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Petrol in Diesel

0333 366 0103

Fairlands: AdBlue in the Diesel Tank? Find Your Situation

Has your motor turned over since the AdBlue went in? This single point decides almost everything else from here. If it has not, keep it that way, whether the vehicle is around Fairlands itself or out in Worplesdon. Switch nothing on, call 0333 366 0103, and expect a proper flush after a drain, carried out just where your car stands in Fairlands. Already run? Pull over once you safely can, then turn it off. A larger job, then, yet the same first move.

Find the scenario below that matches yours, wherever around Surrey it happened.

Call 0333 366 0103

At the petrol pump in Fairlands: AdBlue in a diesel

You are at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Possibly you're at the Shell, possibly at the Esso, maybe somewhere else in Fairlands.

The upshot: of all places to notice, the forecourt is the best. No pump has drawn it through, so the AdBlue stays just in that tank.

Clearing the petrol pump is no reason to start it — so do not get back in. Phone us from the forecourt after the vehicle sits in a bay — the attendants will help roll it — then keep the receipt. If it can't be shifted, it can be emptied at the pump: the equipment is explosion-proof and fine on a working forecourt.

AdBlue in the diesel tank on a Fairlands drive?

On the dash, a warning had been lit for days. Only by the recycling, the empty container in hand, did you glance back at the cap you had used at the drive. Houses just off Kiln Meadows are hit as often as everywhere else.

The upshot: no miles since makes it almost as good to finding it at the petrol pump. Diesel and AdBlue stay separate: the AdBlue settles to the floor of the tank and remains put, no matter how long it waits.

What to do: leave your keys inside the house so no one moves your car in the morning. Then ring. In Littlefield Common or right here around Fairlands, the draining is done on your driveway. The pumps are quiet enough to use outside a house after dark.

AdBlue drain on a forecourt in Fairlands

AdBlue in a diesel and already driving in Fairlands?

A short way beyond filling up, your engine started misbehaving: rough running, smoke, less power, warnings on your dash. St. Michael's Avenue, say, or the way towards Westminster — a trip of under 50 miles.

Put simply: the AdBlue has been sucked through the system. It's been through the fuel filter and the fuel lines and, the further you went, into the high-pressure fuel pump and the injectors. More driving, more starts: deeper it goes.

Stop safely — that is the next step — then turn everything off. On the M3, under 10 miles from Fairlands, that means the next exit, not the services further on. Starting it again to check gets nothing — AdBlue never clears itself. Ring us and say how far you went.

AdBlue in the wrong tank of a hire, lease or company car

You've had this vehicle hardly a week. The AdBlue filler is right alongside the diesel filler, which you didn't know, since your own car either has no AdBlue or keeps it somewhere else. Anywhere you happen to be around Surrey, every driver could be caught.

Meaning? Whatever case above applies here — run or not — plus one further step. Any work on your car often needs the owner's go-ahead under hire or company agreements.

Sorting it before the van arrives is faster, so ring the rental company or your fleet manager, and then us. Leave the car switched off as the reply arrives, even if you're parked outside Worplesdon or near Fairlands Community Centre.

Not sure it was AdBlue in the diesel tank, Fairlands?

Honestly, the only answer may be that you think so. Too light, the bottle; a trace of ammonia near your filler; a hazy recollection of which cap. Sound familiar? Possibly it happened in a hurry at the school gates at Worplesdon Primary School, or on a friend's drive in Stoughton.

Meaning? Spills around the inlet never reach your motor at all. A diesel tank with AdBlue inside is a different story. If there is AdBlue in your tank, starting the car will pull it in, and it wouldn't tell you which either.

Assume it was put in, and never turn the key. Describe what you saw on the phone. A clear tank looked at is a better outcome than an already-run one drained.

Each AdBlue drain in Fairlands shares these stages

Whatever the case, one start applies. Wherever your car stands — The White Lyon's car park, a road beside St Mary's Church, Worplesdon, a drive, a filling station — the van gets there and asks about the liquid, the quantity, and if the engine has been run. Over the phone, ahead of dispatch, you are told our quote, and those answers decide the work too.

Emptying your tank comes next, then a careful flush — more vital after urea than after petrol, since crystals and corrosion will not clear on their own, no matter how long you wait. Last come your filter, cleaned or renewed as needed; fresh diesel; and a test of your vehicle. The majority of unstarted cars are a half-hour visit from the moment our technicians arrive.

Our engineers start it at the end. With clean diesel in, it runs while we check it is running properly, and then we leave. Our engineers do the entire job where your car is, and lasting damage is very uncommon if it has been noticed soon. Paying is that day, never upfront. For your insurer, you get a VAT invoice and a written report from the engineer. It is worth remembering: lots of insurers include misfuelling cover, and so a quick look at your policy while you wait pays.

About Fairlands

Fairlands is a village in Surrey, situated inland at an elevation of 41 metres, and is located approximately 27 miles from London. Fairlands is characterized by its semi-detached housing and is near to other local places such as Littlefield Common and Wood Street Village. Fairlands has a population of around 1119 residents and is close to the nearby city of Westminster. Fairlands remains a residential community with a mix of local amenities and rural surroundings.

AdBlue drains across Surrey, Fairlands included

Rydeshill and Wood Street Village have the same vans as Fairlands, a rural village, plus other places throughout GU postcodes. A postcode starting GU3 3 is the quickest way to tell us where you are.

No moving is required, be it stopped centrally in Fairlands or in a layby en route to Littlefield Common, and so keep it put. The van empties it in place. Tricky to pin down? Close to Site of Roman Villa or a county line? Asking beats guessing, and so phone.

Your scenario, in one line

Engine never started: phone, and leave it switched off. Run already: stop, power down, ring 0333 366 0103. Petrol in Diesel takes over the rest, within Fairlands or wherever in Surrey.

Call 0333 366 0103