Hanley Swan: AdBlue in the Diesel Tank? Find Your Situation
Has your motor run since the AdBlue was put in? That single question decides nearly everything about what comes next. Not started so far? Then keep the vehicle that way, whether the vehicle is — Hanley Swan or Blackmore End. Call 0333 366 0103 with the ignition and motor still off. In Hanley Swan, such a case is typically drained and flushed where it stands. Already run? Stop once safe, then switch everything off. It's a bigger job, though step one doesn't change.
Find the scenario below that matches yours, wherever around Worcestershire it happened.
Hanley Swan forecourt: AdBlue in a diesel at the pump
Only at this point, bottle still in your hand, you realise that the cap you opened was the wrong one, right at the petrol pump. Anywhere in Hanley Swan, then — Warners, Texaco, or somewhere else nearby.
In short: there is no better spot to be to spot it. Nothing has pulled it in, so the AdBlue stays only in the tank.
Freeing the petrol pump is no reason to start it — so do not get back in. Ask the attendants to help you roll your car into a parking space, keep your receipt or the bottle, then ring us from the forecourt. Draining it there at the pump is possible when it can't be shifted, since the equipment is explosion-proof.
At home in Hanley Swan with AdBlue in your diesel tank
On the dash, a warning had shown all week. Picked up a container, tipped it in outside the house, binned the empty — and at that point looked at the cap again, too late. Homes just off B4209 are hit as often as everywhere else.
The upshot: no miles since makes it almost equal to spotting it at the petrol pump. Diesel and AdBlue stay apart: the AdBlue settles to the floor of that tank and remains put, however long it waits.
Your move: keys in the house, and so no one takes your car off first thing. Then, phone. Our engineers drain the car on your drive, whether that's in Hanley Swan or out in Picken End. The pumps are quiet enough to use outside a house at night.
Set off with AdBlue in a diesel in Hanley Swan?
A short way after filling up, the motor started misbehaving: roughness, smoke, lost power, warnings on your dash. It might have been driving for Worcester, under 10 miles away, or simply along Welland Road.
What it means: your fuel system has drawn the AdBlue in. Distance sets how deep it goes: filter and pipework to begin with, then the high-pressure pump and each injector. It travels deeper with each mile driven and each restart.
What to do: pull over where it's safe then switch off. Leave at the first junction — not the services further along — if you are on the M5, under 5 miles from Hanley Swan. Do not restart the car to see if it has cleared; it will not have. About what distance had it gone? Say so when you call.
Hire, lease or company car with AdBlue in the wrong tank
Seven days ago, it was new to you. On your own car, AdBlue is absent or somewhere else. On this one, its cap is right by your diesel cap — a surprise to you. Wherever you are across Worcestershire, any motorist can be caught.
What it means: the same as the scenarios above, depending on whether it's run, with one more stage. The owner frequently has to approve the work, under plenty of rental and company contracts.
Sorting it before we arrives is quicker, and so ring the rental company or your fleet manager, and then us. If you're stuck in the car park outside Great Malvern, or by British National Fencing Museum, while you wait for an answer, leave your car off.
Hanley Swan: unsure if it was AdBlue in your diesel tank?
"I think so" is often as honest as it gets. The bottle is lighter than it should be, there is a faint smell of ammonia round the filler, and you can't remember which cap you took off. Maybe at a friend's driveway in Brotheridge Green, or rushing outside Hanley Swan St Gabriel's with St Mary's CofE Primary School at the school run.
Meaning? Drips around the inlet never touch the motor at all. The diesel tank with AdBlue inside is another matter. You cannot tell which by turning the ignition, and doing so will suck in any AdBlue that is in that tank.
Assume it was put in, and never start the engine. Inspecting a tank that proves free of AdBlue is better than emptying one after it has been run — so phone then describe to us what you saw.
What every AdBlue drain around Hanley Swan has in common
The job begins the same way, whatever the case. Three things are asked once our engineers reach your car — at a forecourt, a drive, a road by St Gabriel or the car park outside The Swan: the liquid, the quantity, and if the motor has been started. The price comes over the phone, ahead of anyone setting off, and the answers set the job.
AdBlue forms crystals and is corrosive to certain metals in fuel systems, and so it won't rinse out unaided; that's why the flush, after the drain, matters much more here than with petrol. Last are your filter, flushed or replaced as needed; fresh diesel; and a check of the vehicle. If your engine has not run, most jobs take about half an hour once we are there.
Starting the car comes at the end. With new diesel in, it runs while we confirm it's running correctly, and then we head off. Our engineers do the whole job where the vehicle is, and lasting damage is very unusual when it has been spotted early. For your insurer: the engineer's report and the VAT invoice. For you: payment that day, nothing in advance. Plenty of policies cover misfuelling, and so check yours as we head over.
About Hanley Swan, for a moment
Hanley Swan is a small village in Worcestershire, situated near the city of Worcester and surrounded by other local places such as Picken End and Gilberts End. Hanley Swan sits in a low-lying area at an elevation of around 34 metres, with detached housing being the predominant type of accommodation. Hanley Swan is located approximately 7.8 miles from Worcester and about 99.9 miles from London, making it a rural community within commuting distance of the city. Hanley Swan has a population of around 662 people, according to recent estimates.
AdBlue drains across Worcestershire, Hanley Swan included
Gilberts End and Gilvers Lane have the same teams as Hanley Swan, a rural village, plus further places over WR postcodes. A postcode starting WR8 0 is the quickest way to tell us where you are.
No towing is required, whether parked centrally in Hanley Swan or in a layby en route to Day's Coppice, and so leave it where it is. Our engineers drain the vehicle where it sits. Phone and check instead of guessing when you are close to Our Lady and St Alphonsus, on a boundary, or somewhere tricky to pin down.
In one line: your scenario
Unstarted? Keep the car off then ring. Run by now: pull over, power down, phone 0333 366 0103. Petrol in Diesel takes over the rest, within Hanley Swan or anywhere in Worcestershire.