AdBlue in the Diesel Tank in Hawthorn Bush: What Now?
All of it hinges on a single fact: whether your motor has been run since the AdBlue went in — far more than anything else. If it has not, keep it that way, whether the vehicle is in Hawthorn Bush itself or out in Long Bank. Usually that means emptying and properly flushing it on the spot in Hawthorn Bush — so keep your key and engine off then phone 0333 366 0103. When your engine has been run, stop safely first, then turn the car off. A larger job, yes, but the same opening step.
Match your case to one of the list below, wherever in Worcestershire you are.
At the petrol pump around Hawthorn Bush: AdBlue in a diesel
The cap you unscrewed was the wrong one — and you just notice it while you are standing at the petrol pump, bottle or the nozzle in your hand. It could be the Texaco, or perhaps the Esso, or another station around Hawthorn Bush.
Meaning? Finding out here is as good as it gets. Nothing has pulled it in, and so the AdBlue stays just in that tank.
Do this: stay out of the car, however much the queue wants clearing. Three things: a push into a space with the attendants helping, the receipt saved, and a ring to us from where you stand. Our equipment is explosion-proof and safe on a busy forecourt, and so a car that cannot be pushed away is emptied where it is at the petrol pump.
At home in Hawthorn Bush with AdBlue in the diesel tank
On your dash, a reminder had been lit for days. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look a second time at the cap. Homes just off Wyre Hill get hit as much as everywhere else.
Meaning? As long as the vehicle hasn't moved since, it's second to the pump case. AdBlue does not mix with diesel; it sinks to the bottom of that tank and waits there. Overnight doesn't change that.
Your move: the keys indoors, so nobody drives the vehicle off at breakfast. After that, phone. Hales Park or Hawthorn Bush: wherever your drive is, that is where it gets drained. The pumps are quiet enough to use outside a house after dark.
Drove off with AdBlue in a diesel in Hawthorn Bush?
You filled up, set off, and a mile or two later your engine began to run roughly, smoke, lose power or light up the dashboard. It might have been driving to Worcester, under 15 miles away, or just down Park Dingle.
The upshot: the system has pulled AdBlue through already. Through the filter, through the lines, and — the more the mileage — deeper into the injection pump and every injector. Each restart, like every mile, pushes it on.
Stop safely — that's the first step — then switch everything off. Service stations farther along can wait: from the M5, under 15 miles out of Hawthorn Bush, take the next junction. No trial restarts: clearing itself is not something AdBlue will do. Tell us hear the distance covered as you call.
AdBlue in the wrong tank of a hire, lease or company car
You have had this vehicle hardly a week. On your own vehicle, AdBlue is missing or somewhere else. On this one, the cap is just next to the diesel cap — news to you. It can happen to anyone, anywhere across Worcestershire.
What it means: the same as the situations above, depending on whether it's run, with one more stage. Plenty of hire and company agreements want the owner to approve work on your car.
Next: phone the rental company or your fleet manager first, and then us — settling it before we arrive is quicker. Keep the vehicle off while the answer arrives, even if you are parked at Kidderminster or close to Tickenhill Palace.
AdBlue in your diesel tank? Not sure, around Hawthorn Bush
"I think so" is often as honest as it gets. Lighter, that bottle; a hint of ammonia near the filler; no clear memory of the cap. Sound familiar? A rushed top-up by the gates of St Anne's CofE VC Primary School, or a visit to a friend in Bewdley: either fits.
What it means: a little spilled around the filler does no damage to the engine. A diesel tank with AdBlue in it is another matter. You can't tell which by turning the key, and doing so will draw in any AdBlue that is in that tank.
Assume it got in, and don't start the engine. Phone with the details: we'd rather confirm a tank free of AdBlue than drain one after the motor has run.
What every AdBlue drain around Hawthorn Bush has in common
Every situation has the same opening to the work. Wherever your car stands — The Hop Pole Inn's car park, a road by Bewdley Library and Health Centre, a driveway, a forecourt — our van gets there and asks about the liquid, the quantity, and whether your motor has turned over. Answers shape the work; the quote follows on the call whilst no one has left yet.
Then the tank is emptied and the system purged thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it doesn't rinse out on its own. The fuel filter is flushed, or replaced where it needs to be; clean diesel goes in; and the vehicle is tested. If your motor hasn't run, the majority of jobs take about half an hour once we are there.
The last step is starting it. With new diesel in, it runs while our technicians confirm it's running properly, and then we go. Lasting damage is very uncommon when it's noticed soon, and the whole job is done where the vehicle is. Nothing is paid upfront, payment happens on the day, and you receive what your insurer wants: an engineer report and a VAT invoice. Plenty of insurance policies include misfuelling cover, so it's worth checking yours while we are on the way.
About Hawthorn Bush
Hawthorn Bush is a suburban area in Worcestershire, situated inland at an elevation of 109 metres, with detached housing being the predominant type of accommodation. Hawthorn Bush lies approximately 13 miles from Worcester and 111 miles from London, placing it in a relatively rural setting. Hawthorn Bush is surrounded by nearby places such as Hales Park, The Lakes, and Bark Hill, and has a population of around 2340 residents. Hawthorn Bush is characterized by its quiet, residential atmosphere.
AdBlue drains across Worcestershire, Hawthorn Bush included
Hawthorn Bush is a residential suburb, and the same vans that cover it work the places near it too, The Lakes and Bark Hill among them, across the DY postcode area. Fastest of all: a DY12 2 postcode to show your location.
Central Hawthorn Bush or a layby near Wharton Park Golf & Country Club: either way it sits, your car never needs to shift at all for us. Our van empties it in place. Ring and ask instead of guessing when you're close to Holy Family Church, near a boundary, or somewhere tricky to explain.
Your situation, summed up
Where it hasn't started, ring then leave it off. Run by now? Stop, turn off, phone. Petrol in Diesel takes over the rest whichever it is, across Hawthorn Bush and Worcestershire, on 0333 366 0103.