What Now? AdBlue in the Diesel Tank in Great Chell
What to do about AdBlue in a diesel tank comes down to one thing more than any other: whether the engine has run since it was put in. Out in Little Chell or right around Great Chell, an unrun engine should remain unrun. Leave your engine and your ignition off and phone 0333 366 0103; it's generally a drain and a thorough flush, done where the car is in Great Chell. If it's run, stop as soon as it is safe then switch off. It is a larger job, yet step one does not change.
Anywhere around Staffordshire it took place, one of the cases below fits yours.
Great Chell forecourt: AdBlue in a diesel at the pump
Imagine it: standing by the petrol pump, holding the nozzle, you realise the cap you opened was not the right one. It might be the Murco Petroleum, or the another forecourt nearby, or another forecourt around Great Chell.
Put simply: there is no better spot exists to spot it. Still inside your tank, and no fuel pulled onwards: that is where the AdBlue sits.
Next: resist the temptation to start it only to move away from the petrol pump. Have the staff to lend a hand rolling it to a space, hold on to the receipt, then ring us from there. If it can't be shifted, it can be emptied at the petrol pump: the equipment is explosion-proof and fine on a working forecourt.
At home around Great Chell with AdBlue in your diesel tank
The warning light had been on for days. Only by the recycling, the empty bottle in your hand, did you look back at the cap you had opened on the driveway. It takes place on driveways just off Elsby Place as frequently as anywhere.
What it means: if you haven't driven since, this is nearly as good as the forecourt. Diesel and AdBlue keep apart: the AdBlue settles to the base of your tank and remains put, no matter how long the night.
Next: prevent any early move by putting the keys in the house, then phone us. We drain the car on your driveway, whether that is around Great Chell or out in Fegg Hayes. The equipment works quietly enough not to disturb the neighbours at night.
Set off with AdBlue in a diesel in Great Chell?
Lumpy running, smoke, lost power or a lit dashboard started a short way beyond the top-up. Somewhere on Rivington Crescent or else on the road towards Stoke-on-Trent — under 5 miles away.
What it means: the fuel system has pulled the AdBlue in. It has been through the filter and the lines and, the further you went, into the high-pressure pump and the injectors. Each mile and each restart takes it further.
What to do: pull over where it is safe to do so then switch off. On the M6, under 10 miles from Great Chell, that means the next junction, not the services further on. It will not have cleared, so there is no sense restarting to find out. Ring us and say how far you drove.
AdBlue in the wrong tank: hire, lease and company vehicles
It's a motor you have had for a week. Your own vehicle either has no AdBlue or puts it somewhere different, and so no one warned you the AdBlue cap was just next to the diesel. Throughout Staffordshire, no one is immune.
What it means: the same as the scenarios above, depending on whether it's run, with one more stage. Plenty of hire and fleet agreements need the owner's approval before repairs.
Next: phone the hire company or the fleet manager first, and then us — settling it before our arrival is quicker. Leave it switched off as the answer arrives, even if you are waiting outside Longport or near St Michael's.
Not sure it was AdBlue in the diesel tank, Great Chell?
Truthfully, the best answer might be that you think it did. The bottle is lighter than it should be, there's a faint smell of ammonia about your filler, and you cannot remember which cap you took off. Perhaps it happened in a hurry at the school gates at Whitfield Valley Primary Academy, or on a friend's drive in Turnhurst.
The upshot: the motor isn't hurt by a little AdBlue spilled on the outside. In the diesel tank, however, AdBlue harms it. Any AdBlue in your tank will be pulled in by firing up the vehicle, and the start would not settle which it is in any case.
Next: act as though it went in, then keep your engine off. Ring us and describe what you saw; we would rather check a tank that turns out clean than drain one that has already been run.
Every AdBlue drain in Great Chell shares these stages
Whichever situation you are in, this job starts the same way. Filling station, driveway, The Jester's car park or a street beside The Church of the Saviour — the van reaches the vehicle, and three questions come next: what fluid, which quantity, and whether it has run. Replies shape the job; the price comes on the call while no one has set off yet.
Draining your tank comes first, followed by a careful flush — more important with urea than with petrol, because crystals and corrosion will not go by themselves, no matter how long it sits. Next is the fuel filter — cleaned, or replaced where necessary — then fresh diesel, and a test of your vehicle. If the motor hasn't run, the majority of jobs take about half an hour once we're there.
Finally, our technicians start the engine. Before our engineers go, it's checked to be sure it runs smoothly on clean diesel. We do the whole job where the car is, and long-term damage is very unusual when it has been noticed soon. Nothing is taken upfront, settlement happens on the day, and you receive what your insurer asks for: an engineer report and a VAT invoice. Many insurance policies include misfuelling cover, and so it is worth checking yours while we are on the way.
About Great Chell and where it is
Great Chell is a suburban area in Staffordshire, situated near the River Trent and close to the city of Stoke-on-Trent. Great Chell has a mix of housing types, but semi-detached homes are the most common, and it is located at an elevation of 182 metres. Great Chell is part of the larger Stoke-on-Trent urban area, with nearby places including Fegg Hayes and Chell Heath. Great Chell is about 3.5 miles from Stoke-on-Trent city centre and 138.8 miles from London.
AdBlue drains around Great Chell and across Staffordshire
As a residential suburb, Great Chell shares its vans with the surrounding places — Chell Heath, Oxford — all the way across ST postcodes. Giving us a ST6 6 postcode finds you quickest of all.
No towing is needed, whether parked centrally in Great Chell or on a lay-by en route to Monks-Neil Park, so keep it where it is. We drain the car where it sits. If you are somewhere hard to explain, near Chell Heath Local Centre or close to a border, ring and ask rather than guessing.
Your scenario, summed up
Unstarted? Leave the vehicle that way and ring. Run by now: pull over, switch down, phone 0333 366 0103. Petrol in Diesel takes over the rest, in Great Chell or anywhere in Staffordshire.