AdBlue in the Diesel Tank in Egloshayle: What Now?
Has your engine run since the AdBlue got in? That one point settles nearly everything about what comes next. Not started yet? Then keep the car that way, wherever your vehicle sits — Egloshayle or Sladesbridge. Leave the engine and your ignition off then phone 0333 366 0103; it's generally a drain and a thorough flush, done where your car is in Egloshayle. If it's run, stop as soon as it is safe and switch off. It is a bigger job, yet stage one doesn't change.
Further down: the situations our technicians meet, wherever in Cornwall. Pick the one that fits.
At the pump around Egloshayle: AdBlue in a diesel
The cap you unscrewed was the wrong one — and you just notice it as you're stood at the pump, bottle or the nozzle in your hand. Anywhere in Egloshayle, then — Tesco, BP, or somewhere else close by.
What it means: this is the best place to find out. Only the tank holds AdBlue; not one component past it has taken it in.
Your move: keep out of the driver's seat, even if the queue needs clearing. Ring us from the forecourt once the vehicle sits in a space — the attendants will lend a hand to roll it — then keep the bottle. Emptying it there at the petrol pump is possible when it cannot be shifted, since the equipment is explosion-proof.
Egloshayle, at home: AdBlue in your diesel tank
On your dash, a warning had been lit all week. A bottle from the garage, tipped in at the drive — and it was only by the recycling that the cap got your eye. Drives near Tower Hill get it as much as any other street.
The point: zero miles since makes this nearly equal to spotting it at the pump. AdBlue doesn't mix with diesel; it sinks to the bottom of the tank and waits there. Overnight doesn't change that.
What to do: leave your keys inside the house so no one moves the car in the morning. Then call. Your drive is where it gets drained, whether in Egloshayle or Trenant. The pumps are quiet enough to use outside a house at night.
AdBlue in a diesel and already driving in Egloshayle?
You filled up, set off, and a mile or two later the engine began to run roughly, smoke, lose power or light up the dashboard. Higher Lane, perhaps, or the way to Truro — a run of under 25 miles.
What it means: your fuel system has sucked the AdBlue in. The high-pressure pump and every injector see it as well on a longer run, once your filter and lines have had it. Each mile and each restart takes it further.
Do this: pull up somewhere sensible, then turn your engine off. Leave at the next junction — not the services further along — if you are on the M5, over 50 miles from Egloshayle. Do not restart the vehicle to see if it has cleared; it will not have. Let us know the mileage driven when you ring.
AdBlue in the wrong tank of a hire, lease or company car
You've just had the car a week. On your own vehicle, AdBlue is absent or elsewhere. On this one, the inlet is just by your diesel inlet — a surprise to you. It can happen to anyone, anywhere around Cornwall.
What it means: the same as the situations above, depending on whether it has run, with one more stage. Plenty of hire and company contracts want the owner to approve work on the vehicle.
What to do: ring the hire firm or your fleet manager first, then us. That's quicker settled before our engineers get there than after. Leave the vehicle off as the reply comes, even if you're parked outside Roche or near Egloshayle Church, St Petroc.
Egloshayle: unsure if it was AdBlue in the diesel tank?
Sometimes the honest answer is "I think so". A slight ammonia smell lingers near your filler, the bottle seems too light, and which cap came off is a blur. Possibly it happened in a hurry at the school gates at Wadebridge Primary Academy, or on a friend's drive in Tredannick.
The upshot: your engine is not hurt by a little AdBlue spilled on the filler. In the diesel tank, however, AdBlue harms it. Any AdBlue in your tank would be sucked in by firing up the car, and the start wouldn't settle which it is in any case.
Your move: behave as if it did, and don't start your engine. Checking a tank that turns out free of AdBlue is better than draining one once it's been run — so phone and describe to us what you noticed.
What every AdBlue drain around Egloshayle has in common
Every case gets the same opening to the job. We come to your car, whether it is on a forecourt, a drive, the car park at The Ship Inn or a side street near Wadebridge Library, and ask three things: what got in, roughly how much, and whether the engine has been run. Your price comes over the phone, before a van leaves, and those answers shape the work.
Then your tank is emptied and your system purged thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it doesn't rinse out on its own. Finally are the fuel filter, cleaned or replaced if necessary; fresh diesel; and a check of your vehicle. Not started? Then roughly half an hour on site is most jobs.
Starting the car comes at the end. With clean diesel in, it runs while we check it's running correctly, and then we head off. If it is spotted early, the car very rarely has permanent damage, and the entire job takes place where it is. Nothing is taken upfront, settlement happens on the day, and you receive what the insurer wants: an engineer report plus a VAT invoice. Many insurance policies include misfuelling, so check yours as we head over.
About Egloshayle, briefly
Egloshayle is a small village in Cornwall, situated near the coast and close to the towns of Wadebridge and Trenant. Egloshayle sits at a relatively low elevation of 26 metres, looking out towards the Atlantic Ocean. Egloshayle has a mix of housing types, but semi-detached homes are particularly common in the village. Egloshayle is located approximately 20 miles from the city of Truro, the administrative centre of Cornwall.
AdBlue drains round Egloshayle and across Cornwall
As a coastal village, Egloshayle has the same vans as the surrounding places — Wadebridge, Clapper — right through PL postcodes. The location comes clearest from a postcode beginning PL27 6.
Centre of Egloshayle or a lay-by near Lane Wood: either way it sits, the vehicle never needs to move an inch for the drain. The drain happens right there. Ring and check rather than guess when you're by Wadebridge Leisure Centre, near a border, or somewhere tricky to explain.
Your scenario, summed up
Unstarted? Keep it that way and phone. Run already: stop, switch down, phone 0333 366 0103. Petrol in Diesel handles the rest, within Egloshayle or wherever in Cornwall.