Great Burstead: AdBlue in the Diesel Tank? Find Your Situation
All of it turns on one fact: if your motor has started since the AdBlue went in — far more than anything else. Wherever the vehicle is — Sunnymede, Great Burstead — never start an engine that has not run yet. Switch nothing on, call 0333 366 0103, and expect a proper flush plus a drain, done just where the car stands in Great Burstead. Stop the minute it is safe and turn off, if it has been run. Stage one remains the same, even though the work grows.
Compare what happened to a situation from the list below, wherever around Essex you are.
On a Great Burstead forecourt with AdBlue in a diesel
Only now, bottle yet in hand, you realise that the cap you opened was the wrong one, right at the petrol pump. Whether the nearest petrol station, Esso or somewhere else around Great Burstead, the situation is the same.
What it means: this is the best spot to find out. No pump has pulled it through, and so the AdBlue sits only in the tank.
What to do: do not get back in and crank it to clear the pump. A few things: a push into a space with the staff helping, the bottle kept, and a call to us from the forecourt. Can't move the car by the pump? Our explosion-proof kit keeps a busy forecourt sensible, and so it can be drained in place.
AdBlue in the diesel tank at home around Great Burstead
The warning light had been on for days. Only at the recycling bin, the empty container in your hand, did you look back at the cap you had used at the driveway. Homes just off Church Street are caught out as often as everywhere else.
What it means: if you have not driven since, this is almost as good as the forecourt. Being reluctant to mix, AdBlue drops to the base in your tank and stays. One night standing alters nothing.
Keep your keys in the house overnight — otherwise a person might take it away first thing — then phone us. Our technicians drain it on your driveway, whether that is around Great Burstead or out in Noak Hill. The pumping kit works quietly enough not to disturb the street at night.
Great Burstead: set off with AdBlue in a diesel?
Rough running, smoke, falling power or a glowing dashboard arrived a mile or two after the top-up. It might have been driving to Chelmsford, under 10 miles away, or just along Magnolias.
In short: the AdBlue has been sucked into your fuel system. It has been through your filter and your lines and, the further you went, into the high-pressure pump and the fuel injectors. It travels further with each extra mile covered and every restart.
Pull in somewhere safe — that's the next job — then turn everything off. Exit by the first junction — not the services beyond — if you're on the M25, under 10 miles from Great Burstead. No test restarts: clearing itself isn't something AdBlue does. Roughly what distance had it go? Say so as you call.
Hire, lease or company car with AdBlue in the wrong tank
You have just had this vehicle for days. Unknown to you, the AdBlue and diesel fillers sit side by side here — unlike your own vehicle, which has no AdBlue or stores it in another spot. Wherever you happen to be around Essex, every driver could slip up.
The upshot: exactly as above, split by if it ran, but with one added stage. Any work on your car often needs the owner's approval under hire or fleet terms.
What to do: ring the hire firm or your fleet manager first, then us. That's faster settled before our technicians get there than after. Waiting for an answer at the car park at Billericay, or beside St Mary Magdalene, Great Burstead? Keep your car off meanwhile.
Great Burstead: unsure if it was AdBlue in the diesel tank?
Occasionally the fair answer is "I think so". Lighter, that bottle; a trace of ammonia near your filler; a hazy memory of the cap. Look familiar? The gates of South Green Infant School in a rush, say, or a friend's drive over in Tye Common.
Meaning? Drips outside the inlet don't touch the motor at all. In your diesel tank, by contrast, AdBlue harms it. You cannot tell which by turning the ignition, and doing so will pull in any AdBlue that is in the tank.
Next: assume it went in, then keep your engine off. Describe what you noticed on the phone. A clear tank looked at is a better outcome than an already-run one emptied.
Great Burstead: what every AdBlue drain has in common
The job begins identically, whichever your case. Three questions are asked once our technicians reach the car — at a filling station, a driveway, a road by Barleylands Craft Village or the car park at Kings Head: the fluid, the amount, and if the motor has run. Over the phone, ahead of anything else, you are told the quote, and those replies decide the job too.
AdBlue crystallises and is corrosive to certain metals used in fuel systems, so it does not rinse out on its own; that is why the flush, after the drain, matters much more here than with petrol. The fuel filter is cleaned, or replaced where it needs to be; fresh diesel goes in; and your car is tested. If the motor has not run, the majority of jobs take about half an hour once we are there.
Our engineers start the engine last. Our engineers check it runs properly on clean diesel before we go. Lasting damage is very uncommon if it is noticed early, and the entire job is done where the car is. For your insurer: the engineer's report and the VAT invoice. For you: payment that day, no money in advance. Many insurance policies include misfuelling cover, and so it's worth checking yours while we are on the way.
About Great Burstead itself
Great Burstead is a suburban area in Essex, situated approximately 24.8 miles east of London and 9.2 miles from Chelmsford. Great Burstead lies at an elevation of around 45 metres, in a gently undulating landscape of inland Essex. Great Burstead has a mix of housing types, but semi-detached homes are particularly prevalent in the area. Great Burstead is close to nearby places such as Noak Hill, South Green, and Little Burstead.
Great Burstead and Essex: AdBlue drains across the area
As a residential suburb, Great Burstead has the same vans as the surrounding places — Little Burstead, South Green — all the way through CM postcodes. Quickest of all: a CM11 2 postcode for where you stand.
No towing is needed, be it stopped centrally in Great Burstead or on a layby en route to Langhams Wood, and so leave it where it is. Our technicians drain the car where it is. If you are somewhere hard to describe, close to The Alchemy Gallery or close to a border, ring and ask instead of guessing.
In one line: your situation
Motor not started: phone, leaving it alone. Started already? Pull over, turn off, ring. Petrol in Diesel handles the rest whichever it is, across Great Burstead and Essex, on 0333 366 0103.