AdBlue in the Diesel Tank in Hanover Square: What Now?
One thing counts most once AdBlue is in a diesel tank, and it is if the motor has been started afterwards. Over in Pentre-chwyth or here around Hanover Square, an unrun engine should stay unrun. Leave the motor and your ignition off and phone 0333 366 0103; it is normally a drain and a thorough flush, done where the vehicle is in Hanover Square. If it has run, stop as soon as it is safe then switch off. It is a bigger job, though stage one does not change.
Compare your case to one of the list below, anywhere in Swansea you happen to be.
Hanover Square forecourt: AdBlue in a diesel at the pump
The cap you opened was the wrong one — and you only notice it while you are stood at the petrol pump, bottle or the nozzle in hand. Whether Morrisons, Texaco or anywhere else in Hanover Square, the situation is identical.
What it means: this is the ideal spot to find out. Nothing has pulled it in, so the AdBlue sits just in that tank.
Do this: keep out of the driver's seat, even if the queue needs freeing. Three things: a push into a bay with the attendants helping, the receipt kept, and a call to us from where you stand. Emptying it there at the petrol pump is possible when it cannot be shifted, because the equipment is explosion-proof.
AdBlue in your diesel tank at home around Hanover Square
Days had passed with the dash light on. Only at the recycling bin, the empty bottle in your hand, did you look back at the cap you'd opened on the drive. It takes place on drives just off Talfan Road as regularly as anywhere.
Meaning? Provided your car hasn't been driven since, it's close to the forecourt case. AdBlue does not mix with diesel; it sinks to the bottom of your tank and waits there. Overnight doesn't change that.
What to do: leave the keys inside the house so no one moves the car in the morning. Then ring. We drain the vehicle on your driveway, whether that's around Hanover Square or out in Tir-Nest. Our equipment works quietly enough that it won't wake the neighbours at night.
Set off with AdBlue in a diesel around Hanover Square?
Topped up, pulled away, and before long the engine was turning roughly, smoking, down on power, or flashing up your dash. Maybe it was on Bon-Y-Maen Road, perhaps on the way out towards Swansea, under 3 miles away.
Meaning? The fuel pump has sucked the AdBlue in. The injection pump and every injector see it too on a bigger run, once your filter and lines have had it. Every restart, like every mile, pushes it on.
Your move: pull up anywhere safe, then switch the engine off. Exit by the next junction — not the services beyond — if you are on the M4, under 3 miles from Hanover Square. No test starts: clearing itself isn't something AdBlue does. Ring us and say how far you travelled.
AdBlue in the wrong tank of a hire, lease or company car
You've only driven the vehicle a week. On your own vehicle, AdBlue is absent or somewhere else. On this one, its inlet is just by the diesel cap — a surprise to you. It can happen to anyone, anywhere in Swansea.
Meaning? Whatever case above applies here — run or not — plus one further stage. Many hire and company agreements want the owner to approve work on your car.
Sorting it before we arrives is faster, so phone the hire company or your fleet manager, then us. Leave it switched off as the reply comes, even if you are parked at Swansea or close to TK Maxx.
AdBlue in your diesel tank? Not sure, around Hanover Square
Truthfully, the best answer might be that you think so. The bottle is lighter than it should be, there is a faint smell of ammonia about the filler, and you can't remember which cap you took off. The gates of the local primary school in a rush, say, or someone's drive over in Ty-draw.
The point: your engine isn't hurt by a little AdBlue splashed on the filler. A diesel tank with AdBlue inside is a different matter. Starting your car cannot tell you which, and if there is AdBlue in the tank it would suck it in.
What to do: treat it as if it got in. Don't crank it. Describe what you noticed on the phone. A clear tank looked at is a happier outcome than an already-run one drained.
Hanover Square: what every AdBlue drain has in common
Whichever scenario you are in, the job starts the same way. We come to the car, whether it is at a forecourt, a drive, the car park outside The Jersey Arms or a side street near Kilvey Hill Windmill (remains), and ask three things: what got in, about how much, and whether the motor has been run. Those replies settle this work, and you get our quote by phone, before anybody heads out.
A thorough flush comes after this drain. With petrol it is standard; with AdBlue it is crucial, because deposits build up and certain metals are attacked, and none of it washes out unaided. Then is your filter — flushed, or replaced when necessary — followed by clean diesel, and a test of the car. The majority of unrun vehicles are a half-hour job after the moment we get there.
Last, our technicians start the car. Our check that it runs properly on fresh diesel comes before we leave. The whole job is done where your car is, and when it's noticed soon, long-term damage is very uncommon. Payment comes on the day, never in advance. For the insurer, there is a VAT invoice and a report from the engineer. Worth remembering: lots of insurers include misfuelling cover, so a quick look at your policy as you wait is worthwhile.
About Hanover Square, briefly
Hanover Square is a suburban area in Swansea, situated approximately 1.7 miles from the city centre, with a mix of semi-detached housing and local amenities. Hanover Square sits at an elevation of around 63 metres, in a coastal setting with views of the surrounding area. Hanover Square is close to nearby places such as Tir-Nest, Bon-y-maen, and Pentrer-Gaseg, and is home to a population of around 2773 residents. Hanover Square is a relatively small community on the outskirts of Swansea, with easy access to the city's facilities.
AdBlue drains across Swansea, Hanover Square included
Bon-y-maen and Pentrer-Gaseg have the same teams as Hanover Square, a residential suburb, along with other places over SA postcodes. Your location is clearest from a postcode beginning SA1 7.
Central Hanover Square or a lay-by near Kilvey Community Woodland: wherever it sits, your vehicle doesn't need to move at all for this drain. The drain is done on the spot. Awkward to explain? Close to Morfa Shopping or a border? Asking beats guessing, and so ring.
In one line: your situation
If it hasn't started, phone then leave it that way. Whichever line applies, Petrol in Diesel takes over from there on 0333 366 0103, throughout Swansea and within Hanover Square — after you stop, switch off then phone, if it has run.