What Now? AdBlue in the Diesel Tank in Gowanbank
Everything turns on one fact: whether your engine has started after the AdBlue was added — far more than anything else. Wherever your vehicle is — Lunanhead, Gowanbank — don't start a motor that has not run yet. Leave your motor and your ignition off then call 0333 366 0103; it is generally a drain and a thorough flush, done where the car is around Gowanbank. Stop the moment it is safe then turn off, if it has been run. Step one remains unchanged, even though the work is bigger.
Find the situation below that matches yours, wherever in Angus it happened.
At the pump in Gowanbank: AdBlue in a diesel
The cap you unscrewed was the wrong one — and you only notice it as you're standing at the petrol pump, bottle or nozzle in your hand. Somewhere in Gowanbank, then — Gulf, Asda, or somewhere else nearby.
What it means: this is the ideal spot to find out. Just that tank has AdBlue; no component beyond it has drawn it in.
Next: avoid the temptation to start it only to free up the petrol pump. Ask the staff to help you push the vehicle into a parking spot, keep the till receipt or the bottle, then call us from the forecourt. Stuck by the pump? Our explosion-proof equipment keeps a busy forecourt sensible, so we can drain it in place.
At home around Gowanbank with AdBlue in your diesel tank
The warning light had been on for days. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look a second time at the cap. Just off Montrose Road is not less likely from anywhere.
Meaning? Provided the car has not moved since, it is second to the pump case. As it is unable to mix, AdBlue settles low in that tank and stays. A night parked changes none of that.
Put your keys indoors overnight — or someone may take it away at breakfast — and call us. Out in Suttieside or right here around Gowanbank, the draining is done at your driveway. Night-time drains beside a house are no problem: the pumps are quiet.
AdBlue in a diesel and already driving around Gowanbank?
You filled up, set off, and a mile or two later your motor began to run unevenly, smoke, lose power or light up the dashboard. Rathmell Gardens, perhaps, or the way to Dundee — a trip of under 15 miles.
What it means: your fuel system has drawn the AdBlue in. The high-pressure pump and every injector get it too on a longer trip, once the filter and lines have had it. More driving, more starts: further it goes.
What to do: pull over where it's safe to do so then switch off. On the M90, under 50 miles from Gowanbank, that means the next junction, not the services further on. No test starts: clearing itself is not something AdBlue does. Call us and say how far you drove.
AdBlue in the wrong tank of a hire, lease or company car
A week back, the car was unknown to you. Unbeknown to you, the two inlets sit next to each other here — unlike your own vehicle, which has no AdBlue or stores it in another spot. It can happen to anyone, anywhere across Angus.
What it means: the same as the scenarios above, depending on whether it's run, with one more stage. Plenty of hire and company contracts need the owner's approval for work.
Next: phone the hire company or the fleet manager first, then us — sorting it before we arrive is quicker. If you are stuck in the car park outside Barry Links, or by Lowson Memorial Church Hall, while you wait for an answer, leave the vehicle off.
AdBlue in the diesel tank? Not sure, around Gowanbank
Honestly, the best answer might be that you think it did. Lighter, that bottle; a trace of ammonia round the filler; a hazy memory of which cap. Look familiar? It might have been on a friend's drive in Forfar, or in a rush by the local primary school at the school run.
The point: the motor is not hurt by some AdBlue splashed on the filler. Inside your diesel tank, however, AdBlue damages it. Turning on your car cannot tell you which, and if there is AdBlue in the tank it will draw it in.
Your move: act as though it did, and never start the motor. Phone and give what you saw: we would sooner find a clean tank than empty one once the engine has run.
What each AdBlue drain in Gowanbank has in common
Each situation gets the same opening to the job. Three things are asked when our engineers arrive — on a forecourt, a drive, a street beside Lowson Memorial Parish Church or the car park at The Corner House: the fluid, the amount, and if the motor has been started. Your price is given on the call, ahead of anyone setting off, and the answers set the work.
Emptying your tank comes first, followed by a full flush — more important with urea than with petrol, because crystals and corrosion will not clear on their own, no matter how long it sits. Last come the filter, cleaned or replaced as needed; fresh diesel; and a test of the vehicle. If your engine has not run, most jobs take about half an hour once we are there.
The last step is firing it up. We make sure it runs properly on fresh diesel before leaving. When it is noticed quickly, the car very rarely has permanent damage, and the whole job happens where it is. Nothing is paid upfront, payment happens on the day, and you receive what your insurer asks for: an engineer report plus a VAT invoice. Dig out your insurance before we arrive: cover for misfuelling comes built into many policies.
About Gowanbank, for a moment
Gowanbank is a suburban area in Angus, situated inland at an elevation of 74 metres, approximately 13.8 miles from Dundee. Gowanbank is characterised by its predominantly detached housing stock, reflecting the residential development of the area. Gowanbank sits near other local communities, including Suttieside, South Whitehills, and North Whitehills, in the wider countryside of eastern Scotland.
AdBlue drains round Gowanbank and across Angus
Being a residential suburb, Gowanbank shares its vans with the nearby towns — North Whitehills, South Whitehills — all the way through DD postcodes. Fastest of all: a DD8 2 postcode for where you stand.
Whether the vehicle is on a lay-by on the way to Whitehills Park or in a car park in the middle of Gowanbank, it doesn't need to move. The van drains it where it stands. Ring and check rather than guess when you are by Forfar Farmers' Market, on a boundary, or somewhere awkward to explain.
The one-line version
Where it hasn't run, ring then leave it off. Run by now? Pull over, switch off, phone. Petrol in Diesel takes over the remainder whichever it is, in Gowanbank and Angus, on 0333 366 0103.