Felthamhill: AdBlue in the Diesel Tank? Find Your Situation
Has the motor turned over since the AdBlue got in? This single question decides almost everything else from here. Out in Sunbury-on-Thames or right in Felthamhill, an unrun motor should stay that way. Ring 0333 366 0103 with the key and motor still off. Across Felthamhill, such a case is generally emptied and flushed where it stands. Where your motor has run, stop safely first, then switch the vehicle off. The job is bigger, but the first stage is the same.
Wherever across Surrey it took place, one of the situations below fits yours.
At the pump around Felthamhill: AdBlue in a diesel
The cap you opened was the wrong one — and you only spot it as you are stood at the petrol pump, bottle or nozzle in your hand. Maybe you're at the Tesco, perhaps at the Valero, perhaps somewhere else around Felthamhill.
In short: no better spot exists to spot it. No pump has pulled it through, and so the AdBlue sits just in that tank.
Freeing the pump is no excuse to start it — and so don't get back in. Ask the staff to help you push the vehicle into a parking spot, keep the receipt or the bottle, and phone us from the forecourt. Emptying it right at the pump is possible when it cannot be moved, because the equipment is explosion-proof.
At home around Felthamhill with AdBlue in your diesel tank
The warning light had been on for days. Bought a container, poured it in outside the house, recycled the empty — and at that point looked at the cap again, after the fact. Houses just off King's Avenue are hit as much as anywhere else.
The upshot: zero driving since leaves this almost as good to spotting it at the petrol pump. AdBlue does not mix with diesel; it sinks to the bottom of that tank and waits there. Overnight does not change that.
Next: stop any early-morning move by keeping your keys indoors, then phone us. We drain the car on your drive, whether that is in Felthamhill or out in Ashford Common. Night-time clears outside a house are fine: the pumps are quiet.
On the road around Felthamhill with AdBlue in a diesel
You filled up, set off, and a mile or two later your engine began to run unevenly, smoke, lose power or light up the dashboard. Perhaps it was on Groveley Road, possibly on the way out towards Westminster, under 15 miles away.
In short: the AdBlue has been pulled into the fuel system. The injection pump and each injector see it too on a longer run, after the fuel filter and lines have had it. More miles, more restarts: further it travels.
Your move: stop anywhere sensible, then turn the motor off. Leave by the next junction — not the services beyond — if you're on the M3, under a mile from Felthamhill. Don't restart the vehicle to see if it has cleared; it will not have. Call, and say what distance the vehicle was driven.
Hire, lease or company car with AdBlue in the wrong tank
You have had the car barely a week. Your own motor either does without AdBlue or keeps it somewhere different, and so no one told you the AdBlue cap sits right beside your diesel. Throughout Surrey, nobody is safe from it.
The point: just as above, split by if it ran, but with one added step. Many rental and company agreements need the owner's approval before repairs.
Next: ring the hire company or your fleet manager first, and then us — sorting it before we arrive is quicker. Leave the vehicle switched off as the reply comes, whether you're waiting outside Kempton Park or close to Sunbury Youth Centre.
AdBlue in the diesel tank? Not sure, around Felthamhill
At times, "I think so" is the most anyone can honestly say. Which cap came off, you can't recall; but the bottle weighs less than it ought to, and ammonia hangs by your filler. The gates of Kenyngton Manor Primary School in a rush, perhaps, or someone's driveway out in Kempton Park.
The point: the engine is not hurt by some AdBlue splashed on the outside. Inside the diesel tank, however, AdBlue harms it. If there is AdBlue in that tank, firing up the vehicle would pull it in, and it wouldn't tell you which either.
Take it that it went in, and never start the engine. Ring with what you saw: we would sooner confirm a clean tank than drain one after the motor has run.
What every AdBlue drain in Felthamhill has in common
Each situation gets the same opening to the job. Wherever the car stands — The Running Horse's car park, a street beside 2nd Sunbury Guides, a drive, a forecourt — our van arrives and we ask about the liquid, the amount, and if the motor has been run. Answers shape the work; the price comes by phone whilst nobody has left yet.
Draining your tank comes first, followed by a careful flush — more important after urea than with petrol, because crystals and corrosion won't go on their own, however long it sits. Finally come the fuel filter, flushed or renewed if necessary; fresh diesel; and a check of the car. If your motor hasn't run, the majority of jobs take about half an hour once we are there.
Our technicians fire it up last. With clean diesel in, it runs while we check it's running correctly, and then we head off. Long-term damage is very uncommon when it's caught soon, and the entire job is done where your car is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Worth knowing: many insurers offer misfuelling cover, so a quick look at your documents as you wait is worthwhile.
About Felthamhill itself
Felthamhill is a suburban area in Surrey, situated on the riverside with an elevation of around 14 metres. Felthamhill lies close to Ashford Common and Sunbury Common, and is characterized by its semi-detached housing stock. Felthamhill is located near Lower Feltham and is part of the wider suburban landscape surrounding London. Felthamhill has a population of approximately 6280 residents.
AdBlue drains about Felthamhill and across Surrey
Felthamhill is a residential suburb, and the same vans that cover it work the towns near it too, Sunbury Common and Lower Feltham among them, across the TW postcode area. A postcode starting TW16 7 is the quickest way to tell us where you are.
Centre of Felthamhill or a layby towards King George’s Fields: wherever it is, your car never needs to shift at all for the drain. Where it sits, that's where it is cleared. Awkward to explain? Close to St Saviour or a border? Checking beats guessing, and so ring.
The one-line version
If it hasn't started, phone and leave it that way. Run by now? Pull over, switch off, phone. Petrol in Diesel takes over the remainder whichever it is, in Felthamhill and Surrey, on 0333 366 0103.