What Now? AdBlue in the Diesel Tank in Hall Close Chase
One thing counts most when AdBlue is in a diesel tank, and that is if the engine has been started afterwards. Out in Collingwood Grange or right around Hall Close Chase, an unstarted motor should stay unrun. Leave the engine and the ignition off then ring 0333 366 0103; it is normally a drain and a thorough flush, done where the car is in Hall Close Chase. Stop the minute you safely can and turn off, if it has been run. It is a larger job, though step one does not change.
Further down: the situations we meet, wherever in Northumberland. Choose yours.
Hall Close Chase forecourt: AdBlue in a diesel at the pump
Imagine it: standing by the petrol pump, holding the bottle, you spot the cap you took off wasn't the right one. Maybe you are at the Sainsbury's, maybe at the Co-op Food, possibly somewhere else around Hall Close Chase.
In short: no better place exists to discover it. Just the tank holds AdBlue; no part beyond it has drawn it in.
Clearing the petrol pump is no excuse to start it — and so don't get back in. Three things: a shove into a bay with the staff assisting, the receipt saved, and a ring to us from the forecourt. Stuck beside the petrol pump? Explosion-proof kit keeps a live forecourt safe, and so it can be drained where it is.
AdBlue in the diesel tank on a Hall Close Chase drive?
The warning light had been on for days. A bottle from the garage, emptied in at the driveway — and it was only at the bin that the cap got a second look. It happens on drives just off Northumbrian Road as regularly as anywhere.
The point: zero driving since leaves this nearly equal to spotting it at the petrol pump. Diesel and AdBlue stay separate: the AdBlue drops to the floor of your tank and stays put, however long it waits.
Next: stop an early-morning move by keeping your keys indoors, then ring us. Your drive is where it is drained, whether around Hall Close Chase or Hall Close Glade. Late-night empties outside a house are fine: the pumps are quiet.
Set off with AdBlue in a diesel around Hall Close Chase?
Rough running, smoke, lost power or a lit dashboard arrived a short way beyond the top-up. Perhaps it was on Dudley Lane, possibly on the way out towards Newcastle upon Tyne, under 10 miles away.
What it means: the system has drawn the AdBlue in. The high-pressure pump and each injector get it as well on a longer run, once the filter and lines have it. Every restart, like each mile, carries it on.
Next: pick a safe spot, pull in, then turn your motor off. Service stations further along can wait: from the A167(M), under 10 miles out of Hall Close Chase, take the first junction. It won't have cleared, so there's no sense restarting to find out. Tell us know the mileage covered as you ring.
Hire, lease or company car with AdBlue in the wrong tank
A week back, it was unknown to you. Your own car either has no AdBlue or keeps it elsewhere, so no one told you the AdBlue cap was just beside your diesel. It can happen to anyone, anywhere around Northumberland.
The point: just as above, divided by whether it ran, but with an added stage. The owner often needs to sign off the work, under many rental and fleet contracts.
What to do: ring the hire firm or your fleet manager first, then us. That's faster settled before our technicians turn up than after. Stranded near Alexandra Park Pavilion or at Cramlington until someone answers, your car stays switched off the whole time.
Unsure about AdBlue in your diesel tank around Hall Close Chase?
At times the honest answer is "I think so". Which cap came off, you can't recall; meanwhile the bottle weighs lighter than it ought to, and ammonia hangs by your filler. The gates of Hareside Primary School in a rush, perhaps, or someone's drive out in Whitelea Grange.
What it means: a little spilled round your filler does no harm to your motor. AdBlue inside your diesel tank does. Any AdBlue in the tank would be drawn in by firing up your car, and the start wouldn't settle which it is in any case.
What to do: treat it as if it went in. Don't crank it. Phone and give what you saw: we would sooner find a tank free of AdBlue than drain one after the engine has run.
Hall Close Chase: what every AdBlue drain has in common
No matter the situation, a single start is used. Three things are asked when we reach your car — at a forecourt, a drive, a road by St Paul's RC Church or the car park at Benedictine Catholic Social Club: the liquid, the amount, and if the motor has been started. Your price comes over the phone, ahead of anyone setting off, and those answers set the job.
Then the tank is emptied and the fuel system purged thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it doesn't rinse out on its own. Fresh diesel goes in after the filter has been flushed or replaced, and the car is finally tested. Where your engine has not been started, allow about half an hour on site, in most cases.
The final step is starting it. Our check that it runs properly on new diesel comes before we go. Our engineers do the entire job where your car is, and long-term damage is very uncommon if it has been noticed soon. For your insurer: an engineer's report and the VAT invoice. For you: payment that day, nothing upfront. It is worth knowing: lots of insurers offer misfuelling cover, so a quick look at your documents as you wait pays.
About Hall Close Chase and where it is
Hall Close Chase is a suburban area located inland in Northumberland, approximately 7 miles from Newcastle upon Tyne. Hall Close Chase sits at an elevation of around 70 metres, with semi-detached housing being the predominant type of accommodation. Hall Close Chase is surrounded by other residential areas, including Hall Close Glade and Stonelaw Grange. Hall Close Chase has a population of around 5906 people.
AdBlue drains across Northumberland, Hall Close Chase included
As a residential suburb, Hall Close Chase has the same vans as the surrounding places — Whitelea Glade, Stonelaw Grange — all the way through NE postcodes. A postcode starting NE23 6 is the quickest way to tell us where you are.
Parked heading to Alexandra Skate Park, or bang in the centre of Hall Close Chase, your vehicle remains put — there's no need to move it at all. The drain is done on the spot. Awkward to pin down? Close to The Salvation Army or a county line? Asking beats guessing, so ring.
Your scenario, in one line
Still unrun? Leave it that way and ring. Run by now: pull over, power down, ring 0333 366 0103. Petrol in Diesel handles the remainder, in Hall Close Chase or wherever in Northumberland.