stage one doesn't change.
Match your case to a situation from the list below, anywhere around Somerset you are.
At the petrol pump in Ebdon: AdBlue in a diesel
Picture it: standing by the petrol pump, gripping the nozzle, you spot the filler you opened wasn't the correct one. It could be the Sainsbury's, or perhaps the Esso, or a different forecourt around Ebdon.
In short: no better place exists to discover it. No pump has drawn it in, so the AdBlue sits only in your tank.
Clearing the pump is no reason to run it — and so don't get back in. Get the attendants to help rolling it into a space, save the receipt, then ring us from there. The equipment is explosion-proof and safe on a live forecourt, and so a car that can't be pushed clear gets cleared right at the petrol pump.
Ebdon, at home: AdBlue in your diesel tank
For days the dash had been nagging you. A bottle bought at the shop, tipped in at the drive — and it's just at the bin that the cap caught a second look. It occurs on driveways just off Ebdon Road as frequently as anywhere.
Meaning? Provided the vehicle has not been driven since, it is second to the forecourt case. As it is unable to mix, AdBlue drops low in that tank and waits. One night parked changes nothing.
Next: stop an early move by keeping the keys indoors, then phone us. Our technicians drain the vehicle on your drive, whether that is around Ebdon or out in Wick St Lawrence. Late-night drains outside a house are no problem: the pumps are low-noise.
On the road in Ebdon with AdBlue in a diesel
A short way after filling up, the engine started playing up: rough running, smoke, lost power, warnings on the dash. Possibly it was on Ebdon Lane, possibly on the way out towards Cardiff, under 15 miles away.
Put simply: the AdBlue has been sucked through the system. Past the fuel filter, along the pipework, and — the more the distance — on into the injection pump and each injector. Each mile and each restart takes it further.
Next: pick a safe place, pull in, and turn the motor off. Leave at the next junction — not the services beyond — if you're on the M5, under 3 miles from Ebdon. Starting it again to check achieves nothing — AdBlue doesn't clear itself. About what distance did it gone? Say so as you call.
AdBlue in the wrong tank: hire, lease and company cars
You have only driven this car a week. The AdBlue filler is right next to the diesel filler, which you didn't know, since your own car either has no AdBlue or keeps it somewhere else. Throughout Somerset, nobody is safe from it.
The upshot: exactly as above, divided by whether it ran, but with an added step. Many hire and company contracts want the owner to approve work on the car.
Next: phone the rental company or your fleet manager first, then us — settling it before our arrival is faster. If you're stuck in the car park outside Worle, or by St Lawrence, whilst you wait for an answer, leave your car off.
Ebdon: unsure if it was AdBlue in the diesel tank?
At times the fair answer is "I think so". Lighter, that bottle; a trace of ammonia round the filler; a hazy recollection of which cap. Sound familiar? A rushed stop by the gates of Castle Batch Primary School Academy, or a visit to a friend in St Georges: either fits.
Meaning? Drips outside the inlet don't reach your engine at all. The diesel tank with AdBlue in it is a different matter. Any AdBlue in that tank would be drawn in by firing up your car, and the start would not settle which it is in any case.
Next: assume it got in, and leave your engine off. Checking a tank that proves clean is better than emptying one once it has been run — so phone and describe to us what you noticed.
The common ground in every Ebdon AdBlue drain
Whichever scenario you are in, the job starts the same way. Anywhere the vehicle stands — The Ebdon Arms's car park, a street beside Worle Baptist Church, a driveway, a filling station — our van gets there and we ask for the liquid, the quantity, and whether the engine has been run. Those replies settle this work, and you hear our price on the phone, before anybody sets off.
Draining the tank comes next, followed by a careful flush — more vital after urea than after petrol, since crystals and corrosion will not go on their own, however long you wait. Next comes the fuel filter — cleaned, or swapped when necessary — followed by clean diesel, and a test of the car. If the engine has not run, most jobs take about half an hour once we're there.
The last step is firing it up. With fresh diesel in, it runs while we confirm it's running properly, and then we go. Our engineers do the whole job where the vehicle is, and permanent damage is very uncommon when it has been spotted soon. For your insurer: the engineer's report and the VAT invoice. For you: payment on the day, nothing in advance. Plenty of insurance policies include misfuelling cover, so it is worth checking yours while we are on the way.
About Ebdon itself
Ebdon is a small suburban area located on the coast of Somerset, with an elevation of around 7 metres above sea level. Ebdon sits near the towns of Wick St Lawrence and Worle, and is close to the villages of Icelton. Ebdon has a population of approximately 1393 people, predominantly living in detached housing.
AdBlue drains around Ebdon, and across Somerset too
Being a residential suburb, Ebdon shares its vans with the nearby towns — Worle, Icelton — all the way through BS postcodes. Your whereabouts is quickest from a postcode beginning BS22 7.
Whether your car is on a lay-by on the way to Castle Batch or in a car park in the middle of Ebdon, it doesn't need to move. The van empties it in place. Awkward to pin down? Close to Castle Batch Community Centre or a county line? Asking beats guessing, and so ring.
Your scenario, in one line
Not run yet: keep it off then ring. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there around Ebdon and anywhere across Somerset on 0333 366 0103.