What Now? AdBlue in the Diesel Tank in Haydock
One fact counts most when AdBlue is in a diesel tank, and that is whether the motor has been started afterwards. Wherever the vehicle is — Blackbrook, Haydock — never start a motor that hasn't been started yet. Leave the motor and your ignition off then phone 0333 366 0103; it's usually a drain and a thorough flush, done where the vehicle is around Haydock. Already run? Pull over when you safely can, then switch everything off. Stage one remains unchanged, even if the job is bigger.
Match your case to a situation from the list below, wherever across Merseyside you are.
At the pump in Haydock: AdBlue in a diesel
The cap you opened was the wrong one — and you only spot it while you are stood at the pump, bottle or nozzle in your hand. Perhaps you are at the Tesco, possibly at the Asda, possibly somewhere else in Haydock.
Put simply: no better spot exists to spot it. The AdBlue is inside that tank and nowhere else. Nothing has drawn it in.
Your move: keep out of the driver's seat, however much the pump needs freeing. Have the staff to lend a hand rolling it into a space, hold on to the receipt, then phone us right there. If it can't be shifted, it can be emptied at the petrol pump: the equipment is explosion-proof and fine on a busy forecourt.
AdBlue in your diesel tank on a Haydock drive?
For days the dashboard had been nagging you. Bought a container, poured it in at home, binned the empty — and at that point checked the cap a second time, after the fact. Right off Haydock Lane is not different from any other place.
The upshot: no driving since leaves it almost equal to finding it at the pump. On the bottom of that tank sits exactly where AdBlue stays, because it won't blend with diesel — and a night going by makes nothing of the difference.
Put your keys in the house tonight — or a person might drive it away first thing — then phone us. Your drive is where it is emptied, whether in Haydock or North Florida. Late-night clears beside a house are fine: the pumps are quiet.
Haydock: drove off with AdBlue in a diesel?
A mile or two after filling up, your engine started playing up: rough running, smoke, less power, warnings on the dash. Maybe driving to Liverpool, under 15 miles away, or simply along Cooper Lane.
In short: the AdBlue has been pulled through the fuel system. Distance decides how deep it gets: filter and lines first, then the injection pump and each injector. More miles, more restarts: deeper it travels.
Do this: stop somewhere safe, then switch the motor off. On the M6, under 3 miles from Haydock, that means the next exit, not the services further on. No trial starts: clearing isn't something AdBlue does. Call us and say how far you went.
Hire, lease or company car with AdBlue in the wrong tank
Seven days back, the car was unknown to you. Unbeknown to you, the AdBlue and diesel inlets are side by side here — unlike your own car, which has none or stores it elsewhere. It can happen to anyone, anywhere around Merseyside.
Meaning? Whatever case above counts here — run or unrun — and one further step. Many hire and fleet contracts require the owner's approval before repairs.
What to do: ring the hire firm or your fleet manager first, then us. That's quicker settled before our technicians arrive than after. Stranded by St Mark or outside Garswood till the firm replies, your vehicle remains switched off the whole time.
Haydock: unsure if it was AdBlue in the diesel tank?
Now and then, "I think so" is the most you can honestly say. Lighter, that bottle; a trace of ammonia round the filler; no clear memory of the cap. Look familiar? A rushed top-up by the gates of Grange Valley Primary School, or a call to a friend in Stanley Bank: both fits.
The upshot: the motor isn't harmed by a little AdBlue spilled on the filler. A diesel tank with AdBlue in it is another matter. If there is AdBlue in the tank, turning on your car would draw it in, and it wouldn't tell you which either.
Your move: act as though it did, and don't start the motor. Checking a tank that proves clean is better than draining one after it's been run — so ring and describe to us what you noticed.
Each AdBlue drain in Haydock shares these steps
Whichever situation you are in, this job starts the same way. Forecourt, driveway, The Owls Nest's car park or a road beside Site of Bruche Hall — the van comes to your car, and three answers come next: which liquid, which quantity, and if it ran. Those replies settle this work, and you get the price on the phone, before anyone heads out.
Then the tank is cleared and the system rinsed thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it doesn't rinse out on its own. The filter is flushed, or replaced where it needs to be; fresh diesel goes in; and the vehicle is tested. If the motor hasn't run, most jobs take about half an hour once we are there.
Last, we start the engine. With new diesel in, it runs while our technicians make sure it's running properly, and then we go. Our technicians do the whole job where the vehicle is, and long-term damage is very uncommon if it has been spotted quickly. For your insurer: an engineer's report and the VAT invoice. For you: payment on the day, nothing upfront. Many insurance policies cover misfuelling, so check yours as we head over.
About Haydock and where it is
Haydock is a town in Merseyside, situated inland at an elevation of around 45 metres, approximately 13 miles from Liverpool. Haydock has a population of around 13296 people, with a predominance of semi-detached housing. Haydock is located near several other communities, including North Florida, New Boston, and Pewfall, and is about 172 miles northwest of London.
AdBlue drains round Haydock and across Merseyside
Haydock is a town, and the same teams that cover it work the towns around it too, New Boston and Pewfall among them, across the WA postcode area. Your location is quickest from a postcode beginning WA11 0.
No moving is required, whether stopped centrally in Haydock or on a lay-by en route to Boardman's Brow, so leave it where it is. Where it stands, that's where it gets emptied. Guessing won't help near Wood Pit Disaster Memorial, close to a county line or somewhere hard to describe; phone and check.
Your scenario, in one line
Unstarted? Leave the car that way then phone. Already run: stop, switch off and call. Either way, Petrol in Diesel takes it from there around Haydock and anywhere in Merseyside on 0333 366 0103.