What Now? AdBlue in the Diesel Tank in Glyn-neath
All of it hinges on a single detail: whether your motor has been run after the AdBlue went in — more than anything else. Not started so far? Then leave it that way, whether the car sits — Glyn-neath or Cwmgwrach. Ring 0333 366 0103 with the ignition and motor both off. In Glyn-neath, such a case is typically drained and cleaned on the spot. Stop the minute it is safe and switch off, if it has already run. The job is bigger, but the first stage is the same.
Find the situation below that matches yours, wherever around Neath Port Talbot it happened.
At the petrol pump around Glyn-neath: AdBlue in a diesel
Just at this point, nozzle still in hand, you realise that the cap you opened was the wrong one, right at the petrol pump. Anywhere around Glyn-neath, then — Esso, Texaco, or anywhere else close by.
The point: of every spot to find out, this is the best. Still in your tank, with no fuel drawn through: that's where the AdBlue is.
What to do: do not get back in and crank it to clear the pump. Get the attendants to help pushing it to a bay, hold on to the receipt, then ring us from there. Stuck by the petrol pump? Our explosion-proof kit keeps a live forecourt sensible, and so it can be drained where it is.
At home in Glyn-neath with AdBlue in your diesel tank
Several days had gone by with the dash light on. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look once more at the cap. Houses just off Whitting Street are hit as much as anywhere else.
What it means: if you haven't driven since, this is nearly as good as the forecourt. Diesel and AdBlue keep separate: the AdBlue drops to the base of that tank and stays put, however long it waits.
Next: the keys in the house, so nobody drives your car anywhere at breakfast. Then, phone. Morfa Glas or Glyn-neath: whichever your drive is, that is where it gets cleared. The pumps are quiet enough to use outside a house at night.
On the road in Glyn-neath with AdBlue in a diesel
Lumpy running, smoke, lost power or a glowing dashboard arrived a short way after the top-up. It might have been heading for Swansea, under 25 miles away, or just along Bethania Street.
What it means: your fuel system has pulled the AdBlue in. It's been through the filter and the fuel lines and, the further you went, into the high-pressure fuel pump and your injectors. Each restart, like each mile, pushes it deeper.
What to do: pull over where it's safe and switch off. Glyn-neath lies under 15 miles from the M4; on it, pull off at the next junction instead of pressing on for the services. It will not have cleared, so there is no sense starting it again to check. Let us hear the mileage driven when you call.
Hire, lease or company car with AdBlue in the wrong tank
It's a motor you have had for a week. Unbeknown to you, the two inlets are next to each other here — not like your own car, which has no AdBlue or stores it in another spot. Anyone, wherever around Neath Port Talbot, might do the same.
The upshot: exactly as above, divided by whether it ran, but with one added stage. Work on the vehicle often requires the owner's go-ahead under rental or company agreements.
Next: phone the hire company or your fleet manager first, and then us — settling it before we arrive is faster. Keep the vehicle off as the answer comes, whether you're waiting at Treherbert or near Glynneath Library.
Unsure about AdBlue in the diesel tank in Glyn-neath?
Now and then, "I think so" is all anyone can honestly say. The bottle is lighter than it should be, there's a faint smell of ammonia about your filler, and you can't remember which cap you took off. It might have been at a friend's drive in Pontneddfechan, or in a rush outside the local primary school on the school run.
The point: your motor is not harmed by some AdBlue spilled around the outside. The diesel tank with AdBlue in it is another story. Any AdBlue in your tank would be drawn in by firing up the vehicle, and the start wouldn't settle which it is in any case.
Next: act as though it went in, then keep your motor off. Tell us what you noticed on your phone. A clean tank looked at is a better outcome than an already-run one drained.
What each AdBlue drain around Glyn-neath has in common
No matter the case, a single start applies. Three questions are asked once our technicians reach your car — at a filling station, a drive, a street by Statue of Max Boyce or the car park outside Glynneath Town Football Club: the liquid, the amount, and if the motor has been started. Those answers determine this work, and you get our price on the phone, before anybody sets off.
Then your tank is drained and the fuel system rinsed thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it does not rinse out on its own. Next comes your filter — flushed, or replaced where needed — followed by fresh diesel, and a test of the vehicle. If your motor has not run, most jobs take about half an hour once we're there.
Our technicians fire it up at the end. Before our technicians go, it's tested to be sure it runs properly on clean diesel. Our technicians do the entire job where the car is, and permanent damage is very rare when it has been spotted soon. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Check your insurance before we arrive: cover for misfuelling comes built into many policies.
About Glyn-neath
Glyn-neath is a town situated on the River Neath in south Wales, with a population of around 3899 people. Glyn-neath has a mix of housing types, but semi-detached homes are the most common, and the town is located near other communities such as Morfa Glas and Pontwalby. Glyn-neath sits at an elevation of 59 metres above sea level, close to the edge of the South Wales coalfield. Glyn-neath is within commuting distance of Swansea, which is 16 miles away.
AdBlue drains across Neath Port Talbot, Glyn-neath included
Glyn-neath is a riverside town, and the same vans that cover it work the towns around it too, Pontwalby and Blaengwrach among them, across the SA postcode area. A postcode starting SA11 5 is the quickest way to tell us where you are.
No towing is required, be it stopped in the centre of Glyn-neath or on a lay-by heading to Glynneath Welfare Park, and so keep it where it is. Draining happens on the spot. If you are somewhere hard to explain, close to Saint Cadoc's or close to a border, ring and ask rather than guessing.
The one-line version
If it hasn't run, ring and leave it that way. Started already? Pull over, switch off, ring. Petrol in Diesel takes over the remainder whatever it is, in Glyn-neath and Neath Port Talbot, on 0333 366 0103.