What Now? AdBlue in the Diesel Tank in Finberry
What to do about AdBlue in a diesel tank comes down to one thing more than any other: if your motor has run since it went in. If it hasn't, keep it that way, whether the car is in Finberry itself or out in Sevington. Usually that means draining and thoroughly purging it right there in Finberry — so keep your ignition and engine off and ring 0333 366 0103. Already started? Stop once safe, then turn it off. A bigger job, yes, but the identical opening step.
Below: the situations our engineers meet, anywhere across Kent. Pick the one that fits.
At the pump around Finberry: AdBlue in a diesel
You are at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Anywhere around Finberry, then — Tesco, BP, or anywhere else nearby.
In short: there is no better spot exists to spot it. The AdBlue is inside the tank and nowhere else. Nothing has pulled it in.
What to do: do not get back in and fire it up to clear the pump. A few jobs: a push into a bay with the staff assisting, the receipt saved, and a ring to us from the forecourt. Draining it there at the petrol pump is fine if it can't be shifted, because the equipment is explosion-proof.
AdBlue in your diesel tank on a Finberry drive?
On your dash, a reminder had been lit all week. Bought a bottle, tipped it in at home, recycled the empty — and at that point checked the cap a second time, too late. It happens on driveways just off Starling Drive as regularly as anywhere.
Meaning? Provided the vehicle hasn't moved since, it is second to the forecourt case. As it is reluctant to mix, AdBlue drops to the base inside the tank and stays. A night parked changes nothing.
Your move: the keys in the house, and so nobody takes the vehicle off at breakfast. After that, phone. Cheesemans Green or Finberry: whichever your drive sits, that is where it gets emptied. Even at night, our pumps are quiet enough for a residential street.
Set off with AdBlue in a diesel around Finberry?
Filled up, pulled away, and before long your engine was running unevenly, blowing smoke, down on power, or flashing up the dash. Goldfinch Drive, say, or the route to Canterbury — a trip of under 15 miles.
What it means: the system has drawn the AdBlue in. Distance decides how deep it gets: filter and pipework first, then the injection pump and each injector. Each mile and each restart takes it further.
Stop somewhere safe — that is the next step — then turn everything off. Leave by the next junction — not the services beyond — if you're on the M20, under 3 miles from Finberry. Don't restart the car to see if it has cleared; it will not have. Ring us and say how far you drove.
Hire, lease or company car with AdBlue in the wrong tank
You've had the vehicle hardly a week. The AdBlue filler is right beside the diesel filler, which you didn't know, since your own car either has no AdBlue or keeps it somewhere else. Anyone, anywhere around Kent, could do it.
Put simply: an extra stage on top of the cases above, which depend on if it's run. Many hire and company agreements want the owner to approve work on the car.
Do this: rental firm or fleet manager first, us second, because sorting it early cuts time. Hanging on for an answer at the car park at Ashford International, or beside TK Maxx? Leave your car off throughout.
AdBlue in the diesel tank? Not sure, in Finberry
At times the honest answer is "I think so". A faint ammonia smell lingers near the filler, the bottle feels too light, and which cap came off is a blur. Maybe at a friend's drive in Bliby, or in a rush by Finberry Primary School on the school run.
The upshot: the motor isn't hurt by a little AdBlue spilled on the outside. Once it's inside your diesel tank, though, that changes. Turning on the vehicle will not tell you which, and if there is AdBlue in that tank it would pull it in.
Next: act as though it got in, and leave the motor off. Checking a tank that turns out clean is better than draining one after it's been run — so phone then tell us what you saw.
The common ground in each Finberry AdBlue drain
Each situation has the same start to the job. Forecourt, driveway, the pub in the village's car park or a road beside St Mary — the van reaches the vehicle, and three questions follow: what liquid, what quantity, and whether it ran. The price is given over the phone, before a van leaves, and those replies set the job.
A thorough flush comes after this drain. With petrol it is routine; with AdBlue it is crucial, because crystals form and some metals corrode, and none of it washes out unaided. Next comes the fuel filter — flushed, or swapped when necessary — followed by clean diesel, and a test of the car. If your motor has not run, the majority of jobs take about half an hour once we are there.
The final step is starting the car. Our technicians make sure it runs smoothly on fresh diesel before we leave. If it is caught early, the vehicle very rarely has long-term damage, and the entire job takes place where it is. Paying is that day, never in advance. For the insurer, there is a VAT invoice and a report from the engineer. Plenty of policies include misfuelling, so look at yours as we head over.
About Finberry and where it is
Finberry is a village in Kent, situated on the banks of the River Stour at an elevation of around 46 metres. Finberry lies near the villages of Cheesemans Green, South Willesborough, and South Stour, and is approximately 13.7 miles from Canterbury. Finberry has a population of around 1016 people, predominantly living in semi-detached housing. Finberry is also within commuting distance of London, being around 51.6 miles from the capital.
AdBlue drains about Finberry and across Kent
South Willesborough and South Stour get the identical teams as Finberry, a village, plus further towns throughout TN postcodes. The location is quickest from a postcode that starts TN25 7.
Centre of Finberry or a lay-by near Captains Wood: either way it sits, your car doesn't need to move an inch for us. We drain the vehicle where it sits. Assuming won't help beside The Swan Centre, close to a county line or somewhere awkward to describe; phone and check.
Your situation, summed up
Motor never started: ring, leaving it switched off. Started by now? Pull over, turn off, phone. Petrol in Diesel takes over the remainder whatever case, in Finberry and Kent, on 0333 366 0103.