What Now? AdBlue in the Diesel Tank in Garlinge
Has the motor turned over since the AdBlue got in? That one point settles nearly everything else from here. Not started yet? Then leave the car that way, whether the car is — Garlinge or Flete. Leave the motor and your ignition off then call 0333 366 0103; it's normally a drain and a thorough flush, done where the car is around Garlinge. Stop the minute it is safe and switch off, if it has been run. The job is bigger, yet the first stage is the same.
Wherever around Kent it took place, one of the situations below fits yours.
At the petrol pump around Garlinge: AdBlue in a diesel
You're at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Anywhere around Garlinge, then — BP, Shell, or somewhere else nearby.
What it means: this is the best location to find out. Only the tank has AdBlue; no component beyond it has drawn any in.
Freeing the pump is no excuse to start it — so do not get back in. Get the staff to help rolling it to a bay, hold on to the receipt, then phone us right there. If it cannot be shifted, it can be emptied at the petrol pump: the equipment is explosion-proof and safe on a busy forecourt.
Garlinge, at home: AdBlue in your diesel tank
The warning light had been on for days. A bottle bought at the shop, emptied in on the driveway — and it was just by the bin that the cap got your eye. Houses just off Kingfisher Close get caught out as often as everywhere else.
The point: no miles since makes this nearly equal to finding it at the pump. Being unable to blend, AdBlue settles to the base inside the tank and waits. A night parked alters nothing.
Next: prevent any early-morning drive by keeping the keys indoors, then ring us. Your drive is where it gets emptied, be it in Garlinge or Westbrook. Even at night, our pumps are quiet enough for a residential street.
Garlinge: set off with AdBlue in a diesel?
Lumpy running, smoke, lost power or a glowing dashboard arrived a mile or two beyond the top-up. Maybe driving for Canterbury, under 15 miles away, or simply along Lenham Gardens.
What it means: the fuel system has sucked the AdBlue in. It has been through the filter and the lines and, the further you went, into the high-pressure fuel pump and the fuel injectors. More driving, more starts: further it goes.
What to do: pull over where it's safe and switch off. Leave at the next junction — not the services beyond — if you're on the M2, under 25 miles from Garlinge. It will not have cleared, so there is no point restarting to check. Call, saying how far the vehicle was driven.
Hire, lease or company car with AdBlue in the wrong tank
It's a vehicle you have had for a week. On your own car, AdBlue is missing or somewhere else. On this one, the inlet is right next to your diesel inlet — a surprise to you. Throughout Kent, no one is immune.
What it means: the same as the scenarios above, depending on whether it's run, with one more stage. Many hire and company contracts want the owner to approve work on the vehicle.
Settling it before we arrives is faster, and so phone the hire company or your fleet manager, then us. Hanging on for a reply in the car park at Westgate-On-Sea, or beside St James Hall? Keep your car off throughout.
Garlinge: unsure if it was AdBlue in the diesel tank?
"I think so" is sometimes the most honest answer there is. Lighter, the bottle; a hint of ammonia near the filler; no clear recollection of the cap. Sound familiar? Maybe on a friend's driveway in Woodchurch, or rushing outside Garlinge Primary School and Nursery at the school run.
What it means: a little spilled round the filler does no damage to your engine. Once it's inside your diesel tank, though, it does. You can't tell which by turning the key, and doing so would draw in any AdBlue that is in the tank.
Your move: behave as if it got in, and don't start your engine. Tell us what you saw on your phone. A clear tank looked at is a happier outcome than a run one drained.
Every AdBlue drain around Garlinge shares these steps
The work begins identically, whichever your case. Filling station, drive, The Rodney's car park or a street beside St James — our van reaches your car, and three questions come next: which liquid, what amount, and whether it has run. Over the phone, ahead of dispatch, you are told our price, and those answers shape the work too.
Emptying the tank comes next, followed by a full flush — more important after urea than with petrol, because crystals and corrosion won't go by themselves, no matter how long it sits. The fuel filter is cleaned, or replaced where it needs to be; fresh diesel goes in; and the vehicle is tested. If your motor has not run, most jobs take about half an hour once we are there.
We fire it up last. We make sure it runs correctly on new diesel before we go. The entire job is done where the car is, and if it is caught early, permanent damage is very uncommon. For your insurer: an engineer's report and the VAT invoice. For you: payment that day, no money in advance. Worth knowing: many insurers include misfuelling cover, and so a check of your documents while you wait pays.
About Garlinge itself
Garlinge is a suburban area located on the coast of Kent, with an elevation of around 24 metres above sea level. Garlinge sits near the towns of Westbrook and Westgate-on-Sea, and is approximately 13.7 miles from Canterbury. Garlinge has a population of around 4499 people, predominantly living in semi-detached housing. Garlinge is also situated near the community of Twenties, and is around 64.5 miles from London.
Garlinge and Kent: AdBlue drains across the area
Twenties and Westgate-on-Sea have the same vans as Garlinge, a residential suburb, along with further places over CT postcodes. Telling us a CT9 5 postcode finds you fastest of all.
Stopped heading to George Park, or right in the heart of Garlinge, the vehicle remains where it is — there is no need to move it anywhere. The drain happens on the spot. Guessing doesn't help near Mermikides Community Centre, on a border or anywhere awkward to pin down; phone and ask.
In one line: your situation
Where it has not run, phone then keep it off. Run already: pull over, power down, phone 0333 366 0103. Petrol in Diesel takes over the remainder, within Garlinge or wherever across Kent.