Errol: AdBlue in the Diesel Tank? Find Your Situation
One thing matters above all once AdBlue is in a diesel tank, and that is whether your engine has run since. Not run yet? Then keep it like that, wherever the car is — Errol or Westown. Usually this means emptying and thoroughly rinsing it right there around Errol — and so keep your ignition and engine off then call 0333 366 0103. Already run? Stop once you safely can, then switch everything off. A larger job, yes, but the identical opening move.
Wherever around Perth and Kinross it happened, one of the situations below fits yours.
Errol forecourt: AdBlue in a diesel at the pump
The cap you unscrewed was the wrong one — and you just spot it as you are standing at the petrol pump, bottle or the nozzle in your hand. Somewhere in Errol, then — Shell, Gulf, or anywhere else nearby.
Meaning? Finding out here is the best it can be. Still inside that tank, and no fuel pulled through: that is where the AdBlue is.
Clearing the petrol pump is no excuse to start it — and so do not get back in. Three jobs: a push into a bay with the attendants assisting, the receipt saved, and a call to us from the forecourt. Stuck beside the petrol pump? Our explosion-proof equipment makes a live forecourt safe, so we can drain the car in place.
Errol, at home: AdBlue in the diesel tank
On your dash, a warning had shown all week. Only by the recycling, the empty container in your hand, did you look back at the cap you had opened at the driveway. Homes just off Church Avenue are hit as much as anywhere else.
Meaning? As long as the car hasn't been driven since, it is close to the pump case. AdBlue doesn't mix with diesel; it sinks to the bottom of the tank and waits there. Overnight does not change that.
Next: stop an early-morning drive by putting your keys indoors, then phone us. Our engineers drain the car on your driveway, whether that's around Errol or out in Grange. Even at night, our pumps are quiet enough for a driveway.
Drove off with AdBlue in a diesel around Errol?
A short way after filling up, the engine started playing up: roughness, smoke, less power, warnings on the dash. Maybe it was on Church Lane, possibly on the way out towards Perth, under 10 miles away.
What it means: the fuel system has sucked the AdBlue in. Mileage sets how deep it gets: filter and lines first, then the high-pressure pump and each injector. Each mile and each restart takes it further.
Next: pick a sensible place, stop, then turn your motor off. Errol sits under 10 miles from the M90; on it, come off at the next junction instead of pressing on for the services. Do not restart it to see if it has cleared; it will not have. Roughly what distance had it go? Say so as you call.
AdBlue in the wrong tank: hire, lease and company vehicles
It's a motor you have had for a week. Your own vehicle either does without AdBlue or puts it elsewhere, and so no one warned you the AdBlue cap was just beside the diesel. Wherever you are in Perth and Kinross, every driver could be caught.
Put simply: one extra step on top of the situations above, and those depend on whether it's run. Many hire and fleet contracts need the owner's sign-off for work.
What to do: ring the hire firm or your fleet manager first, then us. That is faster settled before our engineers arrive than after. Keep it switched off while the reply arrives, even if you're parked outside Invergowrie or near Errol Russian Airmen Memorial.
Errol: unsure if it was AdBlue in your diesel tank?
"I think so" is sometimes the most honest as it gets. The bottle is lighter than it should be, there's a faint smell of ammonia round your filler, and you cannot remember which cap you took off. Maybe at a friend's drive in Elm Mews, or rushing by the local primary school at the school run.
In short: a spill near your filler does the motor no harm. In the diesel tank, however, AdBlue harms it. You cannot tell which by turning the ignition, and doing so would pull in any AdBlue that is in the tank.
Take it that it was put in, and never start the engine. Describe what you noticed on your phone. A clear tank looked at is a happier outcome than an already-run one drained.
The common ground in each Errol AdBlue drain
Whatever the case, a single opening applies. Anywhere the vehicle is — the pub in the village's car park, a road by Errol Church (Cathedral of the Carse), a driveway, a forecourt — the van arrives and asks about the liquid, the amount, plus whether the engine has been run. Those answers settle this work, and you hear our price on the phone, before anyone sets off.
Then the tank is drained and your system rinsed thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. Then comes the fuel filter — cleaned, or replaced when needed — then fresh diesel, and a test of your car. Never started? In that case roughly half an hour on site is most jobs.
We start the engine at the end. Before we leave, it's tested to confirm it runs correctly on clean diesel. If it's caught quickly, the vehicle very seldom has long-term damage, and the whole job takes place where it is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Worth remembering: lots of insurers offer misfuelling cover, and so a quick look at your policy while we travel pays.
About Errol
Errol is a coastal village in Perth and Kinross, situated near the Firth of Tay at an elevation of 36 metres. Errol lies approximately 8.7 miles from Perth and is surrounded by nearby places such as Grange and Leetown. Errol has a population of around 1504 people and predominantly features detached housing. Errol is located in a scenic area, with the city of Perth and its amenities within easy reach.
Errol and Perth and Kinross: AdBlue drains across the area
Throughout PH postcodes, the teams serving Errol — a coastal village — reach surrounding places as well, Grange Park and Leetown included. A postcode starting PH2 7 is the quickest way to tell us where you are.
Whether the vehicle is on a lay-by on the way to Errol Public Park or in a car park in the middle of Errol, it does not need to move. Our engineers drain the vehicle where it is. Awkward to pin down? Close to Errol Community Centre or a county line? Checking beats assuming, and so ring.
Your scenario, in one line
Motor never started: phone, leaving it alone. Run already: stop, switch down, phone 0333 366 0103. Petrol in Diesel takes over the remainder, within Errol or anywhere across Perth and Kinross.