Gilesgate Moor: AdBlue in the Diesel Tank? Find Your Situation
Has the motor run since the AdBlue went in? This one point settles nearly everything else from here. Wherever your vehicle is — Sherburn Grange, Gilesgate Moor — never start a motor that hasn't run yet. Usually this means draining and properly cleaning it right there in Gilesgate Moor — and so keep the key and engine off then ring 0333 366 0103. Where the engine has run, pull in safely straight away, then switch the vehicle off. A bigger job, then, but the identical opening step.
Compare what happened to one of the ones below, anywhere across Durham you happen to be.
Gilesgate Moor forecourt: AdBlue in a diesel at the pump
Just at this point, nozzle still in hand, it dawns on you that the cap you opened was the wrong one, there at the petrol pump. It might be the Tesco, or the Esso, or another forecourt around Gilesgate Moor.
Meaning? Finding out on the forecourt is the best it can be. Just that tank holds AdBlue; no part past it has drawn any in.
What to do: do not get back in and start the vehicle to clear the petrol pump. Ring us from the forecourt after your vehicle sits in a space — the attendants will help roll it — and keep the bottle. Emptying it there at the pump is possible if it cannot be moved, because the equipment is explosion-proof.
Gilesgate Moor, at home: AdBlue in the diesel tank
Days had gone by with the warning light on. Picked up a bottle, poured it in outside the house, binned the empty — and only then looked at the cap a second time, after the fact. Drives close to Kepier Crescent get it as much as anywhere.
What it means: if you have not driven since, this is almost as good as the forecourt. Diesel and AdBlue stay separate: the AdBlue settles to the base of your tank and remains put, however long it waits.
Keep your keys in the house tonight — otherwise a person might drive it away first thing — then phone us. Gilesgate or Gilesgate Moor: wherever your driveway sits, that's where it gets emptied. The pumps are quiet enough to use outside a house after dark.
Gilesgate Moor: drove off with AdBlue in a diesel?
Filled up, pulled away, and before long the engine was turning unevenly, blowing smoke, losing power, or flashing up your dash. Anywhere on Mill Lane or on the road towards Durham — under 3 miles away.
Meaning? Your fuel pump has sucked the AdBlue in. It's been through the fuel filter and the fuel lines and, the further you went, into the high-pressure pump and the injectors. It travels further with each extra mile driven and every restart.
What to do: pull over where it is safe to do so then switch off. Services further on can wait: from the A1(M), under a mile out of Gilesgate Moor, take the next junction. Restarting it to test gets nothing — AdBlue never clears itself. Phone, saying how far the car was driven.
AdBlue in the wrong tank of a hire, lease or company car
A week ago, the car was unknown to you. The AdBlue filler is right next to the diesel filler, which you didn't know, because your own vehicle either has no AdBlue or keeps it somewhere else. It can happen to anyone, anywhere across Durham.
The point: just as above, divided by whether it ran, only with one added stage. Many rental and fleet agreements need the owner's approval before work.
Next: phone the hire company or your fleet manager first, and then us — settling it before we arrive is faster. Hanging on for a reply in the car park outside Durham, or beside St. Joseph's Church? Leave the car off throughout.
Gilesgate Moor: unsure if it was AdBlue in the diesel tank?
Now and then, "I think so" is the most you can truthfully say. Too light, that bottle; a trace of ammonia near the filler; no clear recollection of the cap. Look familiar? The gates of St Hild's College Church of England Primary School, Durham in a rush, say, or a friend's drive out in Belmont.
Meaning? Spills around the inlet don't touch your motor at all. Inside the diesel tank, by contrast, AdBlue harms it. Any AdBlue in the tank would be drawn in by starting the car, and the start wouldn't settle which it is in any case.
Next: assume it went in, and leave your engine off. Checking a tank that turns out clean is better than emptying one once it has been run — so phone then tell us what you saw.
Gilesgate Moor: what each AdBlue drain has in common
Whatever the situation, one start applies. Three questions are asked when our engineers arrive — at a filling station, a drive, a road by Durham City Baptist Church or the car park at Gilesgate Moor Hotel: the liquid, the quantity, and whether it has been started. Those replies settle this work, and you hear our quote by phone, before anyone heads out.
Then that tank is cleared and the system cleaned thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. Clean diesel goes in once the filter has been flushed or replaced, and the car is then checked. The majority of unstarted vehicles are a half-hour job after the moment our engineers turn up.
The last step is starting the car. Our engineers confirm it runs correctly on new diesel before we go. If it is noticed quickly, the vehicle very rarely has long-term damage, and the entire job takes place where it is. Nothing is paid upfront, payment is made on the day, and you get what the insurer wants: an engineer report plus a VAT invoice. Many policies include misfuelling, so look at yours as we head over.
About Gilesgate Moor
Gilesgate Moor is a suburban area located on the outskirts of Durham, situated near the River Wear in north-eastern England. Gilesgate Moor sits at an elevation of 92 metres, with semi-detached housing being the predominant type of accommodation in the area. Gilesgate Moor is close to nearby places such as Gilesgate, West Sherburn, and Old Durham, and is approximately 1.5 miles from the city of Durham.
AdBlue drains around Gilesgate Moor, and across Durham too
Over DH postcodes, the vans serving Gilesgate Moor — a residential suburb — reach surrounding towns too, West Sherburn and Old Durham among them. A postcode starting DH1 2 is the quickest way to tell us where you are.
Stopped heading to Sherburn Road nature area, or right in the centre of Gilesgate Moor, the car remains where it is — there is no need to move it anywhere. Wherever it stands, that is where it is cleared. Assuming doesn't help beside Belmont Community Centre, close to a county line or somewhere hard to pin down; phone and check.
In one line: your scenario
Engine not started: phone, and leave it alone. Run by now: stop, switch down, phone 0333 366 0103. Petrol in Diesel handles the remainder, within Gilesgate Moor or anywhere across Durham.