AdBlue in the Diesel Tank in Frogs Green: What Now?
One thing matters most once AdBlue is in a diesel tank, and it is whether the engine has run since. Not run so far? Then leave the vehicle that way, wherever your vehicle is — Frogs Green or Cole End. Leave the engine and your ignition off and ring 0333 366 0103; it's normally a drain and a thorough flush, done where your car is around Frogs Green. If it has run, stop as soon as it is safe and switch off. Stage one stays the same, even though the job is bigger.
Wherever across Essex it happened, one of the cases below fits yours.
At the pump in Frogs Green: AdBlue in a diesel
Imagine it: stood by the pump, holding the nozzle, you spot the filler you took off wasn't the correct one. Possibly you're at the Tesco, maybe at the Murco, possibly somewhere else around Frogs Green.
Put simply: there is no better place to be to spot it. Nothing has drawn it through, so the AdBlue stays just inside your tank.
Do this: stay out of the car, even if the pump needs freeing. Have the attendants to help pushing it into a space, hold on to the bottle, then ring us right there. If it cannot be shifted, it can be emptied at the pump: the equipment is explosion-proof and fine on a working forecourt.
AdBlue in your diesel tank on a Frogs Green drive?
The warning light had been on for days. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look again at the cap. Drives near Walden Road get it as much as anywhere.
In short: if your car hasn't been driven since, it is nearly equal to finding out at the pump. On the floor of your tank is exactly where AdBlue waits, since it will not mix with diesel — and a night going by changes no difference.
Next: prevent any early-morning move by putting your keys in the house, then ring us. Our engineers drain it on your drive, whether that is around Frogs Green or out in Wimbish. Even at night, the pumps stay quiet enough for a residential street.
Set off with AdBlue in a diesel in Frogs Green?
You filled up, set off, and a mile or two later your engine began to run roughly, smoke, lose power or light up the dashboard. Anywhere on Stocking Green Road or else heading towards Cambridge — under 25 miles away.
In short: the AdBlue has been pulled into your fuel system. Past your filter, through the lines, and — the further the distance — on into the injection pump and every injector. It travels further with every extra mile driven and every restart.
What to do: pull over where it's safe then switch off. Frogs Green sits under 5 miles from the M11; there, pull off at the next junction instead of pressing on to the services. Do not restart it to see if it has cleared; it will not have. Call, saying how far your car was driven.
Hire, lease or company car with AdBlue in the wrong tank
A week back, it was unknown to you. Unknown to you, the two inlets are next to each other here — not like your own car, which has no AdBlue or keeps it in another spot. It can happen to anyone, anywhere in Essex.
Put simply: an extra stage on top of the cases above, which depend on whether it has run. Work on your vehicle frequently requires the owner's go-ahead under hire or fleet terms.
Next: ring the rental company or your fleet manager first, and then us — sorting it before we arrive is faster. Stranded by All Saints, Wimbish or at Audley End until someone replies, your car stays switched off the whole time.
AdBlue in your diesel tank? Not sure, around Frogs Green
At times, "I think so" is all you can honestly say. The bottle is lighter than it should be, there's a faint smell of ammonia round your filler, and you can't remember which cap you took off. The gates of Wimbish Primary Academy in a hurry, say, or a friend's drive out in Sewards End.
The point: the motor isn't hurt by some AdBlue splashed on the filler. AdBlue inside the diesel tank does. Any AdBlue in the tank will be sucked in by starting the vehicle, and the start would not settle which it is in any case.
Take it that it was put in, and don't turn your engine. Checking a tank that proves clean beats draining one after it's been run — so ring then describe to us what you saw.
What each AdBlue drain in Frogs Green has in common
Whichever situation you are in, this job starts the same way. Our technicians come to your car, whether it is on a forecourt, a driveway, the car park outside the pub in the village or a side street near Sewards End Village Hall, and ask three things: what went in, about how much, and if your motor has been run. Answers shape the job; the price comes on the call whilst nobody has set off yet.
AdBlue crystallises and is corrosive to certain metals used in fuel systems, and so it won't rinse out on its own; that's why the flush, after this drain, counts much more with AdBlue than with petrol. Fresh diesel is put in once the filter has been flushed or replaced, and the car is finally tested. If the engine hasn't run, the majority of jobs take about half an hour once we're there.
Our engineers start the car last. With new diesel in, it runs while we confirm it is running smoothly, and then we go. Our technicians do the whole job where your car is, and permanent damage is very rare when it has been noticed early. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Check your insurance before we arrive: cover for misfuelling comes built into plenty of policies.
About Frogs Green and where it is
Frogs Green is a small locality in Essex, situated inland at an elevation of around 108 metres, and is located near the villages of Wimbish and Maple End. Frogs Green is characterized by its predominantly detached housing stock, and is home to a population of approximately 530 residents. Frogs Green is also close to the larger settlement of Stocking Green, and is within commuting distance of Cambridge, which is around 15.5 miles away.
AdBlue drains round Frogs Green and across Essex
Maple End and Stocking Green have the identical teams as Frogs Green, a small village, plus other towns over CB postcodes. Giving us a CB10 2 postcode pins you fastest of all.
Central Frogs Green or a layby near Oak Wood: either way it is, the car doesn't need to shift at all for the drain. Wherever it stands, that is where it gets drained. If you're somewhere hard to describe, near St James, Sewards End or close to a boundary, ring and ask rather than guessing.
Your scenario, in one line
Motor not started: ring, and leave it switched off. Run already: pull over, power down, ring 0333 366 0103. Petrol in Diesel takes over the remainder, within Frogs Green or wherever across Essex.