What Now? AdBlue in the Diesel Tank in Frankwell
What to do about AdBlue in a diesel tank comes down to one thing more than any other: if the engine has run since it went in. Anywhere the vehicle is — Kingsland, Frankwell — never run a motor that hasn't been started yet. Leave your engine and the ignition off then call 0333 366 0103; it is usually a drain and a thorough flush, done where the vehicle is in Frankwell. Already run? Pull over when you safely can, then switch everything off. It is a bigger job, yet stage one does not change.
Below: the situations our engineers see, wherever around Shropshire. Pick the one that fits.
On a Frankwell forecourt with AdBlue in a diesel
The cap you opened was the wrong one — and you only notice it while you are standing at the petrol pump, bottle or the nozzle in hand. It could be the Local, or the Asda, or a different forecourt in Frankwell.
Meaning? Spotting it on the forecourt is as good as it gets. Nothing has drawn it through, so the AdBlue stays just in that tank.
Freeing the pump is no excuse to run it — and so do not get back in. Ring us from the forecourt once the car is in a space — the staff will help roll it — and save the bottle. Stuck beside the petrol pump? Explosion-proof kit makes a busy forecourt safe, so it can be drained where it is.
AdBlue in the diesel tank at home in Frankwell
Days had passed with the dash light on. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look once more at the cap. Right off Copthorne Road is not different from anywhere.
The point: zero driving since makes this nearly as good to finding it at the pump. Diesel and AdBlue stay apart: the AdBlue drops to the base of the tank and stays put, no matter how long it waits.
What to do: leave the keys inside the house so no one moves the car in the morning. Then ring. Your drive is where it is emptied, whether around Frankwell or Shrewsbury. Even at night, our pumps are quiet enough for a driveway.
Frankwell: drove off with AdBlue in a diesel?
Lumpy running, smoke, lost power or a glowing dashboard started a mile or two after the fill. Somewhere on New Street or on the road to Wrexham — under 50 miles away.
Meaning? Your fuel pump has taken the AdBlue up. The injection pump and every injector see it too on a bigger trip, after your filter and lines have had it. More driving, more restarts: deeper it travels.
Pull in somewhere safe — that's the first job — then turn it off. On the M54, under 10 miles from Frankwell, that means the next exit, not the services further on. Restarting it to check achieves nothing — AdBlue never clears on its own. Call us and say how far you drove.
AdBlue in the wrong tank: hire, lease and company cars
It's a vehicle you have had for a week. Unknown to you, the AdBlue and diesel fillers sit side by side here — unlike your own vehicle, which has none or keeps it in another spot. Across Shropshire, nobody is immune.
Meaning? Whichever case above counts here — run or not — plus one extra stage. Work on your vehicle often requires the owner's approval under hire or company terms.
Next: phone the hire company or your fleet manager first, then us — sorting it before our arrival is quicker. Hanging on for a reply at the car park at Shrewsbury, or near Saint George, Frankwell? Leave the car off meanwhile.
Unsure about AdBlue in the diesel tank around Frankwell?
"I think so" is sometimes as honest as it gets. The bottle is lighter than it should be, there is a faint smell of ammonia about your filler, and you can't remember which cap you took off. Maybe on a friend's driveway in Porthill, or rushing by St George's Junior School on the school run.
The point: the engine is not harmed by a little AdBlue splashed around the outside. AdBlue inside the diesel tank does. Firing up your car will not tell you which, and if there is AdBlue in the tank it will draw it in.
Next: act as though it went in, and leave the engine off. Ring with what you saw: we would rather find a clean tank than empty one once your motor has been run.
The common ground in every Frankwell AdBlue drain
The work opens the same way, whichever your case. Anywhere the vehicle is — The Wheatsheaf's car park, a street beside Theatre Severn, a drive, a forecourt — our van gets there and we ask for the fluid, the quantity, plus whether the engine has been run. Answers shape the job; the price comes on the call while no one has left yet.
Emptying your tank comes first, followed by a full flush — more important after urea than after petrol, because crystals and corrosion won't clear on their own, however long you wait. Then comes the fuel filter — flushed, or swapped when necessary — followed by clean diesel, and a test of the vehicle. The majority of unrun cars are a half-hour job after the moment our technicians arrive.
Finally, we start it. We check it runs properly on new diesel before leaving. The whole job is done where the car is, and if it's spotted early, long-term damage is very uncommon. For your insurer: an engineer's report and the VAT invoice. For you: payment on the day, nothing in advance. Worth remembering: lots of insurers offer misfuelling cover, and so a check of your policy as you wait is worthwhile.
About Frankwell itself
Frankwell is a suburban area located on the riverside in Shropshire, with a mix of terraced housing and other residential properties. Frankwell sits at an elevation of 64 metres, close to the town of Shrewsbury and near other local places such as Gravelhill and Coton Hill. Frankwell is situated approximately 139 miles northwest of London and 25 miles southeast of Wrexham, making it a part of the wider West Midlands region. Frankwell has a population of around 3169 residents, living in a variety of predominantly terraced homes.
AdBlue drains around Frankwell, and across Shropshire too
Over SY postcodes, the vans serving Frankwell — a residential suburb — reach nearby places too, Gravelhill and Coton Hill among them. A postcode starting SY3 8 is the quickest way to tell us where you are.
Central Frankwell or a lay-by towards Hermitage Community Garden: wherever it is, the vehicle doesn't need to shift an inch for us. Wherever it sits, that is where it gets drained. Awkward to explain? Close to Quantum Leap or a border? Checking is better than guessing, so ring.
The one-line version
Engine not started: phone, leaving it alone. Whatever case fits, Petrol in Diesel handles from there on 0333 366 0103, across Shropshire and in Frankwell — once you stop, turn off then ring, if it's run.