AdBlue in the Diesel Tank in Fordwich: What Now?
All of that hinges on a single fact: if your engine has been run since the AdBlue was added — far more than anything else. Not started so far? Then keep the vehicle that way, wherever the car is — Fordwich or Broad Oak. Usually this means draining and properly rinsing it right there around Fordwich — and so keep the ignition and engine off then call 0333 366 0103. Pull over the minute you safely can then switch off, if it has already run. It's a bigger job, yet stage one doesn't change.
Wherever across Kent it took place, one of the cases below matches yours.
On a Fordwich forecourt with AdBlue in a diesel
You're at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Anywhere in Fordwich, then — Esso, Asda, or anywhere else nearby.
Meaning? Finding out here is as good as it can be. Just the tank holds AdBlue; no component beyond it has taken it in.
Do this: stay out of the car, however much the pump wants clearing. Ring us from the forecourt once the vehicle sits in a space — the staff will lend a hand to push it — then keep the receipt. Stuck beside the petrol pump? Explosion-proof kit keeps a busy forecourt sensible, and so it can be drained in place.
AdBlue in your diesel tank at home in Fordwich
The warning light had been on for days. Only by the recycling, the empty bottle in hand, did you glance back at the cap you had opened on the driveway. Driveways close to High Street get it as much as any other street.
Meaning? Provided the car has not been driven since, it's close to the pump case. AdBlue doesn't mix with diesel; it sinks to the bottom of the tank and waits there. Overnight doesn't change that.
Next: keys indoors, and so no one takes the car anywhere first thing. Then, phone. Your drive is where it gets emptied, whether around Fordwich or Sturry. Late-night empties outside a house are fine: the pumps are quiet.
Fordwich: set off with AdBlue in a diesel?
A mile or two beyond topping up, the engine started playing up: rough running, smoke, less power, lights on your dash. Somewhere along King Street or else on the road towards Canterbury — under 3 miles away.
Meaning? Your fuel pump has taken the AdBlue up. Past the filter, through the pipework, and — the more the mileage — on into the injection pump and each injector. It goes further with each mile driven and every restart.
Next: pick a safe place, stop, and switch your motor off. Fordwich lies under 10 miles from the M2; on it, come off at the next junction instead of pushing on for the services. No trial restarts: clearing itself isn't something AdBlue does. Call, saying how far your vehicle went.
Hire, lease or company car with AdBlue in the wrong tank
You've had this car hardly a week. The AdBlue filler is right next to the diesel one, which you didn't know, since your own vehicle either has no AdBlue or keeps it somewhere else. Any driver, wherever around Kent, could make it.
The point: just as above, divided by whether it ran, only with one added step. The owner frequently has to approve any work, under plenty of rental and fleet contracts.
Settling it before we arrives is faster, and so ring the rental company or your fleet manager, and then us. Stuck near Alfred Palmer or outside Sturry till someone replies, your vehicle remains turned off throughout.
AdBlue in the diesel tank? Not sure, around Fordwich
"I think so" is often the most honest as it gets. What cap was taken off, you cannot say; meanwhile the bottle feels less than expected, and ammonia lingers by your filler. Maybe on a friend's drive in St Martins, or in a rush outside Sturry Church of England Primary School on the school run.
In short: spillage near your filler leaves the engine unharmed. If it's inside the diesel tank, though, it does. Starting the car will not tell you which, and if there is AdBlue in your tank it will draw it in.
Next: act as though it went in, and leave your engine off. Tell us what you saw on your phone. A clear tank looked at is a better outcome than an already-run one drained.
Every AdBlue drain in Fordwich shares these stages
The work begins identically, whichever the situation. Three things come once our technicians reach your car — at a filling station, a drive, a road by Fordwich Town Hall or the car park outside Fordwich Arms: the liquid, the amount, and whether the motor has run. Answers set the job; the quote follows on the call while no one has left yet.
Emptying that tank comes next, followed by a full flush — more vital after urea than with petrol, since crystals and corrosion will not go on their own, no matter how long it sits. Then comes your filter — cleaned, or replaced when necessary — followed by clean diesel, and a test of the vehicle. Where the motor has not been started, allow roughly half an hour once we arrive, for most jobs.
Our engineers start the car last. Our test that it runs properly on new diesel comes before our engineers head off. If it is noticed early, the vehicle very seldom has permanent damage, and the entire job happens where it is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Plenty of insurance policies include misfuelling cover, so it is worth checking yours while we're on the way.
About Fordwich
Fordwich is a small town situated on the lakeside in Kent, with a low elevation of around 5 metres. Fordwich lies close to the city of Canterbury, approximately 2.3 miles away, and is near other places such as Sturry and Westbere. Fordwich has a population of around 4791 people and predominantly consists of semi-detached housing. Fordwich is located within the South East region of England, about 56 miles from London.
Fordwich and Kent: AdBlue drains across the area
As a town, Fordwich shares its vans with the nearby towns — Westbere, Scotland Hills — all the way across CT postcodes. Telling us your CT2 0 postcode pins you fastest of all.
No towing is needed, be it parked in the centre of Fordwich or on a lay-by en route to Sandpit Wood, and so leave it put. The drain happens right there. Awkward to explain? Close to St. Mary the Virgin or a border? Asking beats assuming, and so ring.
In one line: your situation
Engine not started: phone, and leave it alone. Started by now? Stop, turn off, ring. Petrol in Diesel takes over the rest whichever case, in Fordwich and Kent, on 0333 366 0103.