AdBlue in the Diesel Tank in Hanwood Bank: What Now?
One fact matters above all when AdBlue is in a diesel tank, and it is whether the motor has been started since. Over in Cruckmeole or right around Hanwood Bank, an unrun engine must stay that way. Ring 0333 366 0103 with the key and motor still off. Across Hanwood Bank, that is typically drained and flushed where it stands. When your motor has run, stop somewhere safe straight away, then switch the vehicle off. A larger job, then, yet the same opening move.
Below: the cases our technicians meet, anywhere around Shropshire. Choose the one that fits.
At the pump around Hanwood Bank: AdBlue in a diesel
You're at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Possibly you're at the Esso, possibly at the Local, perhaps somewhere else around Hanwood Bank.
What it means: this is the best spot to find out. The AdBlue is in the tank and nowhere else. Nothing has sucked it in.
Next: resist the temptation to fire it up just to move away from the petrol pump. Ask the attendants to help you roll the vehicle into a parking space, keep your receipt or the bottle, then ring us from the forecourt. If it cannot be shifted, it can be emptied at the pump: the equipment is explosion-proof and fine on a busy forecourt.
Hanwood Bank, at home: AdBlue in your diesel tank
On your dash, a warning had shown all week. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look again at the cap. Just off Caradoc View is no different from any other place.
Meaning? Provided your car hasn't been driven since, it is close to the forecourt case. At the floor of your tank is where AdBlue waits, because it will not blend with diesel — and a night passing makes no difference.
Next: prevent any early-morning move by putting the keys indoors, then ring us. We drain the car on your driveway, whether that is around Hanwood Bank or out in Hanwood. The pumps are quiet enough to use outside a house after dark.
AdBlue in a diesel and already driving around Hanwood Bank?
Topped up, drove away, and before long the motor was running roughly, smoking, down on power, or lighting up the dash. It might have been heading to Wrexham, under 50 miles away, or just down Oaklands Grange.
Meaning? The fuel pump has taken the AdBlue in. It's been through the fuel filter and the lines and, the further you went, into the high-pressure fuel pump and your injectors. More driving, more starts: further it travels.
Next: find a safe spot, pull in, and switch the motor off. On the M54, under 15 miles from Hanwood Bank, that means the next exit, not the services further on. Restarting it to test gets nothing — AdBlue never clears itself. Tell us hear the distance driven as you ring.
A hire or company car with AdBlue in the wrong tank?
A week back, it was unknown to you. Your own car either has no AdBlue or puts it somewhere different, so no one told you the AdBlue inlet sits right next to your diesel. It can happen to anyone, anywhere in Shropshire.
Meaning? Whichever case above applies too — run or not — and one extra stage. Many hire and company contracts want the owner to approve work on the vehicle.
Next: phone the hire company or the fleet manager first, then us — settling it before we arrive is faster. Stranded near Saint Thomas' Church or at Shrewsbury until the firm replies, your vehicle remains turned off the whole time.
Unsure about AdBlue in the diesel tank around Hanwood Bank?
"I think so" is often the most honest answer there is. The bottle is lighter than it should be, there is a faint smell of ammonia around the filler, and you can't remember which cap you took off. Maybe it happened in a hurry at the school gates at St Thomas and St Anne CofE Primary School, or on a friend's drive in Hook-a-gate.
The point: the motor is not hurt by some AdBlue spilled on the filler. If it's inside the diesel tank, though, it does. You cannot tell which by turning the ignition, and doing so will pull in any AdBlue that is in that tank.
Assume it was put in, and don't turn your key. Phone with what you saw: we would sooner confirm a clean tank than empty one once your motor has run.
Hanwood Bank: what every AdBlue drain has in common
Whichever scenario you are in, the job starts the same way. Wherever the vehicle is — The Cock Inn's car park, a road beside Mediaeval moated farmstead, a drive, a filling station — the van gets there and we ask for the fluid, the amount, and if the motor has been run. Replies shape the job; the quote comes on the call while nobody has left yet.
AdBlue forms crystals and is corrosive to certain metals used in fuel systems, and so it does not wash out on its own; that's why the flush, after this drain, matters much more here than with petrol. Finally are your filter, cleaned or renewed if necessary; fresh diesel; and a test of the vehicle. Where the motor has not run, allow roughly half an hour on site, for most cases.
Last, our engineers fire it up. Our check that it runs smoothly on clean diesel comes before our technicians go. Long-term damage is very uncommon if it's caught quickly, and the whole job is done where the vehicle is. Nothing is paid upfront, payment is made on the day, and you receive what your insurer wants: an engineer report and a VAT invoice. Dig out your insurance before we're en route: misfuelling cover comes built into many policies.
About Hanwood Bank, briefly
Hanwood Bank is a village situated on the banks of a river in Shropshire, with a relatively low elevation of 94 metres. Hanwood Bank lies near the villages of Hanwood and Hortonlane, and is approximately 26 miles from Wrexham. Hanwood Bank has a population of around 528 people, predominantly living in detached houses.
AdBlue drains around Hanwood Bank, and across Shropshire too
As a village, Hanwood Bank shares its vans with the nearby places — Cruckton, Hortonlane — right across SY postcodes. Your location comes clearest from a postcode that starts SY5 8.
Stopped heading to Arscott, or bang in the centre of Hanwood Bank, your vehicle stays put — there's no need to move it anywhere. We drain the vehicle where it is. Phone and ask instead of guessing if you're by Hanwood Village Hall, on a border, or anywhere tricky to explain.
In one line: your scenario
Not run yet: keep the car off then ring. Whichever case fits, Petrol in Diesel takes over from there on 0333 366 0103, across Shropshire and within Hanwood Bank — after you pull over, switch off then ring, if it's run.