AdBlue in the Diesel Tank in Henley: What Now?
What to do about AdBlue in a diesel tank comes down to one thing more than any other: whether the motor has run since it went in. Wherever the vehicle stands — Bentham, Henley — never start a motor that has not been started yet. Leave your engine and the ignition off then phone 0333 366 0103; it is usually a drain and a thorough flush, done where the car is in Henley. Stop the moment it is safe then switch off, if it has been run. A bigger job, then, but the same first step.
Wherever across Gloucestershire it took place, one of the situations below matches yours.
On a Henley forecourt with AdBlue in a diesel
The cap you unscrewed was the wrong one — and you only notice it as you are standing at the petrol pump, bottle or nozzle in your hand. Anywhere in Henley, then — Shell, Tesco, or anywhere else close by.
Put simply: there is no better spot exists to discover it. Just your tank has AdBlue; no part past it has drawn any in.
What to do: do not get back in and start the car to clear the petrol pump. Three things: a push into a space with the staff helping, the receipt saved, and a call to us from the forecourt. The equipment is explosion-proof and safe on a busy forecourt, so a vehicle that can't be pushed clear gets emptied where it is at the petrol pump.
Henley, at home: AdBlue in your diesel tank
Several days had gone by with the dash light on. A bottle bought at the shop, tipped in at the drive — and it's only at the recycling that the cap caught your eye. Just off Mill Lane is not different from any other place.
What it means: if you haven't driven since, this is nearly as good as the forecourt. AdBlue does not mix with diesel; it sinks to the bottom of the tank and waits there. Overnight does not change that.
What to do: leave your keys inside the house so nobody moves the car in the morning. Then call. We drain the vehicle on your drive, whether that is in Henley or out in Brockworth. The pumps are quiet enough to use outside a house at night.
Henley: set off with AdBlue in a diesel?
You filled up, set off, and a mile or two later the motor began to run unevenly, smoke, lose power or light up the dashboard. Goldfinch Walk, perhaps, or the way towards Gloucester — a run of under 5 miles.
Meaning? Your fuel pump has sucked the AdBlue up. The injection pump and each injector get it as well on a longer run, after the fuel filter and lines have it. Each mile and each restart takes it further.
Pull in somewhere safe — that's the first job — then switch it off. On the M5, under a mile from Henley, that means the next exit, not the services further on. No test restarts: clearing isn't something AdBlue does. Ring us and say how far you went.
Hire, lease or company car with AdBlue in the wrong tank
You've had the vehicle barely a week. The AdBlue filler sits right beside the diesel filler, which you did not know, because your own vehicle either has no AdBlue or keeps it somewhere else. It can happen to anyone, anywhere around Gloucestershire.
The upshot: exactly as above, divided by if it ran, but with an added stage. Many hire and company contracts want the owner to approve work on the car.
Sorting it before we turn up is faster, so phone the rental company or your fleet manager, and then us. Stuck by Brockworth Sports Centre or outside Cheltenham Spa till the firm answers, your car remains switched off the whole time.
AdBlue in the diesel tank? Not sure, around Henley
Occasionally the honest answer is "I think so". A faint ammonia-like smell lingers around the filler, the bottle feels too light, and the cap you took off is a blur. The gates of Lift Brockworth in a hurry, say, or someone's drive over in Green Street.
What it means: a little spilled around the filler does no harm to your motor. Once it is inside the diesel tank, though, that changes. If there is AdBlue in the tank, firing up your car will pull it in, and it would not tell you which either.
What to do: treat it as if it was put in. Don't crank it. Ring with the details: we'd sooner confirm a tank free of AdBlue than empty one after your motor has been run.
Henley: what each AdBlue drain has in common
Whatever the case, a single opening is used. Wherever the car is — Twelve Bells's car park, a road by Witcombe Village Hall, a drive, a filling station — the van arrives and we ask for the liquid, the amount, plus whether your engine has turned over. Replies shape the job; the price follows by phone while no one has left yet.
Emptying your tank comes first, then a careful flush — more vital after urea than after petrol, because crystals and corrosion will not clear by themselves, however long you wait. Clean diesel is put in once the fuel filter has been cleaned or replaced, and the car is then checked. Never started? Then about half an hour once we are there is most jobs.
Last, we start the car. Our test that it runs smoothly on clean diesel comes before our engineers head off. The whole job is done where the car is, and if it is caught quickly, permanent damage is very uncommon. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Dig out your insurance before we're en route: misfuelling cover is included in plenty of policies.
About Henley itself
Henley is a suburban area in Gloucestershire, situated on the riverside near Gloucester. Henley has a relatively low elevation of 69 metres and is located close to nearby places such as Brockworth and Little Witcombe. Henley is characterized by its predominant semi-detached housing stock and is home to a population of around 2003 residents. Henley is also within commuting distance to London, being approximately 89.5 miles away.
AdBlue drains across Gloucestershire, Henley included
Little Witcombe and Watermead have the identical vans as Henley, a residential suburb, along with further places over GL postcodes. A postcode starting GL3 4 is the quickest way to tell us where you are.
Whether your car is on a lay-by on the way to Henley Bank Community Wood or in a car park in the middle of Henley, it does not need to shift. Wherever it stands, that is where it gets cleared. Guessing won't help near Brockworth Free Church, close to a border or anywhere hard to describe; ring and ask.
The one-line version
Where it hasn't run, phone then leave it off. Whichever line fits, Petrol in Diesel handles the rest on 0333 366 0103, across Gloucestershire and in Henley — after you stop, switch off and ring, if it's run.