What Now? AdBlue in the Diesel Tank in Greyfield
One thing counts above all once AdBlue is in a diesel tank, and it is if the motor has been started afterwards. If it has not, keep it that way, whether the vehicle is in Greyfield itself or out in Amesbury. Leave the engine and the ignition off then phone 0333 366 0103; it is generally a drain and a thorough flush, done where the car is around Greyfield. Already started? Stop when safe, then switch everything off. A bigger job, yes, but the same opening step.
Find the situation below that matches yours, wherever in Somerset it happened.
At the petrol pump in Greyfield: AdBlue in a diesel
The cap you unscrewed was the wrong one — and you just spot it as you're standing at the petrol pump, bottle or nozzle in your hand. Anywhere in Greyfield, then — Murco, Murco Fual, or anywhere else nearby.
The upshot: of every spot to find out, the forecourt is the best. Nothing has drawn it in, so the AdBlue stays just inside that tank.
What to do: don't get back in and start the vehicle to clear the pump. A few things: a shove into a space with the staff helping, the receipt saved, and a call to us from where you stand. Our equipment is explosion-proof and safe on a busy forecourt, so a car that can't be pushed clear gets drained where it is at the pump.
At home in Greyfield with AdBlue in your diesel tank
The warning light had been on for days. Only at the recycling bin, the empty container in your hand, did you glance back at the cap you had used at the driveway. Driveways near Scumbrum Lane see it as much as any other street.
Meaning? Provided the car has not been driven since, it is close to the forecourt case. Diesel and AdBlue keep separate: the AdBlue drops to the base of your tank and remains there, no matter how long the night.
Put the keys indoors tonight — or a person may drive it off at breakfast — and call us. Your driveway is where it gets emptied, whether in Greyfield or High Littleton. Even at night, the pumps stay quiet enough for a residential street.
On the road in Greyfield with AdBlue in a diesel
Lumpy running, smoke, lost power or a glowing dashboard arrived a short way beyond the top-up. Maybe heading for Bath, under 10 miles away, or just along High Street.
In short: the AdBlue has been sucked through the fuel system. Distance decides how far it goes: filter and lines first, then the high-pressure pump and each injector. More miles, more restarts: deeper it travels.
Next: find a safe spot, pull in, then turn your engine off. Greyfield sits under 15 miles from the M32; on it, pull off at the next junction rather than pressing on for the services. Do not restart the vehicle to see if it has cleared; it will not have. Call, and say what distance the car went.
AdBlue in the wrong tank: hire, lease and company vehicles
You've had the vehicle hardly a week. Your own vehicle either does without AdBlue or puts it elsewhere, and so nothing told you the AdBlue inlet sits just beside the diesel. Any driver, anywhere across Somerset, might make the same.
Put simply: one extra step on top of the cases above, which turn on whether it's run. The owner often needs to approve the work, under many hire and fleet contracts.
What to do: ring the hire firm or your fleet manager first, then us. That is quicker settled before our engineers turn up than after. Stranded near High Littleton Scout Hall or at Keynsham until the firm replies, the car stays switched off throughout.
AdBlue in your diesel tank? Not sure, around Greyfield
Occasionally the fair answer is "I think so". The bottle is lighter than it should be, there is a faint smell of ammonia about your filler, and you can't remember which cap you took off. Possibly it happened in a hurry at the school gates at High Littleton CofE VC Primary School, or on a friend's drive in Cross Ways.
Put simply: spillage near your filler leaves your motor unharmed. Inside your diesel tank, however, AdBlue harms it. Firing up the vehicle won't tell you which, and if there is AdBlue in the tank it will suck it in.
Your move: act as though it got in, and don't start your motor. Describe what you saw on the phone. A clear tank checked is a happier result than an already-run one emptied.
The common ground in each Greyfield AdBlue drain
Whichever situation you are in, the job starts the same way. Forecourt, drive, Star Inn's car park or a road by Holy Trinity — our van comes to the vehicle, and three answers follow: what liquid, what amount, and if it has run. Those answers determine the work, and you get the price by phone, before anybody heads out.
A thorough flush follows this drain. With petrol it is standard; with AdBlue it's essential, because crystals form and some metals are attacked, and neither rinses away unaided. Last come your filter, flushed or replaced as needed; fresh diesel; and a check of the car. Most unrun vehicles are a half-hour job after the moment our technicians arrive.
Finally, our engineers start it. Our check that it runs correctly on new diesel comes before our technicians head off. The entire job is done where your car is, and if it is spotted early, permanent damage is very uncommon. Paying comes on the day, never in advance. For your insurer, there is a VAT invoice plus a report from the engineer. It is worth knowing: many insurers offer misfuelling cover, so a quick look at your policy as we travel is worthwhile.
About Greyfield
Greyfield is a locality in the South West of England, situated in inland Somerset at an elevation of around 135 metres. Greyfield lies near the city of Bath, approximately 7.7 miles away, and is close to other nearby places such as High Littleton, Rotcombe, and Mearns. Greyfield has a population of around 1655 people and is characterised by predominantly detached housing.
AdBlue drains across Somerset, Greyfield included
Throughout BS postcodes, the vans covering Greyfield — a small village — reach surrounding places as well, Rotcombe and Mearns included. Your whereabouts is quickest from a postcode that starts BS39 6.
No towing is needed, be it parked centrally in Greyfield or in a lay-by en route to High Littleton Recreation Ground, so keep it where it is. We drain it where it stands. Assuming won't help near Holy Trinity Church Hall, on a county line or anywhere hard to pin down; ring and check.
In one line: your situation
Not run yet: keep it off then ring. Already run: stop, switch off and call. Either way, Petrol in Diesel takes it from there around Greyfield and anywhere around Somerset on 0333 366 0103.