What Now? AdBlue in the Diesel Tank in Hampreston
Has your engine turned over since the AdBlue went in? This one question settles almost everything else from here. If it hasn't, keep it that way, whether the car is in Hampreston itself or out in Knighton. Phone 0333 366 0103 with the key and motor still off. In Hampreston, that is generally drained and flushed on the spot. Stop the minute it is safe then turn off, if it has been run. It is a bigger job, yet step one does not change.
Wherever in Dorset it took place, one of the cases below fits yours.
On a Hampreston forecourt with AdBlue in a diesel
Picture it: stood by the pump, gripping the bottle, you realise the filler you opened wasn't the correct one. Whether Murco, Shell or somewhere else around Hampreston, the case is the same.
Meaning? Spotting it here is the best it gets. No pump has drawn it through, and so the AdBlue stays just inside that tank.
What to do: do not get back in and fire it up to clear the pump. Ring us from the forecourt once your vehicle is in a space — the attendants will lend a hand to roll it — and save the receipt. Can't move it by the petrol pump? Our explosion-proof kit keeps a busy forecourt safe, and so we can drain the vehicle where it is.
Hampreston, at home: AdBlue in your diesel tank
For days the dashboard had been warning you. A bottle from the shop, emptied in at the driveway — and it's just by the recycling that the cap got a second look. Drives close to Ham Lane see it as much as any other street.
The upshot: no miles since makes it nearly as good to spotting it at the petrol pump. AdBlue doesn't mix with diesel; it sinks to the bottom of that tank and waits there. Overnight does not change that.
What to do: leave your keys inside the house so nobody moves the vehicle in the morning. Then ring. Little Canford or Hampreston: whichever your drive is, that's where it is cleared. The pumps are quiet enough to use outside a house at night.
Set off with AdBlue in a diesel in Hampreston?
Lumpy running, smoke, lost power or a glowing dashboard started a mile or two after the fill. Maybe it was on Old Ham Lane, possibly on the way out towards Salisbury, under 25 miles away.
The upshot: your system has pulled AdBlue through by now. The injection pump and each injector see it as well on a bigger trip, once the fuel filter and pipework have it. More miles, more starts: deeper it goes.
Next: pick a safe spot, stop, and turn your engine off. Services further along are too far: from the M27, under 25 miles out of Hampreston, use the first junction. Do not restart the vehicle to see if it has cleared; it will not have. Tell us hear the distance covered when you ring.
Hire, lease or company car with AdBlue in the wrong tank
You've had the vehicle barely a week. On your own vehicle, AdBlue is missing or elsewhere. On this one, its cap is right next to the diesel cap — a surprise to you. It can happen to anyone, anywhere around Dorset.
Meaning? Whatever applies above counts here — run or unrun — and one extra step. Many rental and company agreements need the owner's approval for repairs.
Sorting it before the van turn up is quicker, so ring the hire company or your fleet manager, then us. Stuck near Saint Mary the Virgin, Hampreston or outside Branksome till someone answers, the vehicle stays turned off the whole time.
Unsure about AdBlue in the diesel tank around Hampreston?
"I think so" is sometimes as honest answer there is. Lighter, the bottle; a trace of ammonia near the filler; no clear memory of the cap. Sound familiar? The gates of Hampreston Church of England Voluntary Aided First School in a rush, perhaps, or a friend's drive over in Canford Bottom.
In short: a spill round the filler leaves your engine unharmed. AdBlue inside the diesel tank does. You cannot tell which by turning the key, and doing so would pull in any AdBlue that is in that tank.
Take it that it was put in, and don't start the engine. Call us and explain what you saw; we'd rather check a tank that turns out free of AdBlue than drain one that has already been run.
The common ground in every Hampreston AdBlue drain
Whatever the case, a single start is used. Three things come when our technicians arrive — at a forecourt, a drive, a street by Longham United Reformed Church or the car park at Fox and Hounds: the liquid, the amount, and if the motor has been started. The price is given on the call, before a van leaves, and those replies set the job.
Then the tank is emptied and the system rinsed thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it does not rinse out on its own. Last are the filter, flushed or replaced as needed; clean diesel; and a check of your car. Most unstarted vehicles are a half-hour job from the moment our technicians turn up.
Lastly, our engineers start the engine. With new diesel in, it runs while our engineers make sure it's running correctly, and then we leave. When it is spotted early, the vehicle very seldom has lasting damage, and the entire job takes place where it is. Paying is that day, never in advance. For your insurer, there is a VAT invoice and a written report from the engineer. Dig out your insurance while we're en route: cover for misfuelling comes built into plenty of policies.
About Hampreston
Hampreston is a small village in Dorset, situated inland at an elevation of 17 metres, with detached housing being the predominant type of accommodation. Hampreston lies near the villages of Little Canford, Longham, and Stapehill, and is approximately 20 miles from the city of Salisbury. Hampreston has a population of around 575 residents, and is located about 92 miles west of London. Hampreston remains a quiet, rural community with a strong sense of local identity.
AdBlue drains around Hampreston, and across Dorset too
Hampreston is a rural village, and the same teams that cover it work the towns near it too, Longham and Stapehill among them, across the BH postcode area. The location is quickest from a postcode that starts BH21 7.
No towing is required, whether parked centrally in Hampreston or on a lay-by en route to Crow Copse, so keep it where it is. Draining happens right there. Ring and check rather than guess if you're by Canford Sports Centre, on a boundary, or somewhere tricky to explain.
In one line: your scenario
Unstarted? Keep it off then ring. Whichever line applies, Petrol in Diesel takes over from there on 0333 366 0103, throughout Dorset and within Hampreston — once you pull over, switch off and ring, if it has run.