What Now? AdBlue in the Diesel Tank in Furnace Wood
What to do about AdBlue in a diesel tank depends on one thing more than any other: whether your motor has run since it went in. Wherever the car is — Down Park, Furnace Wood — don't run a motor that has not run yet. Usually that means emptying and thoroughly purging it on the spot around Furnace Wood — so leave the ignition and engine off then call 0333 366 0103. Stop the minute you safely can then turn off, if it has already run. A larger job, then, yet the same opening move.
Match your case to a situation from the ones below, wherever around West Sussex you happen to be.
At the petrol pump in Furnace Wood: AdBlue in a diesel
Just at this point, nozzle yet in hand, it dawns on you that the cap you opened was the wrong one, there at the pump. Somewhere around Furnace Wood, then — Shell, Esso, or anywhere else close by.
Put simply: there is no better place to be to spot it. Still inside your tank, with nothing pulled through: that is where the AdBlue is.
Clearing the petrol pump is no reason to run it — so don't get back in. Ask the attendants to help you roll the vehicle into a parking space, keep your receipt or the bottle, then call us from the forecourt. Stuck beside the pump? Explosion-proof equipment makes a busy forecourt safe, and so we can drain the car in place.
AdBlue in your diesel tank at home in Furnace Wood
The warning light had been on for days. Bought a container, poured it in at home, recycled the empty — and at that point looked at the cap again, after the fact. Drives near Felcot Road see it as much as anywhere.
In short: if the vehicle has not moved since, it is nearly as good as finding out at the pump. Diesel and AdBlue keep apart: the AdBlue settles to the floor of the tank and remains put, no matter how long it waits.
Next: keys in the house, and so nobody takes the vehicle off first thing. After that, ring. In Snow Hill or here in Furnace Wood, the draining is done at your driveway. The pumps are quiet enough to use outside a house at night.
Set off with AdBlue in a diesel in Furnace Wood?
Rough running, smoke, lost power or a lit dashboard started a mile or two beyond the fill. Anywhere on Lake View Road or else heading to Brighton and Hove — under 25 miles away.
Put simply: the AdBlue has been sucked into the fuel system. Distance decides how far it goes: filter and lines first, then the high-pressure pump and every injector. Every restart, like each mile, pushes it on.
Next: find a sensible place, stop, then turn the motor off. Leave by the first junction — not the services beyond — if you are on the M23, under 3 miles from Furnace Wood. Don't restart the vehicle to see if it has cleared; it will not have. Roughly how far had it go? Tell us when you call.
Hire, lease or company car with AdBlue in the wrong tank
Seven days ago, the car was unknown to you. On your own vehicle, AdBlue is missing or somewhere else. On this one, the inlet is right by your diesel cap — a surprise to you. Anyone, anywhere around West Sussex, could do the same.
In short: an extra stage on top of the situations above, and those depend on whether it has run. Many hire and fleet agreements need the owner's sign-off before repairs.
Next: phone the rental company or the fleet manager first, and then us — sorting it before we arrive is faster. Hanging on for an answer at the car park at East Grinstead, or beside Felbridge Village Hall? Leave the engine off meanwhile.
AdBlue in your diesel tank? Not sure, around Furnace Wood
At times, "I think so" is the most you can honestly say. A slight ammonia-like smell hangs near your filler, the bottle feels too light, and which cap came off is a blur. It might have been at a friend's driveway in Crawley Down, or in a rush by Felbridge Primary School on the school run.
What it means: a little spilled around the filler does no harm to the motor. AdBlue inside your diesel tank does. You cannot tell which by turning the key, and doing so will pull in any AdBlue that is in that tank.
Do this: act as if it did, and don't start your engine. Describe what you noticed on the phone. A clean tank looked at is a better outcome than an already-run one emptied.
Each AdBlue drain in Furnace Wood shares these steps
Each case has the same opening to the work. Our technicians come to the car, whether it is at a forecourt, a drive, the car park outside the pub in the village or a side street near College Chapel, and ask three things: what got in, roughly how much, and if your motor has been run. Your price is given on the call, ahead of anyone setting off, and the replies set the work.
A thorough flush follows the drain. With petrol it's routine; with AdBlue it is crucial, because crystals build up and certain metals corrode, and none of it rinses away unaided. Finally are the filter, cleaned or renewed if necessary; fresh diesel; and a check of your car. Where the engine has not been started, expect roughly half an hour on site, in most cases.
Our engineers fire it up last. Our test that it runs smoothly on new diesel comes before our technicians go. Long-term damage is very unusual when it's noticed early, and the entire job is done where the vehicle is. For your insurer: an engineer's report and the VAT invoice. For you: payment on the day, no money upfront. Worth remembering: many insurers include misfuelling cover, so a check of your documents as you wait pays.
About Furnace Wood, for a moment
Furnace Wood is a small village in West Sussex, situated on the riverside at an elevation of around 78 metres. Furnace Wood lies near the communities of Snow Hill, Domewood, and Felbridge, and is characterized by its predominantly detached housing stock. Furnace Wood is located within commuting distance of major cities, including Brighton and Hove and London. Furnace Wood has a population of approximately 650 residents.
Furnace Wood and West Sussex: AdBlue drains across the area
Furnace Wood is a village, and the same teams that cover it work the towns around it too, Domewood and Felbridge among them, across the RH postcode area. Quickest of all: a RH19 2 postcode for your location.
Whether your car is on a lay-by on the way to the green space at the edge of the village or in a car park in the middle of Furnace Wood, it doesn't need to shift. Draining is done right there. Ring and check instead of guessing when you're close to Crawley Down Village Hall, on a border, or anywhere awkward to explain.
The one-line version
Still unrun? Keep it off and ring. Already run: stop, switch off and call. Either way, Petrol in Diesel takes it from there in Furnace Wood and anywhere in West Sussex on 0333 366 0103.