What Now? AdBlue in the Diesel Tank in Highfield
What to do about AdBlue in a diesel tank comes down to one thing more than any other: whether the engine has run since it was put in. If it hasn't, keep it that way, whether your car is around Highfield itself or out in Lintzford. Keep nothing on, call 0333 366 0103, then count on a thorough flush plus a drain, done right where your vehicle sits in Highfield. Already run? Stop when safe, then turn everything off. Step one remains unchanged, even if the job grows.
Wherever in Tyne and Wear it happened, one of the situations below fits yours.
At the pump in Highfield: AdBlue in a diesel
You are at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Somewhere around Highfield, then — Esso, another forecourt nearby, or somewhere else nearby.
What it means: this is the best location to find out. Only that tank has AdBlue; not one part past it has drawn it in.
Clearing the pump is no excuse to start it — and so do not get back in. Phone us from the forecourt after the vehicle is in a bay — the staff will help roll it — and save the receipt. Stuck by the petrol pump? Explosion-proof kit keeps a busy forecourt sensible, and so it can be drained in place.
AdBlue in your diesel tank at home around Highfield
For days the dash had been warning you. Only at the recycling bin, the empty container in your hand, did you glance back at the cap you had opened on the driveway. Drives close to Cowell Grove get it as much as anywhere.
Meaning? As long as the car hasn't been driven since, it's second to the pump case. AdBlue doesn't mix with diesel; it sinks to the bottom of the tank and waits there. Overnight does not change that.
What to do: leave the keys inside the house so nobody moves the vehicle in the morning. Then call. Victoria Garesfield or Highfield: wherever your driveway is, that's where it gets emptied. The pumps are quiet enough to use outside a house at night.
Highfield: drove off with AdBlue in a diesel?
You filled up, set off, and a mile or two later the engine began to run roughly, smoke, lose power or light up the dashboard. Maybe it was on North View, possibly on the way out towards Newcastle upon Tyne, under 10 miles away.
The upshot: the system has drawn AdBlue through by now. The injection pump and every injector get it too on a longer run, once your filter and lines have it. It travels deeper with every extra mile driven and every restart.
Next: pick a sensible place, pull in, and switch your motor off. Service stations farther along can wait: on the Central Motorway East, under 10 miles out of Highfield, take the next junction. Do not restart it to see if it has cleared; it will not have. Roughly how far did it gone? Say so when you phone.
Hire, lease or company car with AdBlue in the wrong tank
You've just had this car a week. Your own motor either has no AdBlue or keeps it elsewhere, and so no one warned you the AdBlue cap was just next to the diesel. Anyone, wherever around Tyne and Wear, might do the same.
Meaning? Whichever applies above applies too — run or unrun — and one further step. The owner frequently has to sign off any work, under many hire and fleet agreements.
Do this: rental firm or fleet manager to begin with, us next, since sorting it beforehand saves time. Keep the vehicle off while the reply comes, whether you are waiting outside Blaydon or close to Whinfield Coking Ovens.
Unsure about AdBlue in the diesel tank in Highfield?
At times the honest answer is "I think so". What cap was taken off, you can't say; but the bottle feels lighter than expected, and ammonia lingers by your filler. Perhaps it happened in a hurry at the school gates at Highfield Community Primary School, or on a friend's drive in High Spen.
The point: your motor isn't harmed by a little AdBlue splashed on the outside. The diesel tank with AdBlue inside is another matter. If there is AdBlue in your tank, starting the vehicle will pull it in, and it would not tell you which either.
What to do: treat it as if it got in. Don't fire it up. Tell us what you saw on the phone. A clear tank checked counts as a happier result than a run one drained.
What each AdBlue drain around Highfield has in common
The work opens identically, whichever your situation. We come to the vehicle, whether it is at a forecourt, a drive, the car park at Bute Arms or a side street near St Patricks Church High Spen, and ask three things: what was put in, roughly how much, and whether your engine has been run. Over the phone, before dispatch, you are told our price, and those answers shape the work too.
Then the tank is cleared and the system flushed thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it doesn't rinse out on its own. Then comes your filter — cleaned, or swapped when necessary — followed by clean diesel, and a test of the car. Not started? Then about half an hour once we are there is most jobs.
Finally, we start the car. Before our engineers leave, it is tested to make sure it runs smoothly on new diesel. If it's spotted early, the vehicle very rarely has lasting damage, and the entire job happens where it is. Payment is on the day, never in advance. For the insurer, you get a VAT invoice plus a report from the engineer. Dig out your insurance while we're en route: misfuelling cover comes built into plenty of policies.
About Highfield and where it is
Highfield is a village situated on the riverside in Tyne and Wear, with a population of around 1200 people. Highfield sits at an elevation of 108 metres, approximately 7.3 miles from Newcastle upon Tyne, and is characterized by its predominantly terraced housing. Highfield is located near other small settlements such as Victoria Garesfield, Hooker Gate, and Rowlands Gill, in the North East region of England. Highfield is also relatively distant from London, at around 245.5 miles away.
AdBlue drains in Highfield, and across Tyne and Wear too
Highfield is a village, and the same vans that cover it work the places near it too, Hooker Gate and Rowlands Gill among them, across the NE postcode area. The location comes clearest from a postcode beginning NE39 2.
Centre of Highfield or a layby towards Sherburn Green Wood: wherever it is, your car never needs to shift an inch for this drain. Our technicians drain it where it sits. Awkward to pin down? By Rowlands Gill & District Community Centre or a county line? Checking beats assuming, and so phone.
The one-line version
Motor not started: phone, and leave it switched off. Run already: pull over, switch down, ring 0333 366 0103. Petrol in Diesel handles the rest, within Highfield or wherever in Tyne and Wear.