AdBlue in the Diesel Tank in Gillmoss, and What to Do Next
One thing counts most when AdBlue is in a diesel tank, and it is whether the engine has been started afterwards. Not run so far? Then keep the vehicle that way, wherever your vehicle is — Gillmoss or Dam Wood. Keep nothing on, ring 0333 366 0103, and expect a thorough flush plus a drain, done right where the vehicle stands in Gillmoss. Already run? Stop once safe, then turn it off. The job is bigger, yet the first stage is the same.
Find the situation below that matches yours, wherever in Merseyside it happened.
AdBlue in a diesel on a Gillmoss forecourt
The cap you unscrewed was the wrong one — and you just notice it as you're stood at the petrol pump, bottle or nozzle in hand. Possibly you are at the EG On the Move, maybe at the Shell, possibly somewhere else around Gillmoss.
Meaning? Spotting it here is as good as it can be. Still inside the tank, and nothing drawn onwards: that is where the AdBlue is.
Your move: stay out of the car, however much the queue wants clearing. Phone us from the forecourt after your vehicle is in a bay — the staff will lend a hand to push it — and keep the receipt. Can't move the car by the petrol pump? Our explosion-proof kit keeps a busy forecourt safe, and so we can drain the vehicle in place.
Gillmoss, at home: AdBlue in your diesel tank
For days the dash had been nagging you. Bought a container, poured it in at home, binned the empty — and only then looked at the cap a second time, too late. Drives near East Lancashire Road get it as much as anywhere.
Meaning? As long as your car has not moved since, it is second to the forecourt case. AdBlue doesn't mix with diesel; it sinks to the bottom of that tank and waits there. Overnight doesn't change that.
Next: prevent an early-morning move by putting the keys in the house, then phone us. Your driveway is where it is emptied, be it around Gillmoss or Dog and Gun. Even at night, the pumps are quiet enough for a residential street.
On the road around Gillmoss with AdBlue in a diesel
Filled up, drove away, and before long the motor was running unevenly, smoking, down on power, or lighting up your dash. Possibly it was on Electric Avenue, perhaps on the way out towards Liverpool, under 5 miles away.
The upshot: your system has pulled AdBlue through already. Mileage sets how far it gets: filter and pipework first, then the injection pump and each injector. Each mile and each restart takes it further.
What to do: pull over where it is safe and switch off. Exit by the first junction — not the services beyond — if you are on the M57, under a mile from Gillmoss. Do not restart it to see if it has cleared; it will not have. Ring us and say how far you travelled.
AdBlue in the wrong tank of a hire, lease or company car
You have just had the vehicle a week. Unbeknown to you, the two inlets sit side by side here — unlike your own vehicle, which has no AdBlue or stores it in another spot. Across Merseyside, nobody is safe from it.
In short: an extra step on top of the situations above, and those turn on if it has run. Any work on the car frequently needs the owner's approval under hire or fleet terms.
Next: ring the hire company or the fleet manager first, and then us — sorting it before we arrive is quicker. Stuck near Showcase Cinemas or outside Fazakerley till the firm replies, the vehicle stays turned off throughout.
AdBlue in your diesel tank? Not sure, around Gillmoss
Truthfully, the best answer might be that you think so. Too light, that bottle; a hint of ammonia near your filler; no clear recollection of which cap. Sound familiar? Maybe it happened in a hurry at the school gates at Our Lady and St Swithin's Catholic Primary School, or on a friend's drive in Fazakerley.
The point: your motor is not hurt by some AdBlue splashed around the outside. AdBlue inside your diesel tank does. You can't tell which by turning the key, and doing so would pull in any AdBlue that is in the tank.
Assume it was put in, and never start the key. Ring us and explain what you saw; we'd rather check a tank that turns out free of AdBlue than drain one that has already been run.
Each AdBlue drain around Gillmoss shares these steps
Whatever the situation, a single opening is used. Our engineers come to the vehicle, whether it's on a forecourt, a driveway, the car park at Viking Landing or a side street close to St Paul the Apostle, and ask three things: what was put in, about how much, and whether your motor has run. The price is given on the call, ahead of anyone setting off, and the replies set the job.
AdBlue forms crystals and eats at some metals used in fuel systems, and so it won't rinse out unaided; that's why a full flush, after the drain, counts much more with AdBlue than with petrol. Fresh diesel goes in after your filter is cleaned or replaced, and your car is then tested. If the motor hasn't run, the majority of jobs take about half an hour once we are there.
Finally, our engineers fire it up. Before our technicians go, it is checked to make sure it runs correctly on fresh diesel. We do the whole job where the vehicle is, and permanent damage is very rare when it has been spotted early. Payment is on the day, never in advance. For your insurer, there is a VAT invoice plus a written report from the engineer. Many insurance policies cover misfuelling, so check yours as we head over.
About Gillmoss and where it is
Gillmoss is a suburban area located on the riverside in Merseyside, with an elevation of 19 metres above sea level. Gillmoss sits approximately 4.5 miles from Liverpool, making it a commuter-friendly neighbourhood. Gillmoss is characterised by its semi-detached housing stock, which dominates the local landscape. Gillmoss is close to nearby places such as Dog and Gun, Croxteth, and Copple House.
AdBlue drains about Gillmoss and across Merseyside
Over L postcodes, the vans covering Gillmoss — a residential suburb — reach nearby places too, Croxteth and Copple House included. Giving us your L11 9 postcode pins you quickest of all.
Whether your car is on a lay-by on the way to Field Lane (Millennium Green) or in a car park in the middle of Gillmoss, it doesn't need to shift. The van empties it where it stands. Assuming doesn't help near Our Lady Queen Of The Martyrs Roman Catholic Church, on a county line or anywhere awkward to describe; phone and ask.
The one-line version
Not run yet: keep the car off and call. Run already? Pull over, turn off, phone. Petrol in Diesel handles the remainder whichever case, in Gillmoss and Merseyside, on 0333 366 0103.