AdBlue in the Diesel Tank in Hamworthy, and What to Do Next
All of that hinges on one fact: if the motor has started after the AdBlue was added — more than anything else. Anywhere your car is — Turlin Moor, Hamworthy — never run a motor that has not been started yet. Call 0333 366 0103 with the key and motor still off. Across Hamworthy, that is typically emptied and flushed on the spot. When the motor has run, pull in safely straight away, then switch it off. A bigger job, then, but the identical first step.
Below: the cases our technicians meet, wherever across Dorset. Choose yours.
Hamworthy forecourt: AdBlue in a diesel at the pump
Picture it: standing by the pump, holding the bottle, you realise the filler you took off was not the right one. Be it Esso, Shell or somewhere else around Hamworthy, the case is the same.
Meaning? Finding out here is as good as it gets. Nothing has drawn it through, so the AdBlue sits just in that tank.
Next: resist the urge to fire it up only to free up the petrol pump. A few things: a push into a space with the staff assisting, the bottle saved, and a call to us from where you stand. If it can't be moved, it can be emptied at the petrol pump: the equipment is explosion-proof and safe on a busy forecourt.
AdBlue in the diesel tank on a Hamworthy drive?
Days had gone by with the dash light on. A bottle from the shop, tipped in at the driveway — and it was just by the bin that the cap caught your eye. Drives close to Blandford Road get it as much as any other street.
In short: if your car has not been driven since, it is almost equal to spotting it at the pump. AdBlue does not mix with diesel; it sinks to the bottom of your tank and waits there. Overnight does not change that.
Keep your keys indoors tonight — or a person may drive it away at breakfast — and call us. Your driveway is where it gets emptied, be it around Hamworthy or Lake. Our equipment works quiet enough that it won't wake the street at night.
Set off with AdBlue in a diesel in Hamworthy?
A short way beyond filling up, your motor began misbehaving: rough running, smoke, less power, warnings on your dash. Anywhere on Lake Road or heading towards Salisbury — under 50 miles away.
What it means: the fuel system has sucked the AdBlue in. The injection pump and every injector get it as well on a longer run, after the fuel filter and lines have it. Each mile and each restart takes it further.
Next: find a safe place, pull in, then turn your motor off. Leave at the first junction — not the services further along — if you are on the M27, under 25 miles from Hamworthy. No test restarts: clearing itself is not something AdBlue will do. Phone, saying what distance the vehicle was driven.
AdBlue in the wrong tank of a hire, lease or company car
You have just had this vehicle a week. Your own vehicle either does without AdBlue or keeps it elsewhere, so nothing told you the AdBlue inlet was right next to the diesel. Wherever you happen to be in Dorset, any motorist can be caught.
What it means: the same as the scenarios above, depending on whether it's run, with one more stage. Plenty of hire and company agreements want the owner to approve work on the vehicle.
Settling it before we turn up is quicker, and so phone the hire company or your fleet manager, then us. Stranded near War Memorial in St Michael's Churchyard or outside the nearest station till the firm replies, the car remains turned off the whole time.
Hamworthy: unsure if it was AdBlue in your diesel tank?
Honestly, the best answer may be that you think it did. A slight ammonia smell hangs around the filler, the bottle seems too light, and which cap came off is hard to recall. Possibly it happened in a hurry at the school gates at Twin Sails Infant and Nursery School, or on a friend's drive in Lower Hamworthy.
Meaning? Drips around the inlet don't touch the motor at all. In your diesel tank, however, AdBlue damages it. If there is AdBlue in your tank, starting the vehicle would pull it in, and it would not tell you which either.
Take it that it got in, and never turn the engine. Checking a tank that proves free of AdBlue is better than emptying one after it has been run — so phone then tell us what you noticed.
Hamworthy: what every AdBlue drain has in common
No matter the situation, a single opening is used. Three things are asked when our technicians reach your car — on a filling station, a drive, a road beside St Michael's Church Centre or the car park at The Red Lion: the liquid, the amount, and whether it has run. Replies set the work; the quote follows by phone while no one has set off yet.
AdBlue crystallises and is corrosive to certain metals used in fuel systems, so it does not rinse out unaided; that's why the flush, after this drain, counts much more here than with petrol. The fuel filter is cleaned, or replaced where it needs to be; clean diesel goes in; and your car is tested. Where the motor has not run, allow about half an hour once we arrive, for most cases.
Our technicians start the engine last. Our technicians make sure it runs correctly on fresh diesel before we go. When it's caught early, the car very seldom has permanent damage, and the whole job happens where it is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Dig out your insurance while we arrive: misfuelling cover comes built into plenty of policies.
About Hamworthy and where it is
Hamworthy is a coastal suburban area in Dorset, situated near the shores of Poole Harbour at an elevation of around 13 metres. Hamworthy lies approximately 25 miles from Salisbury and 98 miles from London, with nearby attractions including Lake, Ham Hill, and Rockley Sands. Hamworthy has a population of around 6313 people, predominantly living in semi-detached housing.
AdBlue drains across Dorset, Hamworthy included
Ham Hill and Rockley Sands get the same teams as Hamworthy, a residential suburb, along with further towns throughout BH postcodes. Telling us your BH15 4 postcode pins you fastest of all.
Central Hamworthy or a layby near Ham Copse: either way it is, the car doesn't need to shift at all for the drain. We drain the vehicle where it sits. If you are somewhere hard to describe, close to St Michael's Church or close to a border, ring and ask instead of assuming.
The one-line version
If it hasn't run, phone and leave it that way. Whichever case applies, Petrol in Diesel handles the rest on 0333 366 0103, across Dorset and within Hamworthy — after you pull over, turn off then ring, if it has run.