Erlestoke: AdBlue in the Diesel Tank? Find Your Situation
What to do about AdBlue in a diesel tank depends on one thing more than any other: if the engine has been run since it was put in. If it hasn't, keep it that way, whether your car is in Erlestoke itself or out in Little Cheverell. Normally that is emptying and thoroughly flushing it on the spot in Erlestoke — and so keep the ignition and motor off then call 0333 366 0103. Pull over the moment you safely can then switch off, if it has been run. The job is bigger, yet the first step is the same.
Further down: the situations our engineers meet, anywhere in Wiltshire. Choose yours.
Erlestoke forecourt: AdBlue in a diesel at the pump
Imagine it: standing by the pump, holding the bottle, you realise the filler you took off wasn't the correct one. Perhaps you're at the Murco, possibly at the another forecourt nearby, perhaps somewhere else in Erlestoke.
What it means: this is the ideal location to find out. Only your tank holds AdBlue; not one component past it has taken any in.
Clearing the pump is no reason to run it — and so do not get back in. Ring us from the forecourt once the vehicle is in a bay — the attendants will help push it — then save the bottle. The equipment is explosion-proof and fine on a live forecourt, so a vehicle that can't be pushed clear is emptied where it is at the pump.
At home around Erlestoke with AdBlue in your diesel tank
On the dash, a warning had shown for days. A bottle from the shop, tipped in at the drive — and it was just by the recycling that the cap caught your eye. Just off High Street is no less likely from any other place.
What it means: if you have not driven since, this is almost as good as the forecourt. Diesel and AdBlue keep apart: the AdBlue settles to the floor of that tank and stays put, however long it waits.
Put the keys in the house tonight — otherwise someone may take it off at breakfast — then call us. Your driveway is where it gets drained, be it in Erlestoke or Coulston. The pumps are quiet enough to use outside a house at night.
Erlestoke: drove off with AdBlue in a diesel?
Lumpy running, smoke, falling power or a glowing dashboard arrived a short way beyond the top-up. Possibly it was on B3098, maybe on the way out towards Bath, under 15 miles away.
The upshot: the system has drawn AdBlue through by now. It's been through the fuel filter and the fuel lines and, the further you went, into the high-pressure pump and the fuel injectors. Each mile and each restart takes it further.
Your move: pull up anywhere safe, then switch the engine off. Leave at the next junction — not the services further along — if you're on the M4, under 25 miles from Erlestoke. It won't have cleared, and so there's no point restarting to find out. Ring us and say how far you travelled.
AdBlue in the wrong tank: hire, lease and company vehicles
A week back, the car was unknown to you. Your own vehicle either does without AdBlue or keeps it somewhere different, so no one told you the AdBlue inlet sits just next to your diesel. Wherever you happen to be in Wiltshire, every motorist could slip up.
What it means: the same as the scenarios above, depending on whether it has run, with one more stage. Many rental and fleet contracts require the owner's approval before work.
Your move: rental firm or fleet manager first, us next, because settling it early saves time. Hanging on for a reply at the car park at Westbury, or near Holy Saviour? Keep your car off throughout.
Unsure about AdBlue in the diesel tank in Erlestoke?
"I think so" is often the most honest as it gets. Too light, that bottle; a trace of ammonia near your filler; a hazy recollection of the cap. Sound familiar? Maybe it happened in a hurry at the school gates at The Holy Trinity Church of England Primary Academy, or on a friend's drive in Marston.
In short: spillage round the filler does your motor unharmed. AdBlue inside the diesel tank does. Turning on the vehicle cannot tell you which, and if there is AdBlue in that tank it will suck it in.
Next: act as though it went in, and leave your motor off. Checking a tank that proves free of AdBlue beats emptying one after it's been run — so ring and describe to us what you noticed.
The common ground in every Erlestoke AdBlue drain
Whichever scenario you are in, the job starts the same way. Our engineers come to your car, whether it is on a forecourt, a drive, the car park at George & Dragon or a side street close to St. Thomas of Canterbury, and ask three things: what went in, roughly how much, and whether your motor has run. Answers set the job; the price comes on the call whilst no one has left yet.
A thorough flush comes after the drain. With petrol it's routine; with AdBlue it is crucial, because deposits form and some metals are attacked, and none of that rinses away unaided. The filter is flushed, or replaced where it needs to be; clean diesel goes in; and the vehicle is tested. If your engine has not run, most jobs take about half an hour once we're there.
The final step is starting the car. Our engineers make sure it runs smoothly on new diesel before we go. Permanent damage is very rare when it's noticed early, and the whole job is done where the vehicle is. Nothing is taken upfront, payment happens on the day, and you get what the insurer asks for: an engineer report and a VAT invoice. Plenty of insurance policies include misfuelling cover, so it is worth checking yours while we are on the way.
About Erlestoke and where it is
Erlestoke is a small village in Wiltshire, situated inland at an elevation of around 85 metres, with detached housing being the predominant type of accommodation. Erlestoke lies near the villages of Coulston, Townsend, and Great Cheverell, and is approximately 14.9 miles from the city of Bath. Erlestoke has a population of around 519 people and is located about 84.4 miles west of London. Erlestoke remains a quiet rural community with a strong sense of local identity.
Erlestoke and Wiltshire: AdBlue drains across the area
Erlestoke is a rural village, and the same teams that cover it work the places near it too, Townsend and Great Cheverell among them, across the SN postcode area. Giving us your SN10 5 postcode finds you quickest of all.
Centre of Erlestoke or a layby near Erlestoke and Coulston Cricket Club: wherever it is, the vehicle never needs to shift at all for us. Our technicians drain it where it sits. Ring and ask instead of guessing if you are by Coulston Village Hall, on a border, or anywhere awkward to pin down.
Your scenario, in one line
Not run yet: keep the car off and call. Whatever line fits, Petrol in Diesel handles the rest on 0333 366 0103, throughout Wiltshire and in Erlestoke — once you stop, turn off then ring, if it's run.