What Now? AdBlue in the Diesel Tank in Greenhill
Has your motor turned over since the AdBlue went in? This single point decides almost everything about what comes next. Not started so far? Then leave the car like that, whether the car sits — Greenhill or Bonnybridge. Normally this means emptying and thoroughly purging it on the spot around Greenhill — and so leave your key and engine off then ring 0333 366 0103. When the engine has been run, pull in somewhere safe straight away, then turn it off. A bigger job, yes, but the identical opening move.
Find the situation below that matches yours, wherever across Falkirk it happened.
At the pump around Greenhill: AdBlue in a diesel
The cap you opened was the wrong one — and you only spot it while you are stood at the pump, bottle or nozzle in hand. It might be the JET, or the Gulf, or another station around Greenhill.
In short: there is no better place to be to spot it. Still inside the tank, with no fuel pulled onwards: that's where the AdBlue is.
Do this: stay out of the driver's seat, even if the pump wants freeing. Three things: a push into a space with the attendants helping, the receipt kept, and a call to us from the forecourt. If it cannot be moved, it can be cleared at the petrol pump: the equipment is explosion-proof and safe on a working forecourt.
Greenhill, at home: AdBlue in your diesel tank
For days the dashboard had been nagging you. A bottle bought at the garage, emptied in on the drive — and it's just at the recycling that the cap got your eye. It takes place on driveways just off Greenhill Road as regularly as anywhere.
Put simply: if the car has not moved since, it's nearly equal to finding out at the forecourt. Diesel and AdBlue keep apart: the AdBlue drops to the base of your tank and stays there, no matter how long the night.
Your move: the keys indoors, so no one takes the car anywhere first thing. Then, ring. Milnquarter or Greenhill: wherever your drive sits, that is where it is emptied. Our equipment works quietly enough that it won't wake the neighbours at night.
Greenhill: set off with AdBlue in a diesel?
You filled up, set off, and a mile or two later your motor began to run roughly, smoke, lose power or light up the dashboard. Perhaps it was on Foxdale Drive, maybe on the way out towards Stirling, under 10 miles away.
Meaning? The fuel pump has sucked the AdBlue up. Mileage sets how far it goes: filter and lines first, then the high-pressure pump and each injector. Each mile and each restart takes it further.
Stop somewhere safe — that's the first job — then switch it off. Greenhill sits under a mile from the M876; on it, come off at the next junction rather than pushing on for the services. Starting it again to check achieves nothing — AdBlue never clears itself. Roughly what distance had it gone? Tell us when you call.
AdBlue in the wrong tank: hire, lease and company vehicles
A week back, the car was new to you. On your own vehicle, AdBlue is missing or somewhere else. On this one, the inlet is just by the diesel cap — a surprise to you. Throughout Falkirk, nobody is safe from it.
Put simply: one extra step on top of the cases above, which depend on if it's run. Plenty of hire and company contracts require the owner's sign-off for work.
Do this: hire firm or fleet manager to begin with, us next, because sorting it beforehand saves time. Waiting for a reply at the car park at Camelon, or near Motte of Seabegs? Leave the engine off throughout.
Not sure it was AdBlue in your diesel tank, Greenhill?
"I think so" is often the most honest answer there is. What cap was taken off, you can't recall; meanwhile the bottle weighs lighter than expected, and ammonia hangs by the filler. The gates of the local primary school in a rush, say, or a friend's driveway out in Dennyloanhead.
What it means: a little spilled around your filler does no harm to the engine. In your diesel tank, however, AdBlue harms it. You can't tell which by turning the ignition, and doing so would pull in any AdBlue that is in the tank.
Next: assume it went in, then keep the motor off. Tell us what you noticed on the phone. A clear tank looked at counts as a happier result than an already-run one drained.
The common ground in every Greenhill AdBlue drain
The job opens identically, whatever your case. Our engineers come to the car, whether it's on a forecourt, a driveway, the car park outside Broomhill Inn or a side street near St Joseph's, and ask three things: what was put in, roughly how much, and whether the engine has run. Replies set the work; the price follows by phone while no one has left yet.
Then the tank is drained and the system purged thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it does not rinse out on its own. Then comes the filter — flushed, or replaced when needed — followed by fresh diesel, and a test of your vehicle. Not started? In that case roughly half an hour on site is most jobs.
Starting it comes last. Before our technicians go, it's checked to confirm it runs properly on fresh diesel. The whole job is done where the vehicle is, and when it's noticed soon, long-term damage is very rare. Payment is that day, never in advance. For the insurer, you get a VAT invoice and a written report from the engineer. It is worth remembering: many insurers include misfuelling cover, and so a quick look at your policy while you wait is worthwhile.
About Greenhill, for a moment
Greenhill is a suburban area situated on the riverside in Falkirk, with a mix of housing types but predominantly detached homes. Greenhill has a relatively low elevation of 59 metres and is located near the cities of Stirling and Falkirk, with nearby places including Milnquarter and Bonnyfield. Greenhill is part of the wider Falkirk area, which has a long history of industrial and economic activity. Greenhill sits approximately 8.8 miles from Stirling, a key city in central Scotland.
Greenhill and Falkirk: AdBlue drains across the area
High Bonnybridge and Bonnyfield have the same teams as Greenhill, a residential suburb, along with further towns throughout FK postcodes. Your whereabouts comes quickest from a postcode beginning FK4 2.
Whether the vehicle is on a lay-by on the way to Bonnyfield Local Nature Reserve or in a car park in the middle of Greenhill, it doesn't need to move. We drain the vehicle where it stands. If you are somewhere hard to explain, near Seabegs Wood Roman Fortlet or close to a border, ring and ask instead of guessing.
Your scenario, summed up
If it hasn't started, phone and leave it off. Run by now: pull over, switch down, phone 0333 366 0103. Petrol in Diesel handles the remainder, in Greenhill or wherever across Falkirk.