AdBlue in the Diesel Tank in Harbour Heights: What Now?
One fact counts most when AdBlue is in a diesel tank, and that is whether the motor has run since. If it hasn't, keep it that way, whether the car is in Harbour Heights itself or out in Piddinghoe. Leave your motor and your ignition off then phone 0333 366 0103; it is usually a drain and a thorough flush, done where the car is around Harbour Heights. Pull over the minute it is safe and switch off, if it has already run. It is a bigger job, yet stage one does not change.
Compare your case to a situation from the list below, wherever across East Sussex you are.
At the petrol pump around Harbour Heights: AdBlue in a diesel
The cap you opened was the wrong one — and you only notice it while you are stood at the petrol pump, bottle or nozzle in your hand. It might be the Star Fuels, or perhaps the Sainsbury's, or another forecourt around Harbour Heights.
What it means: this is the best spot to find out. No pump has drawn it through, so the AdBlue stays only inside your tank.
Your move: stay out of the driver's seat, even if the queue needs freeing. Get the staff to help pushing it to a bay, save the receipt, then ring us from there. Stuck by the pump? Explosion-proof equipment keeps a live forecourt sensible, and so it can be drained where it is.
Harbour Heights, at home: AdBlue in the diesel tank
The warning light had been on for days. Bought a bottle, poured it in outside the house, recycled the empty — and only then looked at the cap again, after the fact. Driveways close to Harbour View Road get it as much as anywhere.
Meaning? Provided your car hasn't moved since, it's close to the forecourt case. Diesel and AdBlue keep apart: the AdBlue drops to the floor of the tank and stays put, no matter how long it waits.
Put the keys in the house overnight — or a person may drive it away first thing — and call us. Peacehaven Heights or Harbour Heights: whichever your drive is, that is where it is emptied. Even at night, our pumps are quiet enough for a residential street.
Harbour Heights: set off with AdBlue in a diesel?
Rough running, smoke, lost power or a lit dashboard started a mile or two beyond the top-up. Hill Top Way, perhaps, or the way to Brighton and Hove — a trip of under 10 miles.
The upshot: the system has pulled AdBlue in already. The injection pump and every injector get it too on a longer trip, after your filter and lines have had it. More miles, more restarts: deeper it travels.
Stop somewhere safe — that's the first job — then turn it off. On the M23, under 25 miles from Harbour Heights, that means the next exit, not the services further on. It will not have cleared, and so there is no sense restarting to check. Roughly how far did it go? Tell us when you call.
AdBlue in the wrong tank: hire, lease and company cars
You've had the vehicle hardly a week. On your own vehicle, AdBlue is absent or elsewhere. On this one, the inlet is right by your diesel cap — news to you. Throughout East Sussex, nobody is safe from it.
Meaning? Whatever applies above counts here — run or unrun — plus one extra stage. Plenty of hire and company contracts want the owner to approve work on the car.
Next: ring the hire company or the fleet manager first, and then us — sorting it before we arrive is faster. Stranded by St Michael's or outside Newhaven Harbour until the firm answers, the vehicle stays switched off throughout.
AdBlue in your diesel tank? Not sure, around Harbour Heights
"I think so" is sometimes as honest answer there is. The bottle is lighter than it should be, there is a faint smell of ammonia about the filler, and you cannot remember which cap you took off. Perhaps it happened in a hurry at the school gates at High Cliff Academy, or on a friend's drive in Denton.
The point: your engine is not harmed by a little AdBlue spilled around the filler. Inside the diesel tank, however, AdBlue harms it. Any AdBlue in that tank will be drawn in by firing up your car, and the start would not settle which it is in any case.
Your move: behave as though it did, and don't start the motor. Phone with what you saw: we'd sooner confirm a tank free of AdBlue than empty one once your motor has been run.
Each AdBlue drain in Harbour Heights shares these steps
Each case has the same start to the work. We come to your car, whether it's on a forecourt, a drive, the car park outside Prince of Wales or a side street near Hillcrest Centre, and ask three things: what was put in, roughly how much, and if the motor has run. Those answers decide this work, and you hear the quote by phone, before anybody sets off.
AdBlue forms crystals and is corrosive to certain metals used in fuel systems, so it does not wash out unaided; that's why the flush, after the drain, counts much more here than with petrol. Next is the filter — flushed, or replaced where needed — followed by clean diesel, and a test of your vehicle. Not started? Then roughly half an hour on site covers most jobs.
Our engineers fire it up last. Our test that it runs correctly on new diesel comes before we go. We do the entire job where the vehicle is, and permanent damage is very uncommon if it has been spotted early. For your insurer: an engineer's report and the VAT invoice. For you: payment on the day, nothing in advance. Many insurance policies include misfuelling cover, and so it's worth checking yours while we're on the way.
About Harbour Heights itself
Harbour Heights is a suburban area on the southeastern coast of England, situated near the city of Brighton and Hove. Harbour Heights has a population of approximately 3880 residents and is characterized by semi-detached housing. Harbour Heights is located close to nearby places such as Peacehaven Heights, Newhaven, and Mount Pleasant, and it sits at an elevation of around 60 metres above sea level. Harbour Heights is also within commuting distance to London, being around 50 miles away.
Harbour Heights and East Sussex: AdBlue drains across the area
Being a residential suburb, Harbour Heights has the same vans as the surrounding places — Mount Pleasant, Newhaven — right across BN postcodes. Giving us a BN9 9 postcode finds you fastest of all.
No moving is required, be it parked centrally in Harbour Heights or in a layby en route to The Union, and so keep it where it is. We drain the vehicle where it is. Tricky to pin down? Close to Newhaven Baptist Church or a county line? Asking is better than guessing, and so ring.
The one-line version
Not run yet: keep the vehicle off then call. Run already: stop, switch down, phone 0333 366 0103. Petrol in Diesel takes over the remainder, in Harbour Heights or anywhere across East Sussex.