AdBlue in the Diesel Tank in Highertown, and What to Do Next
What to do about AdBlue in a diesel tank comes down to one thing more than any other: if your motor has run since it got in. Not started so far? Then leave it that way, whether the car sits — Highertown or Gloweth. Keep nothing on, ring 0333 366 0103, then count on a proper flush plus a drain, done just where the vehicle stands around Highertown. Already started? Pull over once you safely can, then turn it off. The job is bigger, but the first stage is the same.
Compare your case to one of the list below, wherever in Cornwall you are.
At the pump around Highertown: AdBlue in a diesel
Only now, nozzle still in your hand, you realise that the cap you opened was the wrong one, right at the petrol pump. Anywhere around Highertown, then — Sainsbury's, Shell, or somewhere else nearby.
What it means: this is the ideal location to find out. Only your tank has AdBlue; no component beyond it has taken it in.
Clearing the petrol pump is no excuse to start it — so do not get back in. Ask the staff to help you roll your car into a parking bay, keep the till receipt or the bottle, then phone us from the forecourt. The equipment is explosion-proof and safe on a live forecourt, and so a vehicle that can't be pushed away gets emptied where it is at the petrol pump.
At home in Highertown with AdBlue in the diesel tank
The warning light had been on for days. Only at the recycling bin, the empty bottle in your hand, did you look back at the cap you'd used at the drive. Right off Kestle Drive is not different from anywhere.
What it means: if you have not driven since, this is almost as good as the forecourt. Diesel and AdBlue keep separate: the AdBlue settles to the floor of that tank and stays there, however long it waits.
Your move: keys in the house, and so no one takes your vehicle off first thing. After that, ring. Penweathers or Highertown: wherever your driveway is, that is where it gets drained. The pumping kit works quietly enough that it won't wake the neighbours at night.
Set off with AdBlue in a diesel in Highertown?
You filled up, set off, and a mile or two later your engine began to run roughly, smoke, lose power or light up the dashboard. Penwethers Lane, perhaps, or the route towards Truro — a trip of under 3 miles.
In short: the AdBlue has been sucked through the system. It has been through the fuel filter and the lines and, the further you went, into the high-pressure fuel pump and your injectors. It goes further with every extra mile covered and every restart.
Pull in somewhere safe — that's the next job — then switch everything off. On the M5, over 50 miles from Highertown, that means the next junction, not the services further on. No test starts: clearing isn't something AdBlue does. Call, saying how far the car went.
Hire, lease or company car with AdBlue in the wrong tank
It's a motor you have had for a week. On your own vehicle, AdBlue is missing or elsewhere. On this one, the cap is just next to the diesel inlet — a surprise to you. It can happen to anyone, anywhere across Cornwall.
The point: exactly as above, split by if it ran, only with an added step. Plenty of hire and company agreements want the owner to approve work on the car.
Sorting it before we turn up is quicker, so phone the rental company or your fleet manager, then us. Keep it off as the reply arrives, whether you're waiting outside Truro or close to All Saints Church Highertown.
AdBlue in your diesel tank? Not sure, around Highertown
Now and then, "I think so" is all you can honestly say. A faint ammonia-like smell lingers near your filler, the bottle feels too light, and the cap you took off is a blur. Possibly it happened in a hurry at the school gates at Truro Learning Academy, or on a friend's drive in Treliske.
Meaning? Drips around the filler never touch the motor at all. AdBlue inside the diesel tank does. You can't tell which by turning the key, and doing so will suck in any AdBlue that is in the tank.
Next: assume it got in, then keep the engine off. Tell us what you saw on the phone. A clean tank looked at is a happier result than an already-run one emptied.
Every AdBlue drain in Highertown shares these steps
The job begins the same way, whichever the situation. Three things are asked when our engineers arrive — at a filling station, a drive, a street by Kingdom Hall of Jehovahs Witnesses or the car park outside The Railway Tavern: the fluid, the amount, and if it has been started. Those replies settle the work, and you hear our quote by phone, before anyone heads out.
AdBlue crystallises and is corrosive to certain metals used in fuel systems, and so it won't wash out unaided; that's why a full flush, after this drain, matters far more with AdBlue than with petrol. Fresh diesel goes in after the fuel filter has been cleaned or changed, and the car is finally tested. If your engine hasn't run, the majority of jobs take about half an hour once we're there.
Firing it up comes at the end. With new diesel in, it runs while our engineers confirm it is running correctly, and then we leave. If it is caught early, the car very seldom has permanent damage, and the entire job happens where it is. Nothing is taken upfront, payment is made on the day, and you get what the insurer asks for: an engineer report plus a VAT invoice. Many policies include misfuelling, so check yours while the van travels.
About Highertown and where it is
Highertown is a suburban area situated on the outskirts of Truro in Cornwall, with a riverside setting and an elevation of around 66 metres. Highertown lies close to nearby places such as Penweathers, Newbridge, and Kenwyn, and is home to a population of approximately 3124 residents. Highertown has a predominance of semi-detached housing, reflecting its development as a residential area. Highertown is located about 232 miles west of London, but its proximity to Truro makes it a convenient and accessible place to live.
Highertown and Cornwall: AdBlue drains across the area
Newbridge and Kenwyn have the same teams as Highertown, a residential suburb, along with further towns throughout TR postcodes. Telling us a TR1 3 postcode finds you quickest of all.
No moving is needed, whether parked centrally in Highertown or in a lay-by heading to Truro View, and so leave it put. The drain happens on the spot. Phone and check instead of guessing when you're by Old County Hall, on a boundary, or somewhere tricky to explain.
Your scenario, summed up
Where it hasn't started, ring and keep it off. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there around Highertown and anywhere in Cornwall on 0333 366 0103.