What Now? AdBlue in the Diesel Tank in Grampound Road
Everything turns on a single detail: whether your motor has been run since the AdBlue was added — more than anything else. Wherever your vehicle is — Trendeal, Grampound Road — never run a motor that has not run yet. Leave your engine and the ignition off then phone 0333 366 0103; it is usually a drain and a thorough flush, done where the car is in Grampound Road. When your motor has run, pull in somewhere safe straight away, then switch the vehicle off. A larger job, yes, but the same opening step.
Anywhere across Cornwall it took place, one of the cases below matches yours.
On a Grampound Road forecourt with AdBlue in a diesel
You are at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Somewhere in Grampound Road, then — the nearest petrol station, Gulf, or anywhere else close by.
Put simply: no better spot to be to discover it. Only your tank holds AdBlue; no part beyond it has drawn any in.
Next: avoid the temptation to fire it up just to move away from the pump. Get the staff to lend a hand pushing it into a bay, hold on to the bottle, then ring us from there. Stuck by the petrol pump? Our explosion-proof equipment keeps a busy forecourt sensible, so it can be drained in place.
At home around Grampound Road with AdBlue in your diesel tank
On your dash, a reminder had been lit for days. Only at the recycling bin, the empty bottle in hand, did you glance back at the cap you had used at the driveway. Just off Fore Street is no less likely from any other place.
What it means: if you haven't driven since, this is almost as good as the forecourt. On the bottom of that tank sits where AdBlue waits, since it will not mix with diesel — and a night passing makes no difference.
Keep your keys indoors tonight — or a person may drive it away first thing — then call us. Your driveway is where it is emptied, be it in Grampound Road or Ladock. The pumps are quiet enough to use outside a house after dark.
Set off with AdBlue in a diesel around Grampound Road?
A mile or two after filling up, the engine started playing up: rough running, smoke, lost power, lights on your dash. Maybe it was on Ashmead, possibly on the way out towards Truro, under 10 miles away.
The point: your system has pulled AdBlue through already. The high-pressure pump and each injector get it too on a bigger trip, after the fuel filter and lines have had it. It goes deeper with each extra mile covered and each restart.
Your move: pull up somewhere sensible, then switch your motor off. Services further along can wait: on the M5, over 50 miles out of Grampound Road, take the next junction. No test restarts: clearing itself isn't something AdBlue does. Phone, saying how far the vehicle went.
Hire, lease or company car with AdBlue in the wrong tank
It is a motor you have had for a week. On your own car, AdBlue is missing or somewhere else. On this one, the cap is just next to the diesel inlet — a surprise to you. Across Cornwall, nobody is safe from it.
Meaning? Whatever case above applies here — run or not — plus one extra stage. Work on the vehicle frequently requires the owner's go-ahead under hire or company agreements.
Next: ring the hire company or your fleet manager first, and then us — sorting it before we arrive is faster. Stranded by Grampound Road Village Church or outside St Columb Road till someone replies, your vehicle stays switched off the whole time.
Grampound Road: unsure if it was AdBlue in your diesel tank?
Sometimes the fair answer is "I think so". The bottle is lighter than it should be, there's a faint smell of ammonia around your filler, and you cannot remember which cap you took off. Perhaps it happened in a hurry at the school gates at Grampound Road Village CofE School, or on a friend's drive in Grampound.
What it means: a little spilled round the filler does no damage to the motor. The diesel tank with AdBlue inside is another matter. Turning on the car won't tell you which, and if there is AdBlue in your tank it will draw it in.
Your move: act as if it got in, and don't start the engine. Call us and describe what you saw; we would rather check a tank that turns out clean than drain one that has already been run.
The common ground in each Grampound Road AdBlue drain
The job begins the same way, whatever the situation. Wherever the car is — the pub in the village's car park, a road by Sir Robert Harvey Memorial Hall, a driveway, a forecourt — our van gets there and asks about the liquid, the amount, plus whether the motor has turned over. Replies shape the job; the price comes on the call whilst no one has set off yet.
A thorough flush follows this drain. With petrol it is routine; with AdBlue it is essential, because crystals form and certain metals are attacked, and none of that rinses away unaided. Next comes the fuel filter — flushed, or swapped where needed — followed by fresh diesel, and a test of the vehicle. The majority of unstarted vehicles are a half-hour visit after the moment we arrive.
Finally, our engineers start the car. With clean diesel in, it runs while our technicians check it is running properly, and then we go. If it is spotted soon, the car very rarely has permanent damage, and the whole job takes place where it is. Nothing is paid upfront, settlement is made on the day, and you receive what the insurer wants: an engineer report and a VAT invoice. Many policies cover misfuelling, so look at yours while the van travels.
About Grampound Road, briefly
Grampound Road is a village in Cornwall, situated inland at an elevation of 82 metres, approximately 6.6 miles from Truro. Grampound Road has a population of around 784 people, with semi-detached housing being the predominant type. Grampound Road is located near other small settlements, including Ladock, New Mills, and Trelion, in the Cornish countryside. Grampound Road is also relatively distant from London, at a distance of 224.7 miles.
AdBlue drains across Cornwall, Grampound Road included
As a rural village, Grampound Road shares its vans with the nearby places — Trelion, New Mills — all the way across TR postcodes. A postcode starting TR2 4 is the quickest way to tell us where you are.
No towing is needed, be it stopped centrally in Grampound Road or in a layby heading to Grampound Road Park and Playing Field, and so leave it where it is. Wherever it sits, that's where it gets cleared. Phone and ask rather than guess when you are by Grampound Road Cricket Pavillion, near a border, or somewhere awkward to pin down.
In one line: your scenario
Still unrun? Keep the vehicle off then ring. Started by now? Stop, switch off, phone. Petrol in Diesel takes over the remainder whatever it is, across Grampound Road and Cornwall, on 0333 366 0103.