AdBlue in the Diesel Tank in Hanchett End, and What to Do Next
One fact matters above all when AdBlue is in a diesel tank, and that is whether your engine has run afterwards. Anywhere your vehicle stands — Hazel Stub, Hanchett End — don't start an engine that has not been started yet. Usually that is draining and thoroughly rinsing it on the spot around Hanchett End — so leave your ignition and engine off and call 0333 366 0103. If it's run, stop as soon as it is safe and switch off. Stage one stays unchanged, even though the job is bigger.
Anywhere in Suffolk it took place, one of the situations below matches yours.
Hanchett End forecourt: AdBlue in a diesel at the pump
The cap you unscrewed was the wrong one — and you just spot it as you're stood at the petrol pump, bottle or the nozzle in your hand. It could be the Sainsbury's, or perhaps the BP, or a different station around Hanchett End.
What it means: this is the ideal spot to find out. The AdBlue is inside that tank and nowhere else. Nothing has sucked it in.
Do this: keep out of the car, however much the queue wants clearing. Three jobs: a shove into a space with the staff assisting, the receipt kept, and a ring to us from the forecourt. Our equipment is explosion-proof and fine on a live forecourt, and so a car that cannot be pushed away is drained right at the petrol pump.
AdBlue in your diesel tank on a Hanchett End drive?
On your dash, a reminder had been lit all week. Bought a container, poured it in outside the house, recycled the empty — and at that point looked at the cap again, too late. It takes place on driveways just off Barsey Close as frequently as anywhere.
The point: zero miles since makes it nearly equal to spotting it at the petrol pump. Diesel and AdBlue stay apart: the AdBlue settles to the base of the tank and remains put, however long it waits.
What to do: leave the keys inside the house so no one moves the vehicle in the morning. Then ring. Out in Chimswell or here in Hanchett End, the draining happens on your driveway. Night-time empties outside a house are fine: the pumps are quiet.
AdBlue in a diesel and already driving around Hanchett End?
You filled up, set off, and a mile or two later your engine began to run unevenly, smoke, lose power or light up the dashboard. Haycocks Road, perhaps, or the route to Cambridge — a trip of under 15 miles.
The point: the system has pulled AdBlue through already. Past the fuel filter, along the lines, and — the more the mileage — deeper into the injection pump and each injector. More miles, more restarts: deeper it goes.
Your move: stop anywhere sensible, then turn the engine off. Leave by the first junction — not the services further along — if you're on the M11, under 10 miles from Hanchett End. It will not have cleared, so there is no point starting it again to check. Call us and say how far you went.
AdBlue in the wrong tank of a hire, lease or company car
A week ago, the car was unknown to you. Your own vehicle either has no AdBlue or puts it somewhere different, so nothing told you the AdBlue cap was right beside your diesel. Across Suffolk, no one is safe from it.
What it means: the same as the scenarios above, depending on whether it has run, with one more step. The owner often has to approve any work, under many rental and fleet contracts.
Settling it before the van arrives is quicker, so ring the hire company or your fleet manager, and then us. Stranded by The Spirit of Enterprise or outside Dullingham till the firm answers, the car remains switched off throughout.
Unsure about AdBlue in the diesel tank in Hanchett End?
At times, "I think so" is the most anyone can truthfully say. Lighter, the bottle; a trace of ammonia near the filler; no clear recollection of the cap. Look familiar? Maybe it happened in a hurry at the school gates at St Felix Roman Catholic Primary School, Haverhill, or on a friend's drive in Withersfield.
What it means: a little spilled about the filler does no harm to your motor. Inside your diesel tank, however, AdBlue harms it. Any AdBlue in your tank would be pulled in by starting your car, and the start would not settle which it is in any case.
Assume it went in, and don't turn your key. Describe what you noticed on the phone. A clear tank checked is a happier outcome than an already-run one drained.
Each AdBlue drain around Hanchett End shares these stages
Each case has the same start to the work. Forecourt, drive, The Flying Shuttle's car park or a road beside Withersfield Village Sign — the van reaches the car, and three answers follow: which liquid, which amount, and whether it ran. Replies shape the work; the quote comes on the call while nobody has set off yet.
AdBlue forms crystals and is corrosive to certain metals in fuel systems, and so it does not wash out on its own; that is why a full flush, after the drain, matters much more here than with petrol. Finally come the fuel filter, cleaned or renewed as needed; clean diesel; and a check of the car. Where the engine has not been started, expect about half an hour on site, for most jobs.
Firing it up comes at the end. Our engineers check it runs properly on clean diesel before we go. If it is spotted quickly, the car very rarely has long-term damage, and the whole job happens where it is. Paying comes on the day, never in advance. For your insurer, you get a VAT invoice plus a written report from the engineer. Check your insurance while we arrive: misfuelling cover comes included in plenty of policies.
About Hanchett End
Hanchett End is a suburban area situated on the riverside in Suffolk, with an elevation of 82 metres. Hanchett End lies near the cities of Cambridge and Ipswich, and is part of a larger network of communities including Chimswell and Hanchett Village. Hanchett End has a population of approximately 2796 residents, predominantly living in terraced housing. Hanchett End is located 46.4 miles from London, making it a commuter hub for those working in the capital.
Hanchett End and Suffolk: AdBlue drains across the area
As a residential suburb, Hanchett End has the same vans as the surrounding places — Parkway, Hanchett Village — all the way across CB postcodes. Telling us your CB9 7 postcode finds you quickest of all.
Central Hanchett End or a lay-by towards Barsey Green: either way it sits, the car doesn't need to shift an inch for this drain. Our technicians drain it where it sits. Ring and ask rather than guess if you're by St Felix Catholic Church, on a boundary, or somewhere tricky to pin down.
Your situation, in one line
Where it has not run, ring and keep it off. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there around Hanchett End and anywhere around Suffolk on 0333 366 0103.