What Now? AdBlue in the Diesel Tank in Garnlydan
One thing matters most when AdBlue is in a diesel tank, and that is whether the engine has been started afterwards. Not run so far? Then leave the vehicle like that, whether your car is — Garnlydan or Rassau. Leave the motor and your ignition off then phone 0333 366 0103; it's generally a drain and a thorough flush, done where your car is around Garnlydan. Pull over the moment you safely can then switch off, if it has already run. A bigger job, yes, but the same first move.
Wherever around Blaenau Gwent it happened, one of the situations below fits yours.
At the petrol pump in Garnlydan: AdBlue in a diesel
The cap you opened was the wrong one — and you only notice it while you are standing at the pump, bottle or the nozzle in your hand. Be it Murco, Morrisons or anywhere else in Garnlydan, the situation is identical.
What it means: this is the best place to find out. Still inside the tank, and nothing drawn through: that's where the AdBlue is.
What to do: do not get back in and start it to clear the petrol pump. Ask the staff to help you push the car into a parking space, keep the till receipt or the bottle, and ring us from the forecourt. If it cannot be shifted, it can be emptied at the pump: the equipment is explosion-proof and safe on a working forecourt.
AdBlue in the diesel tank on a Garnlydan drive?
Several days had gone by with the dash light on. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look again at the cap. Houses just off Queensway get caught out as much as anywhere else.
Meaning? As long as the vehicle hasn't been driven since, it is second to the pump case. As it is unable to blend, AdBlue drops to the base inside the tank and waits. One night parked changes none of that.
Your move: keys indoors, and so nobody drives your vehicle anywhere first thing. Then, phone. Carmeltown or Garnlydan: whichever your driveway is, that's where it gets emptied. Even at night, the pumps are quiet enough for a residential street.
Garnlydan: drove off with AdBlue in a diesel?
Lumpy running, smoke, lost power or a glowing dashboard arrived a short way after the top-up. Somewhere on Attlee Close or on the road to Newport — under 25 miles away.
What it means: your fuel system has sucked the AdBlue in. Through the fuel filter, through the lines, and — the further the distance — deeper into the injection pump and each injector. More driving, more restarts: deeper it travels.
Next: find a safe place, stop, and switch the motor off. Garnlydan lies under 25 miles from the M4; there, come off at the first junction instead of pressing on for the services. Starting it again to test gets nothing — AdBlue never clears itself. About how far had it go? Say so as you call.
Hire, lease or company car with AdBlue in the wrong tank
You have only driven the vehicle a week. On your own car, AdBlue is missing or somewhere else. On this one, its cap is right by your diesel cap — a surprise to you. It can happen to anyone, anywhere in Blaenau Gwent.
The upshot: exactly as above, split by if it ran, only with an added step. Work on your vehicle frequently requires the owner's go-ahead under rental or company agreements.
Your move: rental firm or your fleet manager to begin with, us second, because sorting it beforehand saves time. Waiting for an answer at the car park at Ebbw Vale Town, or beside The Beaufort Theatre? Leave your engine off meanwhile.
Unsure about AdBlue in the diesel tank around Garnlydan?
At times, "I think so" is the most you can truthfully say. The bottle is lighter than it should be, there's a faint smell of ammonia round your filler, and you cannot remember which cap you took off. Possibly it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Glyncoed.
What it means: a little spilled round the filler does no damage to your motor. If it's inside the diesel tank, though, that changes. Any AdBlue in that tank would be pulled in by turning on your car, and the start wouldn't settle which it is in any case.
Next: assume it got in, then keep the engine off. Checking a tank that proves clean beats emptying one after it's been run — so ring then tell us what you noticed.
What each AdBlue drain in Garnlydan has in common
Whatever the situation, one opening is used. Forecourt, driveway, Cendl Inn's car park or a road beside Bethel Methodist Church — our van comes to your car, and three answers follow: what fluid, which quantity, and if it has run. Your price is given on the call, ahead of anyone setting off, and the answers set the work.
Then that tank is drained and your system purged thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. The fuel filter is flushed, or replaced where it needs to be; fresh diesel goes in; and your car is tested. If the engine has not run, the majority of jobs take about half an hour once we are there.
Finally, our engineers fire it up. With clean diesel in, it runs while our engineers check it's running correctly, and then we go. Permanent damage is very unusual when it's noticed soon, and the whole job is done where the vehicle is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Plenty of insurance policies include misfuelling cover, so it is worth checking yours whilst we're on the way.
About Garnlydan, briefly
Garnlydan is a suburban area situated lakeside in Blaenau Gwent, with a mix of terraced housing and a relatively small population of around 1178 residents. Garnlydan sits at an elevation of 396 metres, overlooking the surrounding landscape and nearby communities such as Carmeltown and Beaufort. Garnlydan is located near the town of Beaufort Hill and is approximately 17.6 miles from Newport, making it a commuter base for the city. Garnlydan's lakeside setting provides a unique environment for its residents.
Garnlydan and Blaenau Gwent: AdBlue drains across the area
Over NP postcodes, the teams serving Garnlydan — a residential suburb — work surrounding places too, Beaufort and Beaufort Hill among them. Your whereabouts is quickest from a postcode beginning NP23 5.
Whether your car is on a lay-by on the way to Beaufort Hill Ponds & Woodlands or in a car park in the middle of Garnlydan, it does not need to move. Where it stands, that is where it gets drained. Awkward to explain? Close to St David's Church or a border? Asking is better than guessing, and so ring.
Your scenario, in one line
Not run yet: keep the car off then call. Whatever line applies, Petrol in Diesel takes over the rest on 0333 366 0103, across Blaenau Gwent and in Garnlydan — once you pull over, switch off then phone, if it has run.